Cannot Play Film!!

I've rented an HD movie from iTunes on my iPhone. Connected the iPhone to a full HD 1080 LCD using an HDMI cable and Apple Digital AV Adapter.
the following msg appears "the connected display is not authorised to play protected films"
AND, after finishing the "sync" and "transfer purchased" I still can not find the movie in the laptop!
so the only way I can view the movie is by playing it in the iPhone!!
How can I play the film on TV?
Ofcourse I got only 1 day left!
*Note: I can view all other clips -youtube, trialers.. etc-  with no problems.

think when you rent stuff on youtube you dont get a file it stream it
as in send you bit by bits as you watch it
about iphone support then I would prob as youtube for info rather then here

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