Cannot play rental on my Apple TV, says I need to authorise, which it is.

cannot play a movie rental on my AppleTV, says I need to aurthorise my computer which it already is, have been playing rentals for the last 2 years. I have de-aurthorised and then aurthorised but no luck. Have the latest updates as well. Anyone have any ideas.

There is no storage in the Apple TV so you need to load content each time you view. However it only needs to load a small portion before it starts. If you do want to store it you can access your purchase in iTunes and stream via home-sharing.

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I cannot play rental movie on Apple TV.

I tried to get a rental movie on Apple TV but I cannot watch it. I let the movie to finish downloading in order to watch later but it's never worked. It always showed "ready to play in 4 hours", even though, it was downloaded over 50% of the movie already. It's been several times until I really gave up. Finally, I cannot watch it and they deducted money from my credit card for this movie.
Never again rental movie on Apple TV!!!

Noonalways,
Most likely youi have a slow internet connection or have limits on your usage.
Apple TV calculates the time nneded to finish the doanload so you can comfortably watch the whole move without waiting for the rest of the download half way down the plot.
I understand the frustration but it is not Apple TV you have the real problem with.
If you go wor HD quality you can try to download standard and see if this goes faster.
TZ

HT202157 Why does my apple TV say it needs hdcp compatibility. It never said that before. Now my apple tv is not working.

Why does my apple TV say it needs hdcp compatibility. It never said that before. Now my apple tv is not working.

Hello Rickpoulette,
The following article provides further information and could very well help get your Apple TV and your television cooperating again.
If HDCP authentication does not succeed, you may see one of the following symptoms:
A message may appear on your television stating "This content requires HDCP for playback. HDCP isn't supported by your HDMI connection."
You may see periodic bands of static, or full screen static, flashing across your TV screen.
If you are experiencing either of the symptoms above, try playing the same content again for at least another 10 seconds. If the issue persists, try the following steps until the issue is resolved:
Connect your Apple TV (2nd generation) directly to your HDTV using an HDMI cable.
Set your Apple TV and HDTV to off or sleep mode
From the Apple TV interface, select: Settings -> Sleep Now.
Turn off your TV and wait for about 10 seconds.
Turn your TV back on.
Press the Select button on your Apple TV remote to wake your Apple TV.
Some HDTVs may need a firmware update. Consult your TV manufacturer's user manual or online support pages for additional information about how to update your TV's firmware.
If available, try using a different HDMI to HDMI cable, such as an Apple HDMI to HDMI cable, directly between your Apple TV (2nd generation) and 720p HDCP-compatible HDTV.
Apple TV (2nd generation): About Apple TV and HDCP
http://support.apple.com/kb/HT4428
Cheers,
Allen

I have been editing a document on my MacBook Pro and iPad, which has the newer versions of Pages. Now, I cannot open on My MacBook. It says I need a newer version of OS. However, I'm not showing a newer version being availabe!!! Can anyone help???

I have been editing a document on my MacBook Pro and iPad, which has the newer versions of Pages. Now, I cannot open on My MacBook. It says I need a newer version of OS. However, I'm not showing a newer version being availabe!!! Can anyone help???

That is Pages for iPad v2.0, which Pages '09 v4.3 can't read.
You need to either stick with the older version of Pages on the iPad or get Pages 5 for the Mac which is only available if you are running OSX 10.9 Mavericks.
Unfortunately that is not the end of your woes because Apple has made iCloud convert the files to Pages 5 now, and Pages 5 has over 90 features deleted on top of doing a shocking job of converting older Pages files.
Peter

How does one update Flash? I currently cannot watch videos on You Tube, it says I need to upgrade, I have no problem doing this on a PC.

How does one update Flash? I currently cannot watch videos on You Tube, it says I need to upgrade, I have no problem doing this on a PC.

If you're not using chrome you can just go to adobe's website (http://get.adobe.com/flashplayer/) and download the newest flash player. You run the .dmg and then open the application, which updates flash. With the latest version of flash there should be a preference pane within system preferences to allow you to change settings and check for updates.

HT3964 I am getting the error message "No AirPort card installed" Restarting my iMac desktop does not solve this (Apple help says I need to reset the SMC this way, but nothing changes. Can somebody advise, please?

I am getting the error message "No AirPort card installed" Restarting my iMac desktop does not solve this (Apple help says I need to reset the SMC this way, but nothing changes). Can somebody advise, please?

Thanks for the flag J.K. - they contaced me and solved my problem. On this account (which I created just to ask this question), I log in with my email rather than my user name (mtalldud). On the account that I was having trouble with, they told me to use my user ID instead of my email to log in and it worked. This is a bit confusing and seems a bit inconsistent but at least I don't need this temporary account any more to get into this community and find answers!

I bought my macbook pro in march 2007. I am currently running osx 10.6.8, but want to upgrade to lion or mtn lion. Apple website says i need a mid 2007 or later macbook pro, how do I tell if my Macbook pro will support this upgrade?

I bought my macbook pro in march 2007. I am currently running osx 10.6.8, but want to upgrade to lion or mtn lion. Apple website says i need a mid 2007 or later macbook pro, how do I tell if my Macbook pro will support this upgrade?

The Mid-2007 model didn't come out until June 2007, so you must have bought an earlier model. It won