Cannot open RAW file with new camera

I just purchased a Nikon D610 that I use to shoot RAW files. When I inserted the SDHC card in my Mac, I got a message that "Photoshop cannot open this file. If you are attempting to open a raw file from a digital camera, make sure you have the latest Camera Raw update installed via Help>Updates..." This is the first time I've had this problem. With my former Nikon D600, the RAW files opened right away with no problems. I installed Adobe Camera Raw 6.7 and DNG Convertor 8.6, but it still doesn't work.

I've got some good news and some bad news.
The bad news is the D610 is supported in Camera Raw but you need a minimum of version 8.3 for it to work out-of-the-box. I know CC works with updates; I believe CS6 does too w/ updates. If you have anything earlier than that you need to upgrade.
The good news is that the D610 is supported in DNG Converter since version 8.3 but I don't know why it's not working for you. What's happening when you go to convert? Same error message?

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Can't open RAW files with new camera ?

Hi
I've bought a new camera, a Canon EOS 550D. I use Photoshop Elements 8 and suddenly cannot open RAW files as I did with my EOS 400D
Help please?
Thanks
Eiona

Hi
Many thanks. I'd kind of sussed it was a plug-in issue so downloaded what appeared to be the relevant one from the links - unfortuntely still can't open them.
Eiona
PS I'm using a brand new Dell Inspiron 64bit laptop with Windows 7
Message was edited by: Eiona55 (for typos)

Cannot open RAW files from new camera

I downloaded the first batch of photos from my new D7100 camera. I have downloaded the latest version of Camera Raw. But I cannot view the RAW files in Bridge or open them in PS5. PC based.

The latest version of ACR can not be use with old version of Photoshop like CS5. You need to use the latest DNG converter to create DNG versions of your D71000 RAW files. And use the latest ACR version CS5 supports to create RGB image by converting the DNG files you generated for your Camera's RAW files.

Using PS CS5. Cannot open Raw files with new Canon EOS 5D Mark III. Works fine with Mark II. Any answers?

Current camera raw is 6.6.

Support for the 5D Mark III was added in ACR 6.7:
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7.1 Update
Benjamin

CANNOT OPEN RAW FILES USING NEW CANON EOS 1D MKIII WITH PHOTOSHOP ELEMENTS 5

Hi, I have recently taken a number of RAW shots with my new Canon EOS 1D MKIII and have found that I am unable to import them into Photoshop Elements version 5 (using Microsoft Windows). Comments generated are: "the file is a format that cannot be included in the organiser" and "cannot open because it is the wrong type of file". The RAW file extension is .CR2 and I have been able to open these type of files taken on my older, and much cheaper, Canon 350D. I have spent hours considering different options but to no effect and am completely baffled. Do the two cameras produce different types of RAW files? Notably, the files do import into the Canon software 'Digital Photo Professional' but I want to undertake the more versatile manipulation in Photoshop Elements. I have managed to become even more baffled about Digital Negative ('DNG') files and wonder if there is some kind of converter I need. Would the solution be to purchase a more advanced Photoshop package like CS2? OR .......... do I need an 'Adobe Camera RAW' update? I have struggled to find the latest version for Photoshop Elements 5 to suit my Canon EOS 1D MKIII. There appears to be a 4.3.1 update but this only applies to Version CS3. Help!

