Cannot open pdf files on my web site

i cannot open pdf files i uploaded to my web site. error message indicated i need to upgrade adobe reader. did that, still doesn't work.

What is the exact wording of the error? Apparently you got the PDFs from someplace else since you are using Reader. The major issue when uploading PDFs to a web site is to be sure you used a binary upload. PDF files are binary files and not ASCII files. I suspect that is the issue.

Similar Messages

  • Cannot open pdf files from the web

    I have downloaded Adobe REader 10.0.1 twice and restarted my Mac.  Operating syste, Mac OS X 10.6.6.  I cannot open files from the web, but there is no problem with opening previously save files.  Thanks for any suggestions.

    un-installed old version and installed new version of READER and all functions have returned

  • Mac OS X cannot open pdf files from online sites.

    Mac OS X cannot open pdf files from online sites.

    The problem is definitely between my safari and Adobe.
    I can open documents in emails. But not something like this.
    Your Folk Project newsletter for the coming month is available for download at:
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  • Help - "Acrobat is being used by another application and cannot open PDF files until the other application is closed."

    Hello,
    I searched this site and google for this error terminology and come up dry.  I support a user who has been for years using Acrobat 5 (yes, I know...) to read files in a client DB program, as well as other PDF files on their PC.  In the last week or so, they have started gatting this error "Acrobat is being used by another application and cannot open PDF files until the other application is closed." any time they attempt to open a PDF file attached to an email (via Outlook).
    It is my understanding that they cannot upgrade to a newer version of Acrobat because of limitations of their client software, but had not previously had any issues viewing PDF notes from the DB, and PDF attachments in their email.
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    I don't have an answer to your technical problem. The product I assume is Acrobat that you are talking about (based on the post title), Adobe is the company name. This is a good place to ask questions on Acrobat if folks can figure out what you are talking about. They will ask for the product version number (like AA9.3.3), operating system, and other applications if appropriate. Also, just what you are doing that generates the message.
    As for Adobe, you are not likely to get an answer from them here in the user forum. You will be lucky if you can get an answer if you can contact them and not be on hold for more than an hour (sorry, this is why a lot of folks end up in the forum).
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  • I have an iMac and cannot open PDF files in Firefox now. How do I fix this please?

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  • Hello. My safari (and i keep it updated) cannot open PDF files. Should i install Adobe Reader and which version????? I have Mac Book Pro running OS 10.9

    My safari (and i keep it updated) cannot open PDF files.Should i install Adobe Reader and which version????/ I have Mac Book Pro running OS 10.9
    Please help me!!!!

    Back up all data.
    If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
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    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • I cannot open PDF files even though I have installed Adobe Reader

    I cannot open PDF files even though I have installed Adobe Reader

    I cannot open PDF files online
    You seem to have missed some of our questions
    What is your operating system? (e.g. Windows Vista, Mac OS Lion)
    What happens when you try to open PDF files?
    Do you get any error message?
    and I will add one more
    What web browser are you using?

  • I have adobe 9 and cannot open PDF files????

    I have Adobe 9 and cannot open PDF Files.  It gives me an encoding box??

    Back up all data.
    If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • I'm unable to print pdf files from certain web sites. I have just changed to Mavericks

    i'm unable to print pdf file from certain web site. I just changed over to Mavericks.

    You will need to access that PDF on your computer first, before you can print it — unless that PDF is corrupted, which occasionally happens. Your printer needs to be configured and working.
    Default PDF web-browser plug-in in Safari, latest (Firefox/Chrome) also built-in.
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    File menu > Print
    Right-click on remote PDF file and then choose Download Linked File As...Open that file in /Applications/Preview.appFile > print
    Adobe Reader 11.0.04 PDF plug-in
    Same security challenges on Mavericks as first bullet
    With PDF imaged in browser, either select print icon from the plug-in toolbar, or mouse over the bottom one inch of displayed document and you will see a printer icon in the popup toolbar. Use that.

