Cannot ping or access web GUI on CUCM 8.6 after re-started
Hi,
I have re-started cucm sub/pub on esxi host 5.0 and now i'm anable to access web GUI and can't ping to server IP.
can access the console on vmware ping between two server work fine.
Any idea to resolve this?
Hi Terry,
This is the response from TAC.
Sometime i'm able to ping and can access but suddenly stop connectivity. there is a unity server on same host it has connectivity all the time.
below comment from cisco tac.
Ping to SUB was failing.
Logged in to VSphere Client, did not see any error/events for the server.
“utils diagnose test” and “show network eth0 detail” did not give any errors.
Able to ping the PUB, NTP and the default gateway from the SUB.
SUB is reachable from the PUB as well with DB replication in a state of 2.
By this time SUB was reachable as well.
Pulled Syslog to check for any errors and we did not see any.
No issues on the SUB.
Thanks,
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