Cannot play/download songs from iCloud to iTunes

I just purchased a new MacBook. When I sign into iTunes with my apple id, all of my songs appear, however I am not able to play them or download them from iCloud. The iCloud icons and all text are all light gray, as opposed to their usual bold gray color.
Thanks.

in case anyone else has this problem I wanted to update with the solution. For clarity, this problem had nothing to do with iTunes Match. I just was unable to play or download any music. All I did was quit iTunes and Restart my computer and then all of my music was there and all is working fine.

Similar Messages

  • HT4915 Hi,I downloaded songs from icloud in itunes,so i could download them onto my wifes i shuffle,how can i now put these songs back on icloud for protection as they were? Appreciate any suggestions,thank u, Simon from kent

    Hi.I downloaded songs from my i tunes,that were in icloud,so as i could transfer them onto my wifes i shuffle,how can i now put these songs back into icloud ,appreciate your suggestions,thank you.Simon from kent

    for purchases from the iTunes store do this:
    connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
    for everything else check out this post by Zevoneer.

  • ITunes Match unable to download songs from iCloud issue

    I have a MacBook Pro running Mavericks 10.9.4 and iTunes 11.3.1. I am having repeated issues with downloading songs from iCloud to my MBP. I have reset Match numerous times using the steps located here: http://support.apple.com/kb/TS4054.
    Then it works for a short time and I am able to download some songs and then suddenly I will get the pinwheel, the songs in iCloud will all show greyed out and then I am no longer able to download anymore. Repeat process.
    I am about to try a test tethering to my iPhone's internet service to see if that improves things. So far, the only threads I have found on this topic have been related to Mountain Lion. So I'm not sure if this is a different issue I am seeing.
    I also tried resetting the System Configuration to see if it would fix, but no luck: https://discussions.apple.com/thread/4160355?start=90&tstart=0
    Is anyone else experiencing this and what is the issue? Can it be fixed?

    Hi,
    I don't think that you have a similar issue to OP.
    Mettelin wrote:
    That means that iTunes Match is stripping out the Sample Rate when it uploads some tracks (even variable within albums) and then it gets stuck when you try to play the track.
    Apple needs to fix this.
    Match does not strip out the Sample Rate. If tracks are matched, it shows the standard sample rate of 44,100 but unknown when tracks are uploaded (probably because Apple does not capture this on such tracks). If you have an iCloud status of "Waiting" and a blank sample rate, this suggests that the match / upload process was not completed.
    If you have not already solved your problem, I suggest that you delete those tracks and then read them to your iTunes library. Once you have matched or uploaded them, you can delete from your hard drive but not the cloud.
    Jim

  • I cannot download music from iCloud in iTunes on PC!

    I cannot download music from iCloud in iTunes on PC!  I see the tracks in my library, but the iCloud icon is greyed out.  This is SO ANNOYING!  I have the latest iTunes version (10.6.3.25) and do not have the albums in question on this machine.  Music Match is turned on.  What am I doing wrong??

    Select all songs ctrl A, right click - Download.

  • Downloaded songs from iCloud to touch, but can't play songs without wifi. Defeats the purpose.

    Downloaded songs from iCloud to iPod touch, but can't play songs without wifi.

    Check the Music App on the iPad.

  • Unable to download song from iCloud

    After purchasing songs from Itunes, I receive the following error message when trying to download songs from iCloud - "you do not have the priviledge to make changes."  My itunes library is currently housed on an external hard drive.  Any help would be greatly appreciated!

    my first thought is if you have recently authorized/deauthorized any other computers. which requires a wait time.
    other troubleshoots might be if you accidently switching your external harddrive to read only.
    let me know, i'll try helping you troubleshoot.

  • How to download songs from icloud before i can copy to ipod

    need assistant how to download songs from icloud before i can copy music to ipod. i have downloaded itunes/i cloud. but have this problem downloading the music from i cloud.  can someone please help me?

    Welcome to Apple Support Communities
    In order to copy songs to your iPod, first you need to download the song you want from iTunes. If it was already purchased in the iTunes Store, follow the steps for iTunes on a PC or Mac > http://support.apple.com/kb/ht2519

  • Can't download songs from iCloud in Canada, purchased from Hong Kong iTune Store

    I have an Hong kong apple account. Now I'm in Canada, and I bought a song on iTune store. It was downloaded to my iCloud but I can't get that song from iCloud to my Mac.. Why is that so?? Is that related to the regions I am staying right now?

    Hello holi890
    Try signing out of your iTunes account and deauthorize. Once that is done sign in and Authorize the computer to see if that resolves the issue. If it still doing the same thing, then check out the second article to troubleshoot access to the iTunes Store.
    iTunes Store: Authorize or deauthorize your Mac or PC
    http://support.apple.com/kb/ht1420
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    -Norm G.

  • Can I download songs from a different itunes account onto my ipod?

    Can I download songs from a different ipod account onto my ipod without affecting anything?

