Cannot open Word document attachment in mail before sending.

Cannot open Word document attachment in mail before sending.
In Snow Leopard Mail 4, (Version 4.0 (1075/1075.2)) if I attach a word document to a message and, BEFORE sending the message, I double click the attached document to open it, to make sure it is the right one, I get the error "Mail was unable to save the attachment “Test.doc” to disk. Verify that your downloads folder exists and is writable."
The attachment is mailed correctly and arrives at the destination, but the ability to verify an attached document before sending it is essential. This has worked fine in all previous editions of OS X.
Any ideas?
Thanks - Lawrence

I have same problem. I've done the following testing to pinpoint where the problem lies and there are clues (see below):
1. My machine had SnowLeopard installed "fresh" (i.e. disk reformat and installed cleanly)
2. I have a comparison machine running Leopard (10.5.6) - essentially a mirror but with different OS
3. Problem is triggered when creating new email, with a MS Word .doc attachment added. If you attempt to open the attached file in the mail (not yet sent) it produces the error message "unable to save file XXX.doc to disk. Verify that your downloads folder exists and is writeable"
4.However, once the mail is sent, the recipient can open the attachment without problems.
5. I have run Disk Utility and all permissions are correct. My downloads folder exists.
6. The problem is not present in Leopard (mirror machine other than OS)
7. I have uninstalled and reinstalled MS Office. Problem still present
8. I have deleted and recreated the preference files for both MS Office and for Mail. Problem still present.
And finally...
9.The problem is confined to .doc files.It works fine for .pdf, .ods AND even for Microsoft .xls files.
So it may be a MS Word problem triggered by Snow Leopard?
Apple: if you can confirm this is a Microsoft problem it may be able to be reported to them as a compatibility issue?
Hope this helps.

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