Cannot play purchased movies or music videos on ATV3 via AirPlay

Music, photos, and mirroring work fine.  When I try to play purchased movies and music videos from iTunes, I get "Operation could not be completed -3".  Everything is updated to the latest iOS.  The router is a Belkin N450DB wireless on factory settings.  This location also does not have internet, just the home wi-fi network.  I have even plugged the ATV into the router via ethernet and still no video.  I have tried and gotten the same results with iPhone 4s, iPad 3, PC laptop with iTunes with same Apple ID as ATV. 
If it makes a difference, I setup, updated, and added my Apple ID to the ATV from a different location with internet, but moved it after I thought it had been set up.  Thanks in advance for any tips, I am clueless!!

Hi there Upchucknit,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/ts4215
-Griff W. 

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