Cannot play iTunes store purchased songs when offline.

Yesterday my cable was out for several hours and the iTunes for Windows XP said it was unable to play my purchased songs from the iTunes music store which I've had on my computer for months now because the iTunes account had to be activated. When the cable internet came back on it worked fine. What is the problem with playing my purchased music offline? I've paid for it!

I am trying to use my Apple TV on a boat and do not want to take my computer with me.
Apple TV is not connected to the internet.
I had this working briefly then it stopped with the upgrade to the iPad software.
Apple had me exchange the original ATV thinking it was a hardware issue but now the video will not open.
Airplay will play music from my iPad or iPhone thru the ATV.
When I go to play a slide show from the iPad of albums I have synced the ATV shows 3 slides real fast and then crashes.

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Hi, iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.

Hi,
iTunes repeatedly prompts to authorizecomputer to play iTunes Store purchases.
I have the latest iTunes on a PC (WindowsVista).
I try to play a song from iTunes andit tells me I'm not authorized and prompts me for my password. This authorizesthe computer but when I try to play the same (or any previously purchased) songI still get the same error and re-prompt for password.
I have tried thefollowing:
1. Authorize mypurchases from an administrator account.
2. Authorize usingthe correct account name.
3. Turn Off UserAccount Controls.
4. Remove the SCInfo folder.
And this http://support.apple.com/kb/TS1389
5. Installed the new iTunes
6. I have double-checked that themusic was purchased by me by right clicking and hitting Info.
7. I havede-authorized this PC and re-authorized (which it confirms) it to the same effect.
The number ofPC's authorized is only 1, this one.
I do not know what else to try?
Any help would be appreciated!

If you haven't already, have a look at this support article,
http://support.apple.com/kb/TS1389

Cannot play my AOL purchased songs, authorization prompt keeps repeating

I recently bought a new iMac and now cannot play songs in iTunes that were purchased using an AOL account. If I try to play a song I get a message telling me that AOL can no longer be used and I have to update to a free Apple account to play the songs.
I tried to do this but kept getting the error: 'An error occurred, the iTunes Store could not process your request, please try again later'. Eventually it did allow me to create the new iTunes account and I logged into it but then when I clicked on any of the songs I got the same message telling me that an AOL account can no longer be used ect . . . . . . I also authorized my computer to play my iTunes songs and I got the message saying the computer is successfully authorized, but then when i try to play one of the songs I still just get the same message popping up telling me that AOL can no longer be used and I have to create a free Apple account.
So I am stuck in an authorization loop and to make matters worse it is now telling me that I am allowed to authorize up to 5 computers and this is 5 of 5 so I have reached the maximum when in fact I only have this one computer. I saw the number of authorized computers increase from 3 to 5 during my attempts to authorize this one computer to play my songs so it now seems that in addition to not being able to play my purchased songs, I am at the maximum limit of authorized computers on my account when I only have two in reality.

This is happening to me also. I posted about it: http://discussions.apple.com/thread.jspa?messageID=8422051#8422051
I have contacted apple support through e-mail but all I receive are seemingly rote responses about authorizing computers. The issue affecting me has not been addressed or acknowledged by the support folks.
I will try the repair disk permissions but I think that it is unlikely, as I just bought my macbook last week. I can't see that as being necesarry so soon.

Cannot download iTunes store purchase onto PC

I am unable to download an album purchased from iStore to my PC. I have iTunes installed and authorized for use. The album downloads onto my iPhone without issue. I don't see a download option. Am I missing something?

You might be able to redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage. Or go into Edit > Preferences and on the Store tab tick the 'show iTunes in the Cloud purchases' tickbox and it should then show in the My Music part of your iTunes library with a cloud icon against it for redownloading.
If the album is no longer in the store then connect your phone to your computer's iTunes and do File > Devices > Transfer Purchases to copy it over.

ITunes repeatedly prompts to authorize computer to play iTunes Store purchases

http://support.apple.com/kb/TS1389
I followed all of the instructions on this page and iTunes still won't play 3 of the 5 songs I just purchased. Each time I try to play them I get the pop-up saying that my computer isn't authorized. I put my ID and password in and it tells me my computer IS already authorized but when I try to play the song again the pop-up comes back. I'm using Windows Vista. I have only one user account and it is an administrator account. I've made sure the username matches, although I only have one username so how could it not be. I turned off and on the User Account Controls. I deleted the SC Info folder. I've sent an email to Apple but any other help in the meantime would be appreciated!

http://support.apple.com/kb/TS1389
I followed all of the instructions on this page and iTunes still won't play 3 of the 5 songs I just purchased. Each time I try to play them I get the pop-up saying that my computer isn't authorized. I put my ID and password in and it tells me my computer IS already authorized but when I try to play the song again the pop-up comes back. I'm using Windows Vista. I have only one user account and it is an administrator account. I've made sure the username matches, although I only have one username so how could it not be. I turned off and on the User Account Controls. I deleted the SC Info folder. I've sent an email to Apple but any other help in the meantime would be appreciated!

