Cannot open projects or import custom skins into RH*

Hi,
I just got a new laptop and I'm unable to open ANY projects or import custom skins into RH8.  I was on 8 previously, but I cannot open my projects nor can I import skins.  I click on Skins>import>choose the skin, then nothing.  It's like it's not even recognizing I'm doing anything.  Any suggestions?
Thanks!

If you can't open a project, how are you getting to the File > Import > Skin menu item? Also can you give us some additional information about the laptop (e.g. the OS).
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