  • Downloading PDF files from reliable web-sites U-R-G-E-N-T

    Hi,
    Since last year I encounter regular (close to 100%) problems downloading PDF files from reliable web-sites (for sure web-sites from which I could troubleless download PDF files in the past) The result on my HDD : 0KB pdf file ! = An empty file
    This is very anoying and I am sure I am not the only one who encounters this.
    Please review your procedures and make this possible again.
    Note: I uninstalled Adobe Reader, reset Safari, closed Safari, re-installed Adobe Reader : no results !
    THANKS FOR HELPING ASAP !
    I travel a lot and have to bring my files with me as internet is not always available in the countries where I work
    Christian

    Hi Christian,
    I've had problems for ages with this but I did notice that after I went through the reinstall with Apple yesterday I now have a couple of different options that are working.
    Yesteday I uninstalled reader, restarted my computer and then reinstalled again. I didn't think it had worked for me but after some extra experimentation I have discovered a couple of things.
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    YEAH! It looks like (I hope) that the problem is solved. You have to go about it in a couple of different ways depending on the website, but hey, I don't think that's so bad as long as I can actually print my PDF's. It's better that not being able to access any of them which is what's been happening for the last few months.
    I hope this helps you guys out and if you have any problems just let me know and I'll try and explain it better for you.
    Cheers
    Andrea

  • PDF files email and web sites

    What app do I need to upload a PDF file to a web site? Trying to upload my resume to a job search site. And how do I attach more then one PDF file an email at one time?

    Hi Christian,
    I've had problems for ages with this but I did notice that after I went through the reinstall with Apple yesterday I now have a couple of different options that are working.
    Yesteday I uninstalled reader, restarted my computer and then reinstalled again. I didn't think it had worked for me but after some extra experimentation I have discovered a couple of things.
    On some websites eg: https://www.gatewaycu.com.au/uploadedFiles/PDF/Forms/Quick%20Debit%20Authority.pdf
    it is coming up with a toolbar (I suppose it's called) at the top of the PDF and it is allowing me to print and save to my desktop, open the pdf and print YEAH.
    Also with another website the PDF is showing up differently. eg http://media.wix.com/ugd/99e891_6110f024d956431abb7b66dd24f19251.pdf
    This shows up like it used to but the difference is that if you try to save as or print throught the safari options like I used too it doesn't work, BUT if you hover down the bottom of the PDF it brings up a bar type box (sorry I don't know the technical word for this) then you can print, save to desktop, documents etc and then print from there too.
    YEAH! It looks like (I hope) that the problem is solved. You have to go about it in a couple of different ways depending on the website, but hey, I don't think that's so bad as long as I can actually print my PDF's. It's better that not being able to access any of them which is what's been happening for the last few months.
    I hope this helps you guys out and if you have any problems just let me know and I'll try and explain it better for you.
    Cheers
    Andrea

  • I cannot open pdf files from one supplier when using Adobe Reader but I can using another Viewer

    I cannot open pdf files from one supplier when using Adobe Reader but I can open it if using Google PDF viewer or another viewer. The Adobe reader gives the error "There was an error opening this document. The file is damaged and could not be repaired" when I try to open the file. The version of Adobe Reader is 10.1.7, however I have tried other versions and they all fail the same way.  I have tested on a number of different PC's in different networks and all fail using Adobe Reader but work using alternate viewer. Also the PC's will open a PDF from any other source.

    Newer Reader versions are more strict than older versions (and other PDF viewers).  If certain minimum requirements are not met, Reader will tell you that the PDF is damaged.  This can happen when a document was created with software that does not adhere to PDF standards, or when the file was damaged during a download or email transmission.
    You should contact the creator of these PDFs.

  • I cannot open pdf files in safari.  It tells me first character is invalid.  I have deleted plug-ins and reinstalled program.  HELP

    cannot open PDF files in safari.  It tells me first character is invalid - I have deleted plug-ins and reinstalled the program.

    HI..
    If you are using Adobe Reader ...
    Try uninstalling the current copy of Adobe Reader first.
    Best to use a utility to do this to make sure all the associated files are removed as well >  Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
    Then reinstall >  http://get.adobe.com/reader/
    Quit then relaunch Safari to test.

  • Cannot open PDF files with Reader XI message appears Adobe Reader has stopped working

    Cannot open PDF files with Reader XI message appears Adobe Reader has stopped working. A problem has caused the program to stop working

    Which Operating system you are using?
    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)] and then try to open the file.

  • After activating "Click-to-play" plug-ins, I cannot open pdf files.

    In the latest release of Firefox, information about how to prevent plug-ins from loading automatically was in the release notes. I activated this in about:config. (Click-to-play).
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    Is this a bug with "click-to-play"?

    Thanks cor-el. I have read the various bug reports and it is indeed the same. Has been known for a while...
    Anyway, I find no mention of the work-around: "Click on the button next to the awesome bar and set that plug-ins will always load automatically for this page."
    I don't know if there is a place to give that feedback.

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