Cannot Open Windows Program Link in Entourage

Hi,
I use Entourage to send/receive emails. It took me a while to load Windows XP thru Parallels because I didn't have the most current version of Parallels (bought it in Dec, only now loading it). Today I was sent an email with a link for a Windows only program I purchased that requires me to use a key to unlock the program. When I clicked on the link, I got an error msg that said "the requested URL/download setup/exe was not found on this server." I'm trying to find out if 1) is this because I need to receive this email in Windows to link to this downloadable file? and 2) if so, do I have to set up yet ANOTHER email acct using Outlook? I'm not computer literate, and I am getting very frustrated, not knowing who to ask for help: Do I call Microsoft, do I call Parallels? Apple will not help, which is a shame, because I have had good service from them. The fact that I have to pay $30 to Parallels for each situation dealing with a Mac-Windows program is making me wonder if I made the wrong decision to get a MacBook Pro. Is there any help out there for people like me to transition into the Mac/Windows environment more expeditiously and without too much additional money out the door? Help Pls!
Sharon

Thanks so much for your response. After spending a few hours trying to figure out what the issue was, I finally decided it must be a bad link, and notified the party involved. Now, I really do appreciate the fact that Apple cannot support other programs, but it sure would've been nice to have gotten a suggestion by the Apple Tech to check my source. All I got was that he knew nothing about Parallels. I did try to post a note to Parallels, but I kept getting entwined in a "please register/you are registered; please register/you are registered" loop, which drove me crazy. I wished there was a way to get computer help for issues not supported by Apple thru an Apple/Pro Care type of program. Life is too short to be wandering aimlessly thru the internet maize when there are quick answers by knowledgeable people out there! Thanks again.

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Log Name:      Application
Source:        Windows Error Reporting
Date:          9/30/2014 8:52:17 AM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      TCO-TTTEST.mydomain.com
Description:
Fault bucket , type 0
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Response: Not available
Cab Id: 0
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P2: Windows.Store
P3: 3e43
P4: FFFFFFFE
P5: (null)
P6: 0_0
P7:
P8:
P9:
P10:
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ErrorInfo.5160.3992.txt
C:\Windows\WinStore\AppXManifest.xml
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Analysis symbol:
Rechecking for solution: 0
Report Id: 9b46f622-48a0-11e4-bec5-6036dd67e10b
Report Status: 262144
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<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
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Followed :
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