Cannot perform online update of Adobe Shockwave

When I try to update and select Shockwave (Full version) from http://get.adobe.com/shockwave/ and click Install, I receive Installation Complete message but nothing happen. My antivirus is MSE and it allow to install shockwave (at least earlier).
I currently have installed Shockwave version 12.1.4.154.
What's the matter?

I'm aware of how to download the full installer.
The question is why does not work online installation / update Shockwave.

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My MacBook Pro OS X 10.5.3 cannot perform software update

My MacBook Pro OS X 10.5.3 cannot perform software update. Installation freezes at "configuring installation" stage. I have tried installing OS X 10.5.4, 10.5.6, and 10.5.8 combos. Disk utility says my HD is OK. ???????

Greetings,
If you haven't done so already, backup all your important data: http://support.apple.com/kb/HT1553
Unplug any peripherals (printers, hard drives, cameras etc.) from the computer leaving only the power cord.
Try repairing disk permissions if you haven't already: http://support.apple.com/kb/HT1452
Put your computer into Safe Boot: http://support.apple.com/kb/HT1455 -- STOP -- Check your available hard drive space while in Safe Boot. If you do not have at least 10 GB free (and really more is better) then you need to free up some space (copy movies off to an external drive, delete the 30 GB of music you never listen to, etc.) If you have 10 or more GB available on disk proceed.
Install the Mac OS X 10.5.8 combo update while still in Safe Boot.
If you still can't install try reseting the PRAM (very occasionally disk cacheing issues can prevent large installations for succeeding): http://support.apple.com/kb/HT1379
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Hope that helps.

Cannot select the updating of Adobe services

Cannot select the updating of Adobe services

Assuming your context structure is
Document (cardinality 1-1)
Files (cardinality 0-n)
FileKeyWord (cardinality 0-n, singleton=false)
searchText (attribute, string)
This should give you what you need:
IFilesElement file = wdContext.currentFilesElement();
for (int i = 0, n = file.nodeFileKeyWord().size(); i < n; ++i)
IFileKeyWordElement e = file.nodeFileKeyWord().getFileKeyWordElementAt(i);
String searchText = e.getSearchText();
Armin

I cannot perform security update with Mac OS X v10.411

I cannot perform security update with Mac OS X v10.411. My Mac Book Pro is super behind concerning updates and security.

