Cannot Open Premiere Keyboard Shortcuts

I cannot open Keyboard Shortcuts on Premiere v8 on Cloud (just installed yesterday!) - I get no dialog box when I go to Premiere Pro -> Keyboard Shortcuts. Nothing. I am on Mac OS 10.8.3 and cleared my Cloud Sync settings, to no avail. What I am trying to do is customize my shortcuts to enable a dang marker on a clip within a timeline, since I hear that's the only way it can be done. Thank You! Meg

Hi Meg,
Trashing preferences usually solves this issue. See this link: http://helpx.adobe.com/premiere-pro/using/preferences.html#change_preferences
Thanks,
Kevin

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Hi glaustin,
Thanks for contacting adobe forums,
This is could be issue with the Graphics drivers,
Please try to install the latest drivers for the NVIDIA Quadro K3000M with 2GB GDDR5
Click here to download the latest Nvidia Drviers.
Please update if it works or not.
Thanks
Sandee

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The question is marked as answered, but I don't think it was the answer you wanted. I often have several emails open and want to toggle through them without leaving the keyboard. The Exposé method works, but is not a keyboard shortcut.
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I cannot open premiere elements. i get a message saying that the program is initializing but it will not open. I uninstalled and reinstalled twice. It is a new program dvd.

I installed premiere elements but i cannot open it. i get a message saying that the program is initializing but it wont open. it is a new program. i uninstalled and reinstalled it twice with the same result.

if you see an error message, post a screenshot (if it's in english) or a quote of it (if it's not).
otherwise, reset your preferences -
adobe media encoder: https://forums.adobe.com/thread/1713540
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
indesign: https://forums.adobe.com/thread/526990
lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
photoshop: https://forums.adobe.com/thread/375776
photoshop elements: http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
if that fails, uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall.

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Meantime, manually go to Windows Update and ensure you have even the non-critical updates. And, per the program's instructions, go to Apple.com and ensure you have the latest version of Quicktime.
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Hi Guys
I'm not sure if I should post this here or on the Cloud installation forum.
I have CS6 Master Collection and Pr CS6 has been running fine. I'm currently running the Pr Cloud trial. On my main PC, I've downloaded P rCC and edited a small project without any technical problems. But Pr CC "Stops working" a few seconds after the splash screen appears everytime I try to open it on my laptop, which is frustrating as Pr is the key software for me and I want to take it on the road in a couple of days....
Laptop Details:
Dell Precision M6700 running Win7 Pro 64bit SP1 (I run Windows updates each time they are available)
Processor Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz, 2701 Mhz, 4 Core(s), 8 Logical Processor(s)
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SMBIOS Version 2.7
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System Directory C:\Windows\system32
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Faulting application name: Adobe Premiere Pro.exe, version: 7.0.1.105, time stamp: 0x51cbdef8
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x16bc
Faulting application start time: 0x01ce983f5f1edcd4
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Graham
PS
I'm not a diploma holding geek when it comes to the internal PC plumbing.
G

Hi glaustin,
Thanks for contacting adobe forums,
This is could be issue with the Graphics drivers,
Please try to install the latest drivers for the NVIDIA Quadro K3000M with 2GB GDDR5
Click here to download the latest Nvidia Drviers.
Please update if it works or not.
Thanks
Sandee

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A chat session where an agent may remotely look inside your computer may help
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[/PerforceRoot/PRE11/premiere/elements/mac/main/MediaCore/ASL/Foundation/Make/Mac/../../Sr c/DirectoryRegistry.cpp-283]

Bruce,
What I am about to suggest does not prohibit us from continuing troubleshooting here, but it might be a good idea to involve Adobe Technical Service in this installation issue.As far as I have ever known, it offers free installation troubleshooting for purchased, registered, current version. It is worthwhile to check it out. It may have some undocumented information that will get you moving forward in your Premiere Elements projects.
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We need to attract the attention of some Premiere Elements 11 Mac users here or at Adobe.
I did some online researches. Sample below
http://forums.adobe.com/thread/961188
http://feedback.photoshop.com/photoshop_family/topics/premiere_elements_10_crashes_on_star tup_error_directoryregistry_cpp_283
That permissions angle looks interesting.
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ATR

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Hi swinbob,
Welcome to the forums.
Please remove CUDA drivers from their computer. To remove CUDA drivers from the Mac, go to “Mac HD/Library/Frameworks” and delete “CUDA.Framework.”
Also, please check the below link to clear your doubts regarding the same.
http://blogs.adobe.com/kevinmonahan/2014/03/
Regards,
Vinay

Cannot Open Premiere Keyboard Shortcuts

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