Cannot open raw files on CS4 extended even with plug in

Cannot open raw files from canon eos 400d in photoshop Cs4 extended. I have updated camera raw plug in and DNG converter but still no luck! I cannot get the images off the camera onto a file. Help, images of my 5 month old daughter are on the camera from when she was born!

>I cannot get the images off the camera onto a file.
I presume you're on PC (since you don't bother to give that rather critical bit of info). On Windows you'll have to set your camera to be a mass storage device in order to even see the raw files. Best bet is use a card reader as you really shouldn't be trying to transfer image files directly from the camera. It's really slow and as you've found out, it's not "easy" like a card reader.

Similar Messages

  • Cannot open Raw files in CS4 [was:Help Please]

    I am a newcomer to PS I have taken pics in RAW format with my camera and PS CS4 is not recognising them, can someone please tell me how to set up CS4 so that it will, thank you

    Most likely, your older version of CS4 no longer supports converting your newer camera's raw files.  You could check to see if you have the latest version of camera raw for CS4, but I'm doubting that it will handle your camera, which you didn't mention which one it is.  You can also download the current dng converter so that you can convert your raw file to the version of camera raw that CS4 supports.
    http://www.adobe.com/products/photoshop/extend.displayTab2.html

  • Can't open RAW files in CS4

    I  recently bought the 5d mk2 and I cannot open RAW files. Had no problem with my 20D but 5D does not work. Tried to put new plug in into the plugin folder but it says that it is not recognised by windows or there is an error in it. Anyone help?

    The only other thing I can think of is that when you installed 5.7 you put the older version in a location where it should not have been.  If you are keeping an older copy it cannot be anywhere in the Adobe folder structure.  It's best to just get rid of it completely.  You can always download another copy if necessary.  I know, this is a dumb question, but are you certain you are using Photoshop CS4?

  • Hi, I need some help. Since I have changed to windows 7 I cannot open raw files with my canon mk 5D. The files will not open in cs4. Can somebody advise me what to do. I have done updates on CS4 and still cannot open the raw files

    Can anybody advise me what to do as I am having problems opening raw files on CS4 since I have changed to windows 7. I am using a canon mk 5D.

    dave nutter wrote:
    I am using a canon mk 5D.
    Actually, you're not.  That's not an accurate description of any of the Canon 5D models.
    There are EOS 5D, EOS 5D Mark II, and EOS 5D Mark III models.  Which do you have, specifically?  Details will matter for this.
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  • Photoshop Elements 9 and cannot open Raw files from my Canon EOS 1000D camera.

    I am using Photoshop Elements 9 on a Windows 7 based PC and would like to know why I cannot open Raw files produced by my Canon EOS 1000D camera.
    I have checked the version of the plug in as 6.5 for raw files which is supposed to open .cr2 files and should be compatible according to Adobe site info.
    any ideas for next move.
    Mick

    Hi,
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    Have you tried opening one of your files on your brothers system?
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  • LR4.4: Cannot open Raw files from Olympus OM-D E-M1 [was:Adobe lightroom.]

    Just bought a new cámara olympus OM E-1 and find that I can not download my fotos with
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    Thanks John you have been a great help! I will see what suits me best!
    Enviado desde mi iPad margaret.
    El 09/11/2013, a las 07:33, John Waller <[email protected]> escribió:
    Re: LR4.4: Cannot open Raw files from Olympus OM E-1 was:Adobe lightroom.
    created by John Waller in Photoshop Lightroom - View the full discussion
    DNG Converter.
    Read all about it here
    http://www.adobe.com/products/photoshop/extend.displayTab2.html
    It's a way of opening the Raw files from your OM-D EM-1 without having to upgrade to LR5.
    In short, you open the Raw files from the camera uing the DNG converter, convert the Raw files to DNGs. Then you edit the DNG files in LR4.4.
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5828160#5828160
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  • I can not open raw files in cs6 extended ,my camera is Nikon D 800E.

    I can not open raw files in cs6 extended ,my camera is Nikon D 800E.
    Hope some one can help me.
                                     Robert chen

    The D800E is definitely supported in Camera Raw 7.1 which is compatible with CS6.
    Which version of Camera Raw are you running?
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    Mac: Photoshop > About Plug-In > Camera Raw
    If you're already on 7.1, what exactly happens when you try to open Raw files from that camera?