Yes, I too have that problem. And, I have actually been hacked into, had all of my files, folders, photos, applications, sys pref, (in-other-words) EVERYTHING copied and recopied.   It has been a nightmare. My identity was completely stolen. What makes it worse is that when I told apple ~ I was told by 1 Apple Supervising Technician that I was out of my mind and that it wasn't possible. He was very dismissive and treated me if I were some kind of idiot. Well, check out below. This is since Saturday or Sunday last. I didn't authorize this and I sure as **** don' know who any of these people are.
I installed the 10.5 disk. And I too, like many Macbook Pro users had the "Black Screen" bug. So I had to go back to 10.4. I went back and this is what I inherited.   I now rarely have control over the computer, never my printer and I my security has been and is constantly being compromised. I believe that Apple needs to own up to this and, perhaps, do something about it? Am I asking too much?
Last login: Wed Sep 14 20:28:35 on console
Welcome to Darwin!
localhost:~ cat$ who
cat      console Sep 14 20:28
cat      ttyp1    Sep 14 20:28
localhost:~ cat$ whois
usage: whois [-aAbdgiIlmQrR6] [-c country-code | -h hostname] [-p port] name ...
localhost:~ cat$ finger
Login    Name                 TTY Idle Login Time   Office Phone
cat      catherine ronalds   *con    56 Wed    20:28
cat      catherine ronalds    p1         Wed    20:28
localhost:~ cat$ whois *con
Whois Server Version 2.0
Domain names in the .com and .net domains can now be registered
with many different competing registrars. Go to http://www.internic.net
for detailed information.
   Server Name: CON.ZZBB.COM
   IP Address: 203.231.42.121
   Registrar: INAMES CO., LTD.
   Whois Server: whois.inames.co.kr
   Referral URL: http://www.inames.co.kr
   Server Name: CON.VENUS.ORDERBOX-DNS.COM
   IP Address: 74.54.56.236
   IP Address: 74.54.56.227
   IP Address: 74.54.56.231
   Registrar: DIRECTI INTERNET SOLUTIONS PVT. LTD. D/B/A PUBLICDOMAINREGISTRY.COM
   Whois Server: whois.PublicDomainRegistry.com
   Referral URL: http://www.PublicDomainRegistry.com
   Server Name: CON.TOM.RU
   Registrar: REGIONAL NETWORK INFORMATION CENTER, JSC DBA RU-CENTER
   Whois Server: whois.nic.ru
   Referral URL: http://www.nic.ru
   Server Name: CON.MERCURY.ORDERBOX-DNS.COM
   IP Address: 67.15.253.251
   IP Address: 67.15.47.189
   IP Address: 67.15.253.220
   Registrar: DIRECTI INTERNET SOLUTIONS PVT. LTD. D/B/A PUBLICDOMAINREGISTRY.COM
   Whois Server: whois.PublicDomainRegistry.com
   Referral URL: http://www.PublicDomainRegistry.com
   Server Name: CON.MARS.ORDERBOX-DNS.COM
   IP Address: 74.52.140.84
   IP Address: 74.52.140.82
   IP Address: 74.52.140.83
   Registrar: DIRECTI INTERNET SOLUTIONS PVT. LTD. D/B/A PUBLICDOMAINREGISTRY.COM
   Whois Server: whois.PublicDomainRegistry.com
   Referral URL: http://www.PublicDomainRegistry.com
   Server Name: CON.MAIYEUBE.NET
   IP Address: 207.218.250.214
   Registrar: MELBOURNE IT, LTD. D/B/A INTERNET NAMES WORLDWIDE
   Whois Server: whois.melbourneit.com
   Referral URL: http://www.melbourneit.com
   Server Name: CON.MAFIAWORLDCONFLICT.COM
   IP Address: 96.125.168.211
   Registrar: DOMAIN.COM, LLC
   Whois Server: whois.domain.com
   Referral URL: http://www.domain.com
   Server Name: CON.KONKAK.COM
   IP Address: 67.214.175.71
   Registrar: TUCOWS.COM CO.
   Whois Server: whois.tucows.com
   Referral URL: http://domainhelp.opensrs.net
   Server Name: CON.KANGX.COM
   IP Address: 210.118.234.6
