Cannot open pictures in Window 8.1...getting message 'the remote procedure call failed". What is the solution?

cannot open pictures in Window 8.1...getting message 'the remote procedure call failed". What is the solution?
I recently bought a new HP computuer and uploaded Window 8.1. I then transfered photo files from old computer to new computer using a portable storage drive.
When trying to view the photos, a message pops up showing a file path...and the message 'the remote procedure call failed'. Photos are in jpeg format.
Please let me know what I can do to view photos?

What program you use to view these photos? Choose another app to view these photos
for a test.
This issue only occurred when you view photo? What is the result if we connect the
portable storage drive to other computer (if possible)?
Run sfc/scannow to check and fix if there are some missing or corrupted system files.
Check the event viewer to see the detailed information of this issue.
Regards
Yolanda
TechNet Community Support

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