Cannot play just purchased video in iTunes..

Just bought a new video...sync'd with my iPhone. Plays on my phone no problem,
However, I cannot play it in iTunes. The screen is blank...no sound...but the clock is running.
Other videos (also bought via iTunes) play fine. its just this one.
Any suggestions?
Using iTunes 9 and OS 10.5.8

I am a new MAC user and just converted my iTunes over. I do have some songs that were purchased on my PC but I have moved often so my user name was changed based on email addresses. How can I gain access to those older boughten songs. I have about 100 and of course they are my favorite. Thanks, any help would be appreciated.

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