   Registrar: YESNIC CO. LTD.
   Whois Server: whois.yesnic.com
   Referral URL: http://www.yesnic.com
   Server Name: CON.JCSMEDIA.COM
   IP Address: 216.199.69.35
   Registrar: WILD WEST DOMAINS, INC.
   Whois Server: whois.wildwestdomains.com
   Referral URL: http://www.wildwestdomains.com
   Server Name: CON.HNIP.CO.KR
   Registrar: INAMES CO., LTD.
   Whois Server: whois.inames.co.kr
   Referral URL: http://www.inames.co.kr
   Server Name: CON.ETVILLE.COM
   IP Address: 112.220.108.114
   Registrar: ASADAL, INC.
   Whois Server: whois.asadal.com
   Referral URL: http://www.asadal.com
   Server Name: CON.EARTH.ORDERBOX-DNS.COM
   IP Address: 67.15.253.252
   IP Address: 67.15.47.188
   IP Address: 67.15.253.219
   Registrar: DIRECTI INTERNET SOLUTIONS PVT. LTD. D/B/A PUBLICDOMAINREGISTRY.COM
   Whois Server: whois.PublicDomainRegistry.com
   Referral URL: http://www.PublicDomainRegistry.com
   Server Name: CON.DIABLOIII.PRO
   Registrar: OVH
   Whois Server: whois.ovh.com
   Referral URL: http://www.ovh.com
   Server Name: CON.DELDC.COM
   IP Address: 210.91.181.71
   Registrar: YESNIC CO. LTD.
   Whois Server: whois.yesnic.com
   Referral URL: http://www.yesnic.com
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   IP Address: 174.121.246.152
   Registrar: MYDOMAIN, INC.
   Whois Server: whois.namesdirect.com
   Referral URL: http://www.namesdirect.com
   Server Name: CON.CAUTO.COM
   IP Address: 12.31.226.135
   Registrar: NETWORK SOLUTIONS, LLC.
   Whois Server: whois.networksolutions.com
   Referral URL: http://www.networksolutions.com
   Server Name: CON.BLAZINGREALMS.COM
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   Whois Server: whois.newdentity.com
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   Name Server: NS2.SEDOPARKING.COM
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   Expiration Date: 03-may-2012
   Domain Name: CON.COM
   Registrar: TUCOWS.COM CO.
   Whois Server: whois.tucows.com
   Referral URL: http://domainhelp.opensrs.net
   Name Server: NS1.CON.COM
   Name Server: NS2.CON.COM
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   Status: clientUpdateProhibited
   Updated Date: 05-nov-2010
   Creation Date: 05-dec-1993
   Expiration Date: 04-dec-2011
>>> Last update of whois database: Thu, 15 Sep 2011 04:25:10 UTC <<<
NOTICE: The expiration date displayed in this record is the date the
registrar's sponsorship of the domain name registration in the registry is
currently set to expire. This date does not necessarily reflect the expiration
date of the domain name registrant's agreement with the sponsoring
registrar. Users may consult the sponsoring registrar's Whois database to
view the registrar's reported date of expiration for this registration.
TERMS OF USE: You are not authorized to access or query our Whois
database through the use of electronic processes that are high-volume and
automated except as reasonably necessary to register domain names or
modify existing registrations; the Data in VeriSign Global Registry
Services' ("VeriSign") Whois database is provided by VeriSign for
information purposes only, and to assist persons in obtaining information
about or related to a domain name registration record. VeriSign does not
guarantee its accuracy. By submitting a Whois query, you agree to abide
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reserves the right to modify these terms at any time.
The Registry database contains ONLY .COM, .NET, .EDU domains and
Registrars.
No match "*con."
localhost:~ cat$

