Cannot play Facebook videos on my ipad 3 - My family can on theirs????

Hi Guys,
I cannot play Facebook videos on my ipad 3 but my husband and kids can on their ipad 3's while we are all sitting next to each.
Get a loading message then its says An error occurred while processing your request Reference #50.c5fe3d17.1354202551.5533ac2d
Your help would be very much appreciated
Kind regards
Jo

Try a rest: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignore the off slider if it appears. Once shut down is complete, turn the iPad back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.

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Greetings SilverBear,
After reading your post, it sounds like you are experiencing an error when attempting to view videos. You may want to consider restarting the device first, and then resetting if that does not work. This article provides detailed instructions for Restarting, and Reseting:
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
How to restart
Press and hold the Sleep/Wake button until the red slider appears.
Drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for contributing to Apple Support Communities.
Best,
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What is confusing Meg is the fact that I have a bunch of Architectural Engineers that think they can do everything on a Tablet.
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Only a few good A/E people that do surveys on-site do I even take care of. The rest are playing on facebook as I have restricted the use of it on our company Network, Intranet and Internet.
Too much for one person to do with over 40 employees that can really be done.
I am responable for the UNIX boxes that run our highend CAD software as well as the renderings, animations & Plotting, 2D & 3D.
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Cannot play Facebook videos on my ipad 3 - My family can on theirs????

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