Cannot open .wav files from Outlook 2010 (beta)

This file the error message i get:
This file cannot be previewed because of an error with the following previewer:
windows media player rich preview handler.....

Hi,
First, try to start Outlook in safe mode to see if it works fine.
If it works fine in safe mode, disable the add-ins you have in File > Options > Add-ins.
Second, try to clear out the Outlook Temporary items.
1. Locate the Outlook Temporary Items folder by opening the Registry and
locating
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security\OutlookSecureTempFolder
2. Navigate to the value of this Key. It should be something like:
%USERPROFILE%\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook\
3. Quit Outlook
4. Delete the contents of the folder
5. Launch Outlook
Hope it helps.
Had this same problem. End of key was like "CK2219B0\". Deleted this small portion, saved registry, and restarted Outlook. .wav files executing fine now! Musta been some kind of update glitch cause it worked up to a day or
so back and then I had this problem. Thanks!!!

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Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5828160#5828160
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Start a new discussion in Photoshop Lightroom at Adobe Community
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Cannot open .wav files from Outlook 2010 (beta)

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