Cannot perform insert/update on tabular form, because of dynamic action

Hello all,
I have created dynamic action which computes value from several tabular form cells.
This functionality works nice, when I change value in associated cell then the computed value is changed by the dynamic action.
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Ok, below are details related to my DA. Sorry for the poor description in previous posts.
Triggered by: Chnage event
Selection type: jQuery Selector
jQuery Selector
td[headers='SPECIESCODE'] input,td[headers='MEASURETYPE'] input,td[headers='TRUNKLOGID'] input,td[headers='LOGCLASS'] input,td[headers='LENGTH'] input,td[headers='PIECES'] input,td[headers='DIAMETER'] inputTrue Actions:
*1.*
//get element id which was changed by user
var v_elementid = (jQuery(this.triggeringElement).attr('id'));
switch(v_elementid.substr(0,3))
case "f05":
   //assign value from triggered element to hidden field
   $s("P210_HIDDEN_SPECIES",jQuery(this.triggeringElement).val());
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   $s("P210_HIDDEN_TRUNKLOGID",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='TRUNKLOGID'] input").val());
   $s("P210_HIDDEN_LOGCLASS",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='LOGCLASS'] input").val());
   $s("P210_HIDDEN_LENGTH",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='LENGTH'] input").val());
   $s("P210_HIDDEN_PIECES",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='PIECES'] input").val());
   $s("P210_HIDDEN_DIAMETER",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='DIAMETER'] input").val());
   break;
case "f06":
   $s("P210_HIDDEN_MEASURE",jQuery(this.triggeringElement).val());
   //assign actual values also to other hidden elements
   $s("P210_HIDDEN_SPECIES",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='SPECIESCODE'] input").val());
   $s("P210_HIDDEN_TRUNKLOGID",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='TRUNKLOGID'] input").val());
   $s("P210_HIDDEN_LOGCLASS",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='LOGCLASS'] input").val());
   $s("P210_HIDDEN_LENGTH",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='LENGTH'] input").val());
   $s("P210_HIDDEN_PIECES",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='PIECES'] input").val());
   $s("P210_HIDDEN_DIAMETER",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='DIAMETER'] input").val());
   break;
case "f07":
   $s("P210_HIDDEN_TRUNKLOGID",jQuery(this.triggeringElement).val());
   //assign actual values also to other hidden elements
   $s("P210_HIDDEN_MEASURE",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='MEASURETYPE'] input").val());
   $s("P210_HIDDEN_SPECIES",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='SPECIESCODE'] input").val());
   $s("P210_HIDDEN_LOGCLASS",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='LOGCLASS'] input").val());
   $s("P210_HIDDEN_LENGTH",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='LENGTH'] input").val());
   $s("P210_HIDDEN_PIECES",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='PIECES'] input").val());
   $s("P210_HIDDEN_DIAMETER",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='DIAMETER'] input").val());
   break;
}*2.*
//get element id which was changed by user
var v_elementid = (jQuery(this.triggeringElement).attr('id'));
switch(v_elementid.substr(0,3))
case "f09":
   $s("P210_HIDDEN_LOGCLASS",jQuery(this.triggeringElement).val());
   //assign actual values also to other hidden elements
   $s("P210_HIDDEN_MEASURE",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='MEASURETYPE'] input").val());
   $s("P210_HIDDEN_TRUNKLOGID",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='TRUNKLOGID'] input").val());
   $s("P210_HIDDEN_SPECIES",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='SPECIESCODE'] input").val());
   $s("P210_HIDDEN_LENGTH",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='LENGTH'] input").val());
   $s("P210_HIDDEN_PIECES",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='PIECES'] input").val());
   $s("P210_HIDDEN_DIAMETER",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='DIAMETER'] input").val());
   break;
case "f12":
   $s("P210_HIDDEN_LENGTH",jQuery(this.triggeringElement).val());
   //assign actual values also to other hidden elements
   $s("P210_HIDDEN_MEASURE",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='MEASURETYPE'] input").val());
   $s("P210_HIDDEN_TRUNKLOGID",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='TRUNKLOGID'] input").val());
   $s("P210_HIDDEN_SPECIES",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='SPECIESCODE'] input").val());
   $s("P210_HIDDEN_LOGCLASS",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='LOGCLASS'] input").val());
   $s("P210_HIDDEN_PIECES",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='PIECES'] input").val());
   $s("P210_HIDDEN_DIAMETER",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='DIAMETER'] input").val());
   break;
case "f13":
   $s("P210_HIDDEN_PIECES",jQuery(this.triggeringElement).val());
   //assign actual values also to other hidden elements
   $s("P210_HIDDEN_MEASURE",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='MEASURETYPE'] input").val());
   $s("P210_HIDDEN_TRUNKLOGID",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='TRUNKLOGID'] input").val());
   $s("P210_HIDDEN_SPECIES",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='SPECIESCODE'] input").val());
   $s("P210_HIDDEN_LENGTH",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='LENGTH'] input").val());
   $s("P210_HIDDEN_LOGCLASS",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='LOGCLASS'] input").val());
   $s("P210_HIDDEN_DIAMETER",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='DIAMETER'] input").val());
   break;
case "f14":
   $s("P210_HIDDEN_DIAMETER",jQuery(this.triggeringElement).val());
   //assign actual values also to other hidden elements
   $s("P210_HIDDEN_MEASURE",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='MEASURETYPE'] input").val());
   $s("P210_HIDDEN_TRUNKLOGID",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='TRUNKLOGID'] input").val());
   $s("P210_HIDDEN_SPECIES",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='SPECIESCODE'] input").val());
   $s("P210_HIDDEN_LENGTH",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='LENGTH'] input").val());
   $s("P210_HIDDEN_PIECES",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='PIECES'] input").val());
   $s("P210_HIDDEN_LOGCLASS",jQuery(this.triggeringElement).parents("tr:first").find("td[headers='LOGCLASS'] input").val());
   break;
}*3.*
call PL/SQL function (values from hidden fields are used as input params)
begin
:P210_HIDDEN_VOLUME := function(:P210_HIDDEN_SPECIES,:P210_HIDDEN_MEASURE,:P210_HIDDEN_TRUNKLOGID,:P210_HIDDEN_LOGCLASS,:P210_HIDDEN_LENGTH,:P210_HIDDEN_DIAMETER,:P210_HIDDEN_PIECES, :G_USERLANG);
end;*4.*
here I want to set computed value from hidden field to VOLUME cell in tabular form. And it seems there is some problem, because not only the corresponding VOLUME cell is changed, but also several other cells. I realized that also several cells which are hidden to user has same value as computed VOLUME field. Including ROWID and then the insert/update operations are not done.
// find the VOLUME-Field and set it to the computed value
jQuery(this.triggeringElement).parents("tr:first").find("td[headers='VOLUME'] input").val($v("P210_HIDDEN_VOLUME"));I hope I have provide more information and somebody will be able to he help me. maybe the problem is clear, but with my poor jQuery knowledge i am not able to find it.
Thanks in advance!
-Jiri
Edited by: Jiri N. on Aug 10, 2012 3:24 AM

HT201177 macbook pro cannot play online video,requires adobe flash player but i did install and it won't works

i need help!!!!!!!

There is some movie stuff online that is NOT Flash. One of the most annoying is Windows media.
Microsoft convinced lots of folks to produce their conntent in Windows media. Then they abandoned the Mac verison of the Player.
But they did provide a substitute: Flip4Mac:
Windows Media on a Mac? -- No problem! -- The official Windows media Player on the Mac
(All you need is the free download, despite their attempts to Upsell the for-pay tools.)

