Cannot perform RECOVERY of ipod touch - error 1611

My ipod won't show up or sync with my itunes. I've gone through the process of restoring the ipod, but get this error message - 1611. Tried it twice with no solution.
1st Gen Ipod Touch
Itunes 9.0.3

Hi,
Try the general tips in this article: http://support.apple.com/kb/TS1275.
Error 23, 28, 29, 1011, 1012, 1611: These errors may indicate a hardware issue with your device. Follow the steps in this article and also attempt to restore while connected to a known-good computer and network to isolate this issue to the device. If the IMEI or MAC address is missing or is a default value, this can also confirm a hardware issue.
From the article linked above.
Let us know if you run into any issues or new alerts while trying the tips in that article.
-Jason

Similar Messages

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    Hi,
    Have you ever used the iPod touch with iTunes on this computer?
    Try the general tips in this article: http://support.apple.com/kb/TS1275
    If the issue persists, the iPod may need service. This web page: https://selfsolve.apple.com/GetWarranty.do will provide the available service options.
    -Jason

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    Try this, copied from Update and restore error messages on iPhone and iPod touch
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    iOS: Importing personal photos and videos from iOS devices to your computer
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    *Edit: If your iPod remains jailbroken (in it's currently inoperatable state) - then returning/exchanging or refunding the product is going to be tricky. By modifying the software, you broke Apple's Software & End User Agreement's between you and Apple which states modification of software of any kind will result in you voiding your warranty. Now ... normally this wouldn't matter, as restoring would make it look like you hadn't jailbroken, but seen as though you can't do anything with it. Your stuck. :/*
    From previous articles and threads on these boards, iPod touch error 1604 suggests faulty hardware.
    I wish I could help you further, but Apple do not provide a list of error messages, what they mean, or a resolution on a error-to-error basis.
    I would contact Apple support for a solution. Failing that i'd return your iPod for a full refund, and a discount off your next one for the trouble.
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    My son has an iPod Touch with iOS 6.1.2 and he has forgotten his passcode. At the same time, his hard drive crashed, so his newly re-installed iTunes does not recognize the device without a passcode. Fortunately, we did sync the device on my MacBook Pro a couple years ago, so at least my machine sees it.
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    The iPod is functional in every way (other than being locked because we cannot remember the passcode) and I'm running the latest version of iTunes on Mavericks. If I can get the silly iPod wiped then I can restore all of the apps and data to it manually, but I can't seem to get out of the gate.
    Suggestions?
    Thanks in advance!

    Disabling the computer's antivirus and firewall during the download and update/restore usually resolves the network timeout error.
    Next try the manual install included here:
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  • IPod Touch Error: 1604

    Anyways whenever I connect my iPod Touch to my computer now it would say that it's in recovery mode and needs to be restored. I can only turn my iPod on via hard reset and cannot exit recovery. The only solution I've found into resolving this error is to drain the battery of the iPod (which is very hard because it shuts off due to inactivity) and then plug it in and charge it. This seems to get rid of the error for the time being, but soon after recharging the iPod it will come back again with the same error. I've tried all the solutions found on the support page for error 1604, but none seemed to work. If anybody has any other solutions please post them. If you don't have a solution, could you tell me if Apple will offer a replacement for faulty hardware? The 90-day warranty that came with the product has just expired, so it's kind of stressful.

    So here's the latest: I sent the Touch back to Apple, and they tested it and couldn't reproduce the problem! They made sure the firmware was up to date and sent it back to me. I got it from DHL and it turned on fine -- of course, not being synched with my computer, it didn't have my stuff o it, but it was working. So I plugged it into my MacBook Pro to get my music etc on it again, and what do you know! It goes into needs-to-be-restored yet again, and yet again, ends up with the 1604 error! (If you heard swearing around that time today, that was me.)
    So I tried a new tack: if the ipod met factory specs and was fine, according to Apple, then it must be my MacBook Pro. This put me in a completely different queue. We tried everything, including trashing the "iPod Software Updates" folder from inside the Library/iTunes directory for my login and rebooting. So by this time, it's dinner time, and I have to go, and the support person said she'd look into it some more and call me back. When she did, I was still at dinner, but she told me one last thing to try, and she'd call me back before the end of her shift, and this is it:
    When the iPod is plugged in and iTunes displays the window for the iPod with the Summary tab and two buttons, one to "Check for Update" and one to "Restore", click the "Check to Restore" button. I told her, even though I wasn't at my machine, that I knew it was greyed out, or else I would have tried it in the past. She said to try clicking it anyway. So when I came home, I plugged it in, got the screen and tried clicking the grey "Check for Update" button. Nothing. sigh So, for the heck of it, I then clicked the "Restore" button (isn't the definition of insanity doing the same thing over and over and expecting different results??), only this time the "restore" progress text began including things like "checking software" and "checking restore" or something like that -- text I hadn't seen before. And lo, the restore appears to have taken! The iPod mounted. I'm syncing it now -- fresh, not from a saved profile. Software 1.1.4 with the Software Upgrade. Whether it will "take" and the thing won't just conk out on me tomorrow again and demand restoration yet again, well, that's another matter, but I have not seen ANYTHING about clicking on the grey "Check for Update" button in ANY of the instructions I've encountered before, so I needed to post this while I was feeling optimistic.

