Cannot open sub-forums

From the acrobat.com forum I'm trying to do some self-help but every sub-forum I select generates the message "Not authorized to view the specified forum 2182". 
I'm an acrobat.com subscriber and according to my browser I'm signed in -what do I need to do?
Bruce Campbell

Good point.  I believe that when I went to post I was offered a menu of sub-forums in which to place the post - I think I asked the question at the "acrobat.com" forum "root level."
But maybe it's been that I wasn't looking hard enough.  When in the acrobat.com forum I would click on one of the subforums on the right side and immediately get the error message noted above, appearing above the list of sub-forum links.  The FAQ topics did not change but it is possible that I was indeed "relocated" to the sub-forum of choice and the "Trending Questions" were changing.  At first glance I assumed they hadn't - that they were just trending discussions in the acrobat.com forum.  I did not notice the little "more" button on the bottom of the page which just took me exactly where I wanted to go.
So I probably was navigating properly but with the non-changing FAQ section and the error message popping up I guess I felt I was just not getting off the ground.  Thanks for your help - off to ask more questions now!

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    I have browsed various forums and implemented changes which have had no effect whatsoever including the SAP Marketplace.
    We are also receiving SetPrompts Failed errors. When a report is opened in Infoview and you refresh a report, a blank dialog appears with a red cross. if you refresh the report again then the SetPrompts Failed error appears. I have evene made changes according to article 1364437 based on this error and this has not resolved the issue.
    Regards
    Dipendra

    We're on BOXI3.1 SP2 aswell and we have had the same sporadic issue - Cannot open document for Deski reports. This is causing some serious concern amongst our users over system stability.
    You can recreate the situation by shutting down the InputFileRepository server and you get the same message. I've noticed that when this happens there is a mesage in the fcproc log file 'm_repFileMgr.Download failed'
    My theory is that there may be some congestion in linking between the desktopintelligence server and the inputfilerepository. In addition, we had some logging on the fileserver and at the time of the error there was no mention of the report that failed or any error. We contacted SAP about this but did not get a satisfactory response. There were some heavily utilised DESKi reports which we managed to convert to Webi to take the load off and we also dropped the timeout to 20 minutes (not brilliant but it did mean that if we got the message the users wouldn't have to wait too long before it was resolved in case they couldn't get hold of IT).
    I also upped the parameter for Maximum Retries for File Access in case it was having problems getting the file.
    The result of this was that the error appeared to go away... until yesterday!!!
    Any further insights welcome.

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