Cannot open the Infoview error " HTTP 500 - Internal server error  Internet

Hi All,
I am new to Business Object XI, now i have a situation where i cannot open Infoview from one the four IBM web sphere, but i can open from rest of the there web sphere and all the other links are working properly in the same websphere. its giving the error "   HTTP 500 - Internal server error  Internet ".

Hi all,
Can anyone help me regards this issue, did anyone has faced the issue previously..........

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