  • I cannot open RAW files in photoshop elements 10. there are no updates and have tried installing raw 6.6 updates and it fails

    I cannot open RAW files in photoshop elements 10. there are no updates and have tried installing raw 6.6 updates and it fails

    Here is the ACR 6.7 Windows installer for Elements 10:
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=5383

  • I cannot open raw files in elements 10

    i cannot open raw files in elements 10

    The 650D wasn’t supported until ACR 7.2 that was released the beginning of October 2012.
    Adobe only updates ACR for their current version of Elements, which is PSE 11, not 10.
    So you’ll either need to update to PSE11 or use the DNG Converter 7.2 to convert your CR2 files to DNGs and open them in the older version of ACR.
    http://www.adobe.com/support/downloads/product.jsp?product=106 <http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Windows> &platform=Windows
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  • I have Elements 8. I have bought A Nikon D750 and take Raw files. I have downloaded Raw 8.8 file converter, but cannot open Raw files

    I have Elements 8. Raw converter for my previous Nikon D300s worked ok. Now I have D750 cannot open Raw files. I have downloaded lastest Raw converter from Adobe 8.8
    Still cannot open Raw file. Get message "cannot open as it is wrong type of file" How do I get the latest Raw converter to work with Elements 8? Any info gratefully received.

    Are you saying you converted from NEF to DNG? If so, after you convert your raw files to the Adobe universal Raw format, the files will open in all versions of PSE (keep your originals as backups and for use in the camera manufactures software)
    Windows download (.exe file) click here DNG Converter 8.8
    Mac download (.dmg file) click here DNG Converter 8.8
    You can convert a whole folder of raw images in one click. See this quick video tutorial:
    You Tube click here for DNG Converter tutorial

  • Canon 7d mark 2, raw file updater 8.7.1 cannot open raw files!

    Can anyone help!! I have the Canon 7D mark 2 and have downloaded the raw file updater 8.7.1 and still cannot open raw files on my macbook.

    Unfortunately your software pre-dates the camera. ACR 8.7.1 is only compatible with PSE13. But it is possible to download and install the free DNG converter to convert your raw files to the Adobe universal Raw format and the files will open in all versions of PSE (keep your originals as backups and for use in the camera manufactures software)
    Windows download (.exe file) click here DNG Converter 8.7.1
    Mac download (.dmg file) click here DNG Converter 8.7.1
    You can convert a whole folder of raw images in one click. See this quick video tutorial:
    You Tube click here for DNG Converter tutorial

  • I just began month trial of cs6 & cannot open raw files from nikon 600?

    I just began month trial of cs6 & cannot open raw files from nikon 600?

    Have you updated your Photoshop to get the latest Camera Raw update patch?  If not go to:
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    Good luck and post back.

  • CS3 - Cannot open RAW files

    I am new to the forum. I just purchased a new PC w/Windows 7 (64 bit). CS3 was reinstalled on the new PC. Now I cannot open RAW files. The error message states "Could not complete request because it is not the right kind of document." Adobe tech support advised me that Adobe products currently do not support the 64 bit. I have no clue how to proceed. Help!!!!!

    I, too, am new to this forum,
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  • I recently reinstalled cs2 and now i cannot open raw files.  how can i get them to open?

    i cannot open raw files anymore

    You shouldn't need the dng converter for the nikon d80 as camera raw 3.7 should open them.
    In photoshop cs2 if you go to Help>About Plug-In>Camera Raw, what is the version?
    Also, you need to unzip the camera raw 3.7 update and then copy the Camera Raw.8bi to:
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    C:\Program Files\Common Files\Adobe\Plug-Ins\CS2\File Formats  on a 32 bit windows 8 system

  • Have photoshop cs5 installed on desktop..got new Canon rebel T5i camera...cannot open RAW images...updated and installed plug-in...still now working.  Need help, please.

    I have photoshop cs5 installed on desktop...got new Canon rebel T5i camera...cannot open RAW images...updated and installed plug-in...still not working...help please.

    In any event, that camera was first supported by ACR version 7.4 which needs at least CS6 to run.  Naturally, all later versions support it too.
    Your choice is either to upgrade your Photoshop, or to look for, download, install, launch and run the free, stand-alone Adobe DNG Converter 8.6 on each folder containing your raw Canon files to convert them first to raw DNGs that you can open in CS5.
    In no case does an Adobe application belong "on your desktop".  The default install location should always be respected and left alone.

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