Cannot play mp4 format on nokia 95 8gb

Hello.
I am haveing serious problems when I try to copy to phone a mp4 movie file,all I get is an error message saying "problems with movie and con only play music" sounds play OK but no image.
Im converting AVIs to MP4 and this works on all other apps including WMV.Although some times it will work but extreamly random and not what I expected.
Any help on this topic would be greatly appreciated.
Pete

OK thanks for that but A) Im using Softs sooft ware.normally I dont get probleems.I also use AVS Video converter once again few problems here
More info foer you.
Im creating animations at 640x480 .saving as lossless avi,post working as avi lossless in Particle Illusion, saving as avi lossless and then to After effects also saving as avi lossless.
From here I go to soft and select mp4--mp4 and the appropriate sound codec.Now 20 of these upload well to my phone its the others that cause the problem.
These avi are require to be of the best possible quality as they will be put on sale. there fore the 320x 280 is insufficient for my needs.I have 20 quality mp4 on my phone at present and they work fine ,and work fine on collegues phone by Blue tooth transfer.So Imstill mistified.
Suggestion :maybe 3gp would give me the resolution and quality required,I ve uploaded 7 to my phone sucessfully since my first post today but the resolution is way to small.???
Pete---sorry to drop this one on you.----I am also looking at oxelonmedia video converter which boasts that it will make the appropriate MP4 or 3GP any thoughts??--they suggested this also Nokia Multimedia Player with 3GP
3GP file to AVI file? http://www.gromkov.com/faq/faq2004-0067.html--for 3gp also avise on MP4

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