Cannot play flickr videos on firefox, works on other browsers. using mac 10.8.4 with latest versions of firefox and flash
Firefox is my preferred browser but it drives me nuts that I cannot play flickr videos... have upgraded to latest version of firefox for Mac... have new Imac with 10.8.4... also upgraded to latest version of flash.. nothing I do seems to work... help
Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.
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You can get it here - http://www.mozilla.com/en-US/firefox/all-older.html
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Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
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Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
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Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
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'''If you want the Google search page as your home page,''' change your home page to '''''about:home''''' (a new, updated version of the old Google/Firefox home page is now built-in to Firefox).
*See --> http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
Also see --> https://support.mozilla.com/en-US/kb/Finding+your+Firefox+version<br />
You can also see your version on the ''Help > Troubleshooting Information'' display
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
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You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
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Message was edited by: EZ Jim -
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Try this
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems?esab=a&s=troubleshooting&r=3&as=s#w_5-reinstall-firefox here].
<b>WARNING:</b> Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u>
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Find more information about browser plugins at mozilla.org.
Find updates for installed plugins at mozilla.com/plugincheck.
Help for installing plugins is available from plugindoc.mozdev.org.
Shockwave Flash
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Shockwave Flash 11.3 r300
MIME Type Description Suffixes
application/x-shockwave-flash Shockwave Flash swf
application/futuresplash FutureSplash Player spl
QuickTime Plug-in 7.7.1
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MIME Type Description Suffixes
application/sdp SDP stream descriptor sdp
video/quicktime QuickTime Movie mov,qt,mqv
audio/mpeg MPEG audio mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
audio/mp4 MPEG-4 media mp4
audio/x-m4b AAC audio book m4b
video/3gpp 3GPP media 3gp,3gpp
audio/webm Matroska/WebM file mkv,mka,webm
image/jpeg2000 JPEG2000 image jp2
audio/mid MIDI mid,midi,smf,kar
audio/basic uLaw/AU audio au,snd,ulw
image/x-tiff TIFF image tif,tiff
image/x-png PNG image png
video/mpeg MPEG media mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa
video/mp4 MPEG-4 media mp4
image/pict PICT image pict,pic,pct
audio/x-aiff AIFF audio aiff,aif,aifc,cdda
audio/x-m4p AAC audio m4p
application/x-mpeg AMC media amc
video/webm Matroska/WebM file mkv,mka,webm
application/x-rtsp RTSP stream descriptor rtsp,rts
image/jpeg2000-image JPEG2000 image jp2
audio/x-aac AAC audio aac,adts
audio/x-m4a AAC audio m4a
image/png PNG image png
audio/mp3 MP3 audio mp3,swa
video/x-matroska Matroska/WebM file mkv,mka,webm
image/x-macpaint MacPaint image pntg,pnt,mac
audio/ac3 AC3 audio ac3
image/x-pict PICT image pict,pic,pct
audio/x-ac3 AC3 audio ac3
video/x-m4v Video m4v
audio/aiff AIFF audio aiff,aif,aifc,cdda
audio/vnd.qcelp QUALCOMM PureVoice audio qcp,qcp
audio/midi MIDI mid,midi,smf,kar
audio/wav WAVE audio wav,bwf
audio/x-mpeg3 MP3 audio mp3,swa
video/x-nuv NuppelVideo nuv
audio/x-gsm GSM audio gsm
image/x-sgi SGI image sgi,rgb
video/sd-video SD video sdv
audio/x-caf CAF audio caf
video/x-mpeg MPEG media mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa
audio/x-midi MIDI mid,midi,smf,kar
image/x-bmp BMP image bmp,dib
video/avi Video For Windows avi,vfw,vfw,avi,gvi,divx,vp6
video/x-flv Flash Video flv
audio/x-mp3 MP3 audio mp3,swa
audio/x-matroska Matroska/WebM file mkv,mka,webm
image/tiff TIFF image tif,tiff
audio/x-wav WAVE audio wav,bwf
image/jp2 JPEG2000 image jp2
video/3gpp2 3GPP2 media 3g2,3gp2
audio/aac AAC audio aac,adts
video/msvideo Video For Windows avi,vfw,vfw,avi,gvi,divx,vp6
audio/mpeg3 MP3 audio mp3,swa
application/x-sdp SDP stream descriptor sdp
audio/x-tta True Audio tta
video/x-msvideo Video For Windows avi,vfw,vfw,avi,gvi,divx,vp6
audio/AMR AMR audio AMR
audio/x-mpeg MPEG audio mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
image/x-jpeg2000-image JPEG2000 image jp2
image/x-targa TGA image targa,tga
audio/3gpp 3GPP media 3gp,3gpp
audio/3gpp2 3GPP2 media 3g2,3gp2
image/x-quicktime QuickTime image qtif,qti
video/flc AutoDesk Animator flc,fli,cel
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MIME Type Description Suffixes
application/x-java-applet;version=1.1.3 Java applet
application/x-java-applet Basic Java Applets javaapplet
application/x-java-applet;version=1.2.2 Java applet
application/x-java-applet;version=1.5 Java applet
application/x-java-vm Java applet
application/x-java-applet;version=1.3.1 Java applet
application/x-java-applet;jpi-version=1.6.0_31 Java applet
application/x-java-applet;version=1.3 Java applet
application/x-java-applet;version=1.1.2 Java applet
application/x-java-applet;version=1.1 Java applet
application/x-java-applet;version=1.2.1 Java applet
application/x-java-applet;version=1.6 Java applet
application/x-java-applet;version=1.4.2 Java applet
application/x-java-applet;version=1.4 Java applet
application/x-java-applet;version=1.1.1 Java applet
application/x-java-applet;version=1.2 Java applet
iPhotoPhotocast
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application/photo iPhoto 700
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File: DirectorShockwave.plugin
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Adobe Shockwave for Director Netscape plug-in, version 11.6.4
MIME Type Description Suffixes
application/x-director Shockwave for Director dcr,dir,dxr
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MIME Type Description Suffixes
application/geplugin Google Earth browser plugin
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File: Flip4Mac WMV Plugin.plugin
Version: 2.4.1.4
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MIME Type Description Suffixes
video/x-ms-asf Windows Media Video asf
video/x-ms-asx Windows Media Playlist asx
audio/x-ms-wax Windows Media Playlist wax
application/x-ms-wmp Windows Media Plugin
video/x-ms-wmp Windows Media Video wmp
application/x-mplayer2 Windows Media Plugin
video/x-ms-wmx Windows Media Playlist wmx
video/x-ms-wm Windows Media Video wm
video/x-ms-wvx Windows Media Playlist wvx
video/x-ms-wmv Windows Media Video wmv
video/x-ms-asf-plugin Windows Media Plugin
audio/x-ms-wma Windows Media Audio wma
application/asx Windows Media Plugin
Silverlight Plug-In
File: Silverlight.plugin
Version: 5.0.61118.0
5.0.61118.0
MIME Type Description Suffixes
application/x-silverlight Microsoft Silverlight xaml
application/x-silverlight-2 Microsoft Silverlight xaml
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File: doubleTwistWebPlugin.bundle
Version: 3
doubleTwist Web Plugin
MIME Type Description Suffixes
application/x-vnd-doubleTwist doubleTwist Web Plugin
Microsoft Office Live Plug-in
File: OfficeLiveBrowserPlugin.plugin
Version: 12.2.6
Office Live Update v1.0
MIME Type Description Suffixes
application/officelive Office Live Update v1.0
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Picasa plugin.
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