You probably haven't had anyone respond to your question because it has been asked and answered so many times. However, I will try once again.
Adobe Camera Raw must have a profile for every model of every camera for which it supports the camera's raw format. It is not a matter of just supporting a file type such as your CR2 files. ACR needs to know specifically what model you are using. This is a problem that has been created by the different camera makers. They are the ones who are creating these proprietary raw formats. No, they do not cooperate with Adobe. That is why Adobe has to wait for a camera to be available, then obtain a raw file from that camera, and then create the profile so that ACR will recognize that camera. That is also why ACR is updated about four times each year, to provide support for newly released cameras.
In an attempt to create a "common" raw file format, Adobe has developed the DNG (Digital negative) file format. Adobe is providing a free DNG converter. You always want to download and use the latest version of the DNG converter because it will be the one that supports the most cameras. The DNG converter creates a digital negative copy of your raw image. It contains all of the original raw image data. The image data is precisely the same data that was in the original raw image. The difference is that the DNG file has a "standardized" file header that stores as much of the metadata as possible about the image. Metadata is the information that records the changes that you make to your image when you edit it. Some of the image data is proprietary, and is therefore not available to Adobe. Obviously, that information simply has to be ignored by ACR. There are no XMP files associated with the DNG files. The information is stored within the DNG file itself so the XMP sidecar file is not necessary.
If you decide to go the DNG route you want to make sure you are using the latest version of the DNG converter. It will convert raw files from the largest number of cameras. Those DNG files can be opened by any version of Camera Raw from version 2.4 onward. Consequently, someone who is still using Photoshop CS still has the capability of working on their raw files even if they have the most recent up to date camera.
Photoshop Elements will utilize ACR 4.3.1 and any subsequent updates to the ACR 4.x releases. Judging from past experience, there should be another release soon. No one knows for sure. These releases are never announced ahead of time. ACR is not as robust in Photoshop Elements as it is in Photoshop CS3. It is the same plug-in, but a number of options are not available. It will support the same cameras, however.
You don't need to worry about matching the DNG converter version number to your working version of ACR. The only relationship is that matching version numbers will support the same set of cameras. But the DNG files that are created can be used in any version of ACR from 2.4 onward.
Anyone who is involved with digital photography and shooting raw has become a victim of the arrogance of the camera makers. The camera makers want to protect their proprietary format, and they want to promote the use of their software. Some of that software has to be purchased, so it is another way for them to make money. Until such time as everyone agrees on a common raw format, the photographers are the ones who are at the mercy of the camera makers. And there will be a continual ongoing updating process that we will have to wait for.

Hi, I need some help. Since I have changed to windows 7 I cannot open raw files with my canon mk 5D. The files will not open in cs4. Can somebody advise me what to do. I have done updates on CS4 and still cannot open the raw files

Can anybody advise me what to do as I am having problems opening raw files on CS4 since I have changed to windows 7. I am using a canon mk 5D.

dave nutter wrote:
I am using a canon mk 5D.
Actually, you're not. That's not an accurate description of any of the Canon 5D models.
There are EOS 5D, EOS 5D Mark II, and EOS 5D Mark III models. Which do you have, specifically? Details will matter for this.
If you have a 5D Mark III (three) it's too new and you will not be able to directly open files with Photoshop CS4. You'll either need a newer version of Photoshop or to use the free DNG converter.
-Noel

DNG raw plug in 8.2 cannot open raw files from canon camera S120

After downloading DNG raw plug in 8.2 for CS5 for the new Canon S120 camera, the raw file still cannot be open
Can someone help

Right, ACR 8.3 is for cs6 and cc; it will not work as a plugin update in CS5. You should download the 8.3 DNG converter stand alone program from
http://www.adobe.com/downloads/updates.html
then use it to convert folders of your new S120 cr2 raw files to folders of dng files, which can be processed in your cs5 by acr 6.7 (latest cs5 release).

Photoshop Elements 9 and cannot open Raw files from my Canon EOS 1000D camera.

I am using Photoshop Elements 9 on a Windows 7 based PC and would like to know why I cannot open Raw files produced by my Canon EOS 1000D camera.
I have checked the version of the plug in as 6.5 for raw files which is supposed to open .cr2 files and should be compatible according to Adobe site info.
any ideas for next move.
Mick

Hi,
According to all of Adobe's charts, the Canon 1000D should be supported by the basic PSE 9 even without updates. When you said you checked the camera raw version in PSE, did you do that by going to the Help menu and selecting About plugins -> Camera raw?
The Canon 1200D requires ACR 8.4 which is only compatible with PSE 12 - so for PSE 10 your brother would need the DNG converter.
I can't find a sample raw file to try (I do have PSE 9). If you want to upload a sample file to dropbox and give me access, I could try it on my system.
Have you tried opening one of your files on your brothers system?
Nrian

I can't open RAW files from new Sony Alpha a6000 camera in PSE 11 camera raw editor. Is there an update that will allow me to do this or do I need to always use DNG convertor?

I can't open RAW files from new Sony Alpha a6000 camera in PSE 11 camera raw editor. Is there an update that will allow me to do this or do I need to always use DNG convertor?

You would need to update to PSE 12, or just keep using the DNG converter. Your camera requires ACR 8.4, which isn't compatible with PSE 11. It's also not compatible with PSE 12 if you are running Vista or XP.