  • New ipod touch, Error: "The device can not be read or written to."

    I don't know what else to do!
    I also have an Ipod touch that just doesn't sync. When I connect the Ipod and launch Itunes to sync, it tells me that the device can not be written to:
    It just doesn't snyc at all. It's brand-new, out of the box and just doesn't work. And it's not my first ipod, so I know how to handle Itunes.
    That's what i've tried so far without success to solve the problem:
    * restored the touch hundreds of times, both in recovery and DFU mode and within the touch software
    * upgraded to firmware 1.1.4, downgraded back to 1.1.3, then to 1.1.2. and back to 1.1.4 - no change!
    * installed several different ITunes Versions and different Apple Mobile Device Services
    * tried MediaMonkey BETA with Ipod Touch support (this just creates 0kb files on the touch, but it also uses the mobile device service, so i guess the failure is somewhere there)
    * tried 4 different Windows XP systems with Itunes at my home and at friends (same error there as well)
    * restored my Windows XP with a recovery version and reinstalled Itunes completely from scratch
    * created a new user account in Windows XP and tried it with this one
    * launched Itunes with Internet switched off
    * used different USB ports - both 1.1 and 2.0
    * disconnected all USB devices
    * registered the necessary DLLs manually
    * last week, I sent the ipod to Apple (they claim that everything is fine and the problem is just me and my computer and sent it back without change)
    I don't have an apple in reach, so i'm not able to test it with an apple computer. There is also no apple store here in the country side of Germany.
    What else can be done? I know there are hundreds, that have the same problem but I don't know any more things to try. Now i have a 300 bucks touch i can not use as mp3 player...
    Message was edited by: basti007

    As I said, i did that! Quote:
    +* last week, I sent the ipod to Apple (they claim that everything is fine and the problem is just me and my computer and sent it back without change)+
    Today I got it back and nothing changed. I tried to call Apple Germany, but after i waited over 1,5 hours on the waiting line, i gave up.

  • Ipod restore error (1611)

    Hello, i am having trouble with my ipod touch 2nd gen. I got it all working and fine when i first got it. But one day, when i tried to charge it with my computer, it wouldnt recognize in my itunes. Then, i tried to do the 5 R's, then i finally restored my ipod, with the restore function on my ipod, and completely restored my itunes. But now, i must restore and update to use my ipod on my computer. When i try to do that, i get this unknown error (1611). Please help!

    Hello sorry to see you are experiencing this today. Please check out article below as it does contain information to better assist you in possibly getting your iPod Touch up and running again. Post back if you need more assistance from the community.
    Update and restore error messages on the iPhone and iPod touch
    http://support.apple.com/kb/TS1458

  • Cannot browse web on ipod touch even though it says i am connected ??

    ok so i got the ipod touch 4th gen 8gb for christmas and it was perfect for like 2 days, i was connecting to my cousins wifi home internet with no problems and going on safari and app store, now i am back home and the only internet i have is a laptop with a pay as you go modem which is fine and works perfect on the laptop.
    so i tried setting up a ad hoc network on my laptop so i could connect my ipod to the internet and it actually worked pretty good at first !
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    hope som1 can PLEASE help ??
    thanks

    **I have had my iPod Touch 3rd Generation 64gb for about a year. I went to stay at a hotel and I connected to their Wifi just fine. But, when I came back home the next day, my home Wifi wouldnt work. Previously, I had been connecting to my home Wifi, which it Linksys, just fine. When I came home, I "connected" to it again like normal, but then I went to Safari and it said*: +"Safari cannot open page because it is not connected to the Internet."+ *What really confused me is that up in the top left corner next to where it says "iPod" it shows the Wifi connected with full signal. My brothers have 3rd generation iPod Touches, also both 64 gb, and they are connecting to the home Wifi perfectly. I don't know if it was the hotel Wifi that somehow messed up my iPod, but it certainly isn't working at my house. I have restored my iPod, but i haven't yet "forgotten" the network or restarted my router. I have read other messages and that is what it seems like I should do. They have an apple store in my town and I am wondering if I should take my iPod there to see if I could get it fixed or replaced. I am just very glad that it seems like this is a common problem.*
    *Thanks for reading and possibly trying to help in the future,*
    rachel.716

  • IPod touch, error (-1)

    Update to ios 5.0.1 failed for my iPod touch and now it cannot be restored.  Giving me error message (-1)

    Have you tried looking at the previous discussiomns on the right side of this page  under the heading "More Like This"?  The -1 error is not listed here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting

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