Cannot play Flash on sites

I have a new Toshiba PC laptop using Vista. Though I have
Flash installed I have problems playing it. The message given is:
"You do not have the correct version of the flash player.
Download the correct version"
When I follow the instructions, I end up with exactly the
same problem. I have followed the instructions given on the Adobe
self help section in that I have uninstalled, cleared all old files
and re-installed after rebooting but to no avail. I have also gone
into the Windows/System32 section and run it from there - still
nothing. I have checked my Firewall and Anti-virus (and even tried
with them switched off) but still nothing.
In the www.bbc.co.uk website it will not play videos (the
message given above shows). In the www.landrover.co.uk site I can
do nothing at all after the first page as it asks me to install
Shock player (again with the same result). On www.youtube.com I can
get the videos to play but cannot enlarge to full screen.
I have written to a number of forums but have only had the
official answer given on the Adobe site and since I have tried all
of that I am now at a complete loss.
Can anyone help?

What version of Flash do you have, and what browser are you
usin?
Because both sites you mention work perfect for me (player 10
rc, IE7 & FF3) I am going to guess that you are using Internet
Explorer.
There is a problem that sometimes happens with the OCX
required to run the ActiveX version of the flash player. This
usually has the habit of not allowing people to properly upgrade
their player, or stops flash sites from working correctly. In Win
XP I typically go to C:/Windows/Download Program Files and delete
the entire folder to fix this issue. This folder holds all of the
OCX files that IE uses to run the various plug-ins you have
installed. By deleting the folder, you remove any corrupt files
that are in there, and IE will re-download the controls the next
time you open the browser, effectively fixing the issue.
This issue has become extremely prevalent with player 9, and
Adobe increasing the web install method to install the
player.

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