Cannot place a signature on a PDF document

I just encountered an issue with a specific PDF issued to me by a vendor. I am normally able to "place signature" on any PDF document. This one however, only allows me to place a certificate-based digital signature. How can I go about simply placing my signature on the document?
I also do not have my serial number as I purchased the software as an option through Lenovo. They don't have my serial numbers and neither does Adobe evidently. Not the greatest customer service experience I've had.

Your specific PDF may contain hidden signatures. For instance it may be Reader-enabled which includes a signature. It seems that the rights enabled by the PDF's author do not include application of stamp signatures. When you open this PDF in Reader 11, if the PDF is Reader-enabled there is a button on the top of the left pane which when you click it tells you which rights this PDF has. You need to contact this PDF's author (your vendor) to get this resolved.
I do not understand what the serial number has to do with it.

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    at oracle.ifs.protocols.dav.ecm.EcmDavServlet.doPut(EcmDavServlet.java:1688)
    at oracle.ifs.protocols.dav.DavServlet.doPut(DavServlet.java:1929)
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    at oracle.ifs.protocols.dav.DavServlet.processRequest(DavServlet.java:2396)
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    at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
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    at com.evermind[Oracle Application Server Containers for J2EE 10g (10.1.2.0.2)].server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:830)
    at com.evermind[Oracle Application Server Containers for J2EE 10g (10.1.2.0.2)].server.http.AJPRequestHandler.run(AJPRequestHandler.java:224)
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    ... 19 more
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    at oracle.ifs.ecm.util.BulkUtilities.ecmUpdate(BulkUtilities.java:345)
    at oracle.ifs.fdk.impl.FileManagerImpl.updateDocuments(FileManagerImpl.java:1653)
    at oracle.ifs.fdk.impl.FileManagerImpl.updateDocument(FileManagerImpl.java:1511)
    at oracle.ifs.protocols.dav.ecm.EcmDavServlet.doPut(EcmDavServlet.java:1688)
    at oracle.ifs.protocols.dav.DavServlet.doPut(DavServlet.java:1929)
    at oracle.ifs.protocols.dav.DavServlet.processRequest(DavServlet.java:2622)
    at oracle.ifs.protocols.dav.ecm.EcmDavServlet.processRequest(EcmDavServlet.java:3616)
    at oracle.ifs.protocols.dav.DavServlet.processRequest(DavServlet.java:2396)
    at oracle.ifs.protocols.dav.DavServlet.service(DavServlet.java:2361)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
    at com.evermind[Oracle Application Server Containers for J2EE 10g (10.1.2.0.2)].server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:65)
    at oracle.security.jazn.oc4j.JAZNFilter.doFilter(Unknown Source)
    at com.evermind[Oracle Application Server Containers for J2EE 10g (10.1.2.0.2)].server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:16)
    at oracle.ifs.fdk.http.HttpServerManager.doFilter(HttpServerManager.java:103)
    at com.evermind[Oracle Application Server Containers for J2EE 10g (10.1.2.0.2)].server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:659)
    at com.evermind[Oracle Application Server Containers for J2EE 10g (10.1.2.0.2)].server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:330)
    at com.evermind[Oracle Application Server Containers for J2EE 10g (10.1.2.0.2)].server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:830)
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    Hi Matt,
    Thank you for your very useful reply.
    I have non blocking serial approval workflow.
    In my workflow I have attachment as PDF document to be signed. URI of that document is from Odrive. Foe example O:\sjrwmd\DMSFAContainer\DMSFALibrary\36397\P041282\978599\Invoice_with_2_blank_sig_OD_2.pdf
    When task has been assign to any user, from task detail page of the worklist application user click / open that pdf file and sign the document. When user save this document Odrive should save that to Contentdb.
    Just wanted to know that why it is not ODrive bug?
    I was able to do following test It works only in Acrobat 6.0.
    Steps I did,
    1) Upload pdf file to folder with manual versioning enable.
    2) Manually checked out file from web ui.
    3) Login to ODrive using same user
    4) Created html file with link (Please replace href portion to your url of the file)
    <HTML>
    <BODY>
    Testing Link <BR>
    <a class="blue" href="O:/sjrwmd/DMSFAContainer/DMSFALibrary/36397/P041282/978599/Invoice_102_wit
    h_blank_sig_OD.pdf" target="_blank">Invoice_101CD.pdf</a> <BR>
    <a class="blue" href="O:/sjrwmd/DMSFAContainer/DMSFALibrary/16966/P040577/246361/ST_Memo.doc"
    target="_blank">ST_Memo.doc</a>
    </BODY>
    </HTML>
    5) Open html in browser
    6) Click on document link
    7) Will open pdf files in browser
    8) Sign the document
    9) Click on save a copy button.
    10) In the save a copy dialog , file name place paste your file url of o drive for example in my
    case
    O:/sjrwmd/DMSFAContainer/DMSFALibrary/36397/P041282/978599/Invoice_102_with_blank_sig_OD.pdf
    click save
    11) This should save updated file
    12) Checked in document
    I will look into programmatically way to achive this.
    Regards,
    Jigar

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