Cannot Play or Import CD's...I'm so fed up, please help

Here's my dilemma. I cannot get iTunes to play or import CD's via an external drive (my internal laptop drive is broken). This is the second drive that I have purchased (prior one was a memorex, this one is a Sony Dual layer DVD-RW). When I insert the CD, the metadata regarding the album name and track names appear. But when I try to play the song it will just skip through it like the song was 0 seconds long and it will import the song (all the metadata) but there will be no song and it will take up no memory space. What the heck am I doing wrong?
Please note that when I play the cd via windows media player or nero suite it works like a charm. I'm so fed up with this now that I have wasted money on two external drives and sitll no dice. Please help.

To me, it sounds like the drive is simply having problems reading the disc - that is, it can load the table information, but eventually lose the audio stream (in whatever application you are streaming into... iTunes, Media pLayer, etc...).
Try another audio disc that does not have scratches. Try the discs that don't work in another computer.
Some drives read CDs better than others.
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.

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