Playing I-Store purchased song on I-Tunes

hi;
I just purchased a song on the I-Store to play in I-Tunes but it simply won't play. I tried downloading Quicktime 7.0 and playing through Windows Media Player also, but no go - it says the song's in an invalid format (m4a) and won't play. How can I-Store sell a song which won't play in the format it's sold in? Doesn't seem to be possible to amend the format of the song either...

I have the same problem. In the explorer window, the file is loaded correctly, in the correct location. The file is an MPEG-4 Audio File, just like all the others... It just won't play at all. The file is sized accordingly, too... 4,729MB. Thanks!

TS1389 iTunes repeatedly prompts to authorize computer to play iTunes Store purchases How to fix? Have removed sc info folder and adjusted user account controls per instructions

My ITunes sore account repeatedly prompts to authorize computer. I have deauthorized and reauthorized computer. I only have one computer authorized. I have changed the user account controls per instructions. I have removed the SC Info folder per instructions for Windows 7 and nothing works. Everything was working fine a few days ago.

I have now checked my purchaes and when I check the video info by going to File/Get Info, I notice that some of the most recent purchases do not list my apple id whereas previous purchaes do.
How do I correct this?

Sharing iTunes Store purchased songs with brother

I used to easily be able to send my brother a song file, via email, and he could open it, because he was "authorized" on my account. Lately, when he enters my password, it won't open for him. I double-checked the password and it should work correctly.
Anyone know what else it could be? He should be authorized.

Are you serious? I thought I could have authorized people on my "list" who I can share it with.

HT1420 what is the article number to authorize computer to play itune store purchases? Can someone help me?

Can someone help me find the article number?

Seems you found it yourself, it's the same article from which your question was posted.

My itunes store purchases will not transfer to my playlist or my ipod

My itunes store purchases will not transfer to my playlist or to my ipod

Have you seen this?
*[iPod does not play itunes store purchases|http://support.apple.com/kb/TS1510]*

I purchased two albums from iTunes but neither properly loaded and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

I purchased two albums from iTunes but neither properly loaded on my iPad Mini and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

If the albums do appear in the Music app, hold down on the album icons and the X to delete will pop up on the icons. Tap the X to delete the albums.
You don't see a anything in iCloud, you see your previous purchases in the purchased tab of the store that you bought the content in. So you find your music purchases in the purchased tab of the iTunes app on your iPad. Tap on Purchased and look for the albums in the Not on this iPad section - assuming that you are able to delete the albums from the device.

HT201272 I have deleted a song from my library and want to re-download it. When I access my purchased items in the iTunes store, the song has the 'purchased' button next to it and won't let me re-download. Any suggestions for things to try?

I have deleted a song from my library and want to re-download it. When I access my purchased items in the iTunes store, the song has the 'purchased' button next to it and won't let me re-download. Any suggestions for things to try?

While you can redownload most past purchases without charge, you can't redownload movies without paying again. See Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519

TS3297 I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!

I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
I've turned my iPad off, then on again, I've logged out of iTunes, and logged back in, I've updated my credit card information, but nothing seems to be working. Is this a problem within the app?

toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

After purchasing a song on the iTunes store, the song did not download entirely. How can I get a refund or download it again without rep[urchasing it?

After purchasing a song in the iTunes store, the song was downloaded, but when I went to play it, it was not completely recorded. How can I get a refund or download it again without being charged again on my account?

Hi Dan,
If the song does not appear in your Purchased folder, then you can go back to the Store, select the song again, go select "Buy", and press Enter. iTunes knows you already purchased it, so it won't charge you again. It will, in fact, tell you that you have already purchased this item, and will ask you if you want to download it again for free....
Just in case it is not to be found in the Purchased folder!
Hope this helps!
Cheers,
GB

Cannot Access iTunes Store on Apple TV2 after purchase

Hello,
I cannot access iTunes Store on apple TV2. I purchased a movie, but when i got to watch it after it shows up as "Rented" it just sits at the screen "Accessing iTunes Store". Never times, out or produces error message. Internet is working fine, my account is fine.
If i launch an iTunes Store Trailer, it plays fine. Just my rented material does not play. Also, my Netflix account does the same thing from Apple TV2. While accessing Netflix on my laptop there is no problem. ***!

Having exactly the same problem. I have completed a reset, rebooted all my equipment and completed a software update, but after I have purchased 2 movies, and have them appear as "rented", I cannot get them to load without waiting a hour. Then, if I leave the movie, I have the same problem all over again. I also cannot access the iTunes store.

Cannot play iTunes store purchased songs when offline.

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