Cannot play Adobe TV videos

Windows Vista Home Premium
AMD Turion X2 64-bit
Default browser Google Chrome (don't know how to find bit).
Also run IE when necessary
Plug-in list includes 2 Shockwave Flash, both version 10,1,82,76
   gcswf32.dll (Chrome's built-in version) and NPSWF32.dll (for other browsers, I guess)
   List also includes Shockwave for Director (something to do with Netscape)
All plug-ins enabled.
Video drivers up to date
Hardware acceleration disabled
PROBLEM: Cannot play Adobe TV videos that have the little square with what looks like 2 little c's inside.  The dots in the black square spin for about 1 second, then freeze.  YouTube videos play just fine.  I have tried several combinations of enabled/disabled plug-ins, with restarts in between, giving the computer time to adjust.
If this cannot be fixed, is there a way to download the videos and watch them some other way?
Thanks in advance for any help you can offer!

In Safari, open your Preferences, go to Advanced and check the "Show Develop menu in the menu bar"
This will add a new menu at the top.
Go to the Develop menu, User Agent and select a different choice which allows Safari to spoof different browsers, OSs and devices.
Selecting Safari for iPad usually works.
However, the choice is page specific. it doesn't stick if you go to another page, you need to repeat the procedure again.

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