Every time i try to update adobe shockwave i get a cannot configure messege

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Perform a clean installation of Flash Player as follows.
# From the following page, save the uninstaller somewhere handy, like the desktop.
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# From the following page, save the installer for other browsers. If you also use Flash Player in Internet Explorer, also save the ActiveX version.
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# Exit all applications.
# Run the uninstaller.
# In Windows Explorer, try to open the following folders. If they still exist, delete them manually.
#* <pre>C:\Windows\system32\Macromed\Flash\</pre>
#* <pre>C:\Windows\SysWOW64\Macromed\Flash\</pre>
#* <pre>%AppData%\Adobe\Flash Player\</pre>
#* <pre>%AppData%\Macromedia\Flash Player\</pre>
# Restart your computer.
# Run the installer for other browsers.
# Run the ActiveX installer if you downloaded it.

Unable to install Adobe Shockwave on MSIE 11 in Windows 8.1 (Update 1)

Heey there,
I have encounterd an installation issue when I try to install Adobe Shockwave Player on MSIE 11 in Windows 8.1 (Update 1).
I neither cannot download nor installing it.
The Adobe FAQ tells me to use the 32-bit version of MSIE, but even then Adobe Shockwaves keeps refusing of being installed in this browser.
I am running Windows 8.1 (Update 1) on a 64 bit machine.
The current installed version of MSIE is: 11.0.9600.17351
If you need any additional information releated to this issue, please let me know.
Thanks for helping in advance.

Download the full installer from this link

I cannot download the latest update for Adobe Muse CC. I have been directed to this formum. I have an erro message "ERROR Adobe Muse CC has encountered an error and will now exit. Please report the last few actions you took leading up to this error to th

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I am very frustrated because Muse crashes when cannot download updatres.
I have been redirected to this forum from the 'Adobe Chat Team'
I am trying to complete a project for a client, this is the second time I have asked for help. Can anyone please help me I
I am using Windows 7. I am not sure if a response will come. I am new to forums. Do I wait or will someone contact me?
Deb Kelleher
[email protected]

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I am running windows 7 64bit, have a brother printer MFC-J4510W with the latest driver update, have Adobe reader 11.0.10.32 and as of today I cannot print any pdf files that before I could, all help appreciated

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I followed the FAQ troubleshooting and that didn't help

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I used the plug in check and it said i needed to update adobe shockwave. However, i downloaded the most recent version and the check still says I am out of date. I installed 11.5.9r615 for apple os 10.swno leopard full 64 bit. why is this.

I uninstalled shockwave and reinstalled it with the same result. what gives?

I have that same problem on my laptop, it is because Adobe Shockwave does not support 64 bit systems yet...I am not sure how you would do it on your particular operating system, because I am running windows 7..but I have to go into IE 32 and run the update. Check yours and see...hopefully that will work for you or at least this explanation works .

Why I cannot print pdf files on my printer after update to Adobe Reader 10.1.3??

Recently I update to Adobe Reader 10.1.3 and now I cannot print pdf files on my printer (bizhub C5501), why? Is anyone out
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This may be helpful:
http://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html

The new version of firefox, which installed WITHOUT my approval, FORCED an update to Adobe Flash. This new Flash plugin crashes over and over and over - to the point that I cannot use firefox anymore. This is one very angry customer. Argh.

firefox installed update without approval. big NO NO.
firefox forced update of adobe flash. I hate this crap.
firefox + new flash = totally unstable.
crash after crash after crash - cannot use.
customer angry.
very angry.
argh.

'''I fixed mine by removing the Ask.com extension.'''
Tools
Add-ons
Settings icon
View Recent Updates
Ask.com '''DISABLE'''
Running FF 8.0 on Windows 7 (64-bit)

Hello , Recently my company purchased a Fujifilm X30 . We were surprised that Adobe has not updated the plug in for this camera. Since we are your customers, we would like to know, when they will perform this update ? For us it is very important to work w

Hello , Recently my company purchased a Fujifilm X30 . We were surprised that Adobe has not updated the plug in for this camera. Since we are your customers, we would like to know, when they will perform this update ? For us it is very important to work with all our tools work quickly and efficiently, I guess I understand.
We await your response .
Thank you very much .

This is a user to user forum with "some" Adobe staff participation, make requests at this link
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

I have just downloaded firefox 3.6.11 and adobe flashplayer update and adobe reader update. Now I cannot get firefox to open. I have tried removing the program but when I try to do that it says that I need to close firefox - but of course it is not open

I have just downloaded firefox 3.6.11 and adobe flashplayer update and adobe reader update. Now I cannot get firefox to open. I have tried removing Firefox but when I try to do that it says that I need to close firefox - but of course it is not open. I have waited a long time but nothing has happened so I am getting desperate Thanks -- Jerry

Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Cannot perform online update of Adobe Shockwave

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