Cannot perform Mac OSX recovery need help

Morning forum
I am hoping that I can find the help to my issue here as I need this machine up for business. I m having trouble reinstalling the OS as it is stating that it cannot find the system folder (folder with ?). I have tried to perform recovery installation holding down command R and also the other option of holding X down whilst boot up but it seems the keyboard shortcuts are not working or is there a more serious problem. I tied the RAID sets yesterday and all came back all drives seem to be ok. I am baffled as to what I can do. Any help is always appreciated.
Regards

You have no recovery partition. This is a normal condition if your boot volume is a RAID.
You have several options for reinstalling.
1. If you have access to a local, unencrypted Time Machine backup volume, and if that volume has a backup of a Mac (not necessarily this one) that was running the same major version of OS X and did have a Recovery partition, then you can boot from the Time Machine volume into Recovery by holding down the option key at the startup chime. Encrypted Time Machine volumes are not bootable, nor are network backups.
2. If your Mac shipped with OS X 10.7 or later preinstalled, or if it's one of the computers that can be upgraded to use OS X Internet Recovery, you may be able to netboot from an Apple server by holding down the key combination option-R  at the startup chime. Release the keys when you see a spinning globe.
 Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication. 
3. Use Recovery Disk Assistant (RDA) on another Mac running the same major version of OS X as yours to create a bootable USB device. Boot your Mac from the device by holding down the option key at startup.Warning: All existing data on the USB device will be erased when you use RDA.
Once you've booted into Recovery, the OS X Utilities screen will appear. Follow the prompts to reinstall OS X. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.
If none of the above choices is open to you, then you'll have to start over from an OS X 10.6.8 installation. There's no need to overwrite your existing boot volume; you can use an external drive. Install 10.6 from the DVD you originally used to upgrade, or that came with the machine. Run Software Update and install all available updates. Log into the App Store with the Apple ID you used to buy 10.7 or later, and download the installer. When you run it, be sure to choose the right drive to install on.

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