Cannot pickup Disks\Luns in Device Manager

Hi,
We've recently re-installed to Windows Server 2008 R2, and wanted to assign Storage to our server.
HBA we're using is a Qlogic which came with SANSurfer, however upon assigning the luns. The luns are not visible within device manager or disk management. When we take a look in SANSurfer the connections (storage array controllers) to the LUNs
are visible there but not the disk arrays.
Anyone come across this before?
Thanks

Hi,
I'm not familiar with Qlogic or SANSurfer. I assume it is a client side app which help connect to an iSCSI SAN.
Please first have a try to remove any active process, check if firewall is disabled, then recreate the connection to see the result.
As it may be caused by SANSurfer, you could also try to connect their support for further information. As a test you can try Microsoft iSCSI software initiator to see if it will work. This could help us confirm whether or not it is caused by SANSurfer.
If you have any feedback on our support, please send to [email protected]

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Please how do I solve this problem? I am hoping that solving one problem, resolves the other.
thanks
ABCDEFGH1JKLMNOPQRSTUVWXYZ

Cannot pickup Disks\Luns in Device Manager

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