I have downloaded Adobe camera raw 8.4 so that I can open raw files with pictures taken with the Sony a6000 camera. However it is not opening the images in camera raw. What can I do?

I have downloaded Adobe camera raw 8.4 so that I can open raw files with pictures taken with the Sony a6000 camera. However it is not opening the images in camera raw. What can I do?

Close and restart Photoshop if you have not already done so.
In Photoshop, go to the Help - About Plug-in... menu then choose Camera Raw. What version does it say there?
-Noel

Cannot open raw files on CS4 extended even with plug in

Cannot open raw files from canon eos 400d in photoshop Cs4 extended. I have updated camera raw plug in and DNG converter but still no luck! I cannot get the images off the camera onto a file. Help, images of my 5 month old daughter are on the camera from when she was born!

>I cannot get the images off the camera onto a file.
I presume you're on PC (since you don't bother to give that rather critical bit of info). On Windows you'll have to set your camera to be a mass storage device in order to even see the raw files. Best bet is use a card reader as you really shouldn't be trying to transfer image files directly from the camera. It's really slow and as you've found out, it's not "easy" like a card reader.

LR4.4: Cannot open Raw files from Olympus OM-D E-M1 [was:Adobe lightroom.]

Just bought a new cámara olympus OM E-1 and find that I can not download my fotos with
Lightroom 4.4. Lightroom does not accept the format ORF. any help please!

Thanks John you have been a great help! I will see what suits me best!
Enviado desde mi iPad margaret.
El 09/11/2013, a las 07:33, John Waller <[email protected]> escribió:
Re: LR4.4: Cannot open Raw files from Olympus OM E-1 was:Adobe lightroom.
created by John Waller in Photoshop Lightroom - View the full discussion
DNG Converter.
Read all about it here
http://www.adobe.com/products/photoshop/extend.displayTab2.html
It's a way of opening the Raw files from your OM-D EM-1 without having to upgrade to LR5.
In short, you open the Raw files from the camera uing the DNG converter, convert the Raw files to DNGs. Then you edit the DNG files in LR4.4.
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I have Elements 8. I have bought A Nikon D750 and take Raw files. I have downloaded Raw 8.8 file converter, but cannot open Raw files

I have Elements 8. Raw converter for my previous Nikon D300s worked ok. Now I have D750 cannot open Raw files. I have downloaded lastest Raw converter from Adobe 8.8
Still cannot open Raw file. Get message "cannot open as it is wrong type of file" How do I get the latest Raw converter to work with Elements 8? Any info gratefully received.

Are you saying you converted from NEF to DNG? If so, after you convert your raw files to the Adobe universal Raw format, the files will open in all versions of PSE (keep your originals as backups and for use in the camera manufactures software)
Windows download (.exe file) click here DNG Converter 8.8
Mac download (.dmg file) click here DNG Converter 8.8
You can convert a whole folder of raw images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

Canon 7d mark 2, raw file updater 8.7.1 cannot open raw files!

Can anyone help!! I have the Canon 7D mark 2 and have downloaded the raw file updater 8.7.1 and still cannot open raw files on my macbook.

Unfortunately your software pre-dates the camera. ACR 8.7.1 is only compatible with PSE13. But it is possible to download and install the free DNG converter to convert your raw files to the Adobe universal Raw format and the files will open in all versions of PSE (keep your originals as backups and for use in the camera manufactures software)
Windows download (.exe file) click here DNG Converter 8.7.1
Mac download (.dmg file) click here DNG Converter 8.7.1
You can convert a whole folder of raw images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

CS3 - Cannot open RAW files

I am new to the forum. I just purchased a new PC w/Windows 7 (64 bit). CS3 was reinstalled on the new PC. Now I cannot open RAW files. The error message states "Could not complete request because it is not the right kind of document." Adobe tech support advised me that Adobe products currently do not support the 64 bit. I have no clue how to proceed. Help!!!!!

I, too, am new to this forum,
so please excuse me if this seems redundant. Last night I downloaded an
upgrade of CS3 onto my HP computer. It runs Windows 7.
I remembered that I had to download a new ACR software, after the RAW file would not open in CS3. I downloaded the software, extracted ACR, but it will not open. On top of that, Bridge is telling me that it may not be compatable with the OS of my HP.
Any help will be appreciated.

Cannot open RAW file with new camera

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