    Different account or different computer?  It is two completely seperate things.
    While it is possible to have media on the device from multiple accounts it is not possible to sync with multiple computers.

  • HT1369 my ipod nano will not download songs from my library. itunes will not load on my desktop computer and I cannot get it to work?

    I cannot get itunes to download to my desktop and will not download music from my library. 

    rubicon53 wrote:
    I just bought a new laptop and my ipod nano will not stay connected to my computer.
    I cannot transfer any of my songs to my new laptop
    How to use your iPod to move your music to a new computer

  • My iPod touch playlists only show up on iTunes under devices and not on the iTouch itself.  On iTunes, I cannot play my songs from the iTouch on iTunes.  Any ideas?

    Suddenly in the last 10 days, my iPod Touch playlists don't show up on the iPod unless plugged into iTunes and only under the device section of iTunes. When I try to play a song on my iPod a different song from the library comes up and plays.  Lastly, when I try to play the songs in the iPod library on iTunes when plugged into the computer, an exclamation mark appears to the left of the song title and will not play.  Any ideas?

    Put the device in DFU mode: http://www.iclarified.com/entry/index.php?enid=1034

  • I have music on my phone that will not show in my iTunes library, so I cannot play those songs from my computer.

    I am having a list of problems with my phone. First, my music keeps starting and stopping and I can't get a song to play through.  I went to the apple store and they told me I have some kind of damage so my dock connector thinks it's connected or something. In any case, I have a lot of trouble playing music through my iHome since it is connected by bluetooth and my phone no longer likes to play music. So I've resorted to playing music off my computer through my iTunes library until my phone upgrade is available. Today, I ran into the issue where I noticed I was missing songs from my iTunes library. I checked on my phone and they were on there, so I'm confused why they are not in my library. Shouldn't they be synced?? I'm absolutely perplexed, and I just keep running into problem after problem. Can anyone help as I can't get phone support without giving Apple more money?? Thanks!

    You probably purchased those songs on your iPhone and never transferred them to your computer. You can do so by following these instructions:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer

  • Why can i not play a song from icloud?

    I uploaded a song (not a commercial song - one a friend had performed) to itunes last year, and it worked well.  I uploaded it to icloud and then bought a macbook pro.  I did not transfer the itunes files from my old computer to my new computer.  I just went to play the song (actually, the album) and while it appears in icloud on my iphone and my itunes library on my macbook, I cannot download it.  It's not grey - it just won't download or play.  Any ideas what to do?  Had my song been lost in the icloud?

    Hi josh20th,
    If you are having an authorization issue in iTunes, you may find the following article helpful:
    Apple Support: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Regards,
    - Brenden

  • HT204406 Downloading songs from Icloud

    Hi,
    Trying to transfer purchases from Icloud onto my computor to then transfer onto my Ipod but am having trouble with a few songs. They worked on my old Iphone 4s but now in Icloud 3 songs just skip straight away and another one plays for 2 seconds and then skips as well. Not sure what to do here??

    There is no guarantee that any song will always be available for download.
    This is one of the many reasons that it is so important to keep everything on your computer and always keep a backup copy of your computer.
    If you believe that there is an error, then contact iTunes support.

  • Can't download songs from icloud

    I am trying to copy a few songs from my iCloud onto an old iPod. The songs appear in my itunes library with the little cloud, but it won't allow me to click on the cloud to download it.  Any suggestions?

    Hello holi890
    Try signing out of your iTunes account and deauthorize. Once that is done sign in and Authorize the computer to see if that resolves the issue. If it still doing the same thing, then check out the second article to troubleshoot access to the iTunes Store.
    iTunes Store: Authorize or deauthorize your Mac or PC
    http://support.apple.com/kb/ht1420
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    -Norm G.

Maybe you are looking for

  • Are total impressions Usage Page cumulative ongoing? HP LaserJet Pro 200 color MFP M276nw

    I have a HP LaserJet Pro 200 color MFP M276nw Are total impressions on the Usage Page report cumulative for the life of the machine? I want to print a "Usage Page" monthly, because I want to know how many total impressions (prints & copies) I print e

  • How do i know what version of os my mac is running

    How do I find out what version of OS my mac is running on, new to apple, don't judge me....

  • Subject column doesn't show in Mail

    Installed the latest Security Update last night.  Was using the WideMail plugin.  I was promptly informed I'd no longer be able to use that plugin upon restarting the mail app.  Of course I had to reshow all the columns that were previously displayed

  • Java AMFConnection client - what is service url?

    I can't get the AMConnection object to connect to me BlazeDS service. How can I determine the URL and endpoint of my service? My BlazeDS service is a simple, no parameter hello world: package example.blaze; public class HelloWorldService {     public

  • Issues with video playback

    Seem to be having quite a few difficulties with video playback in apps, it seems often once a video has played once it doesn't want to play again. Can anybody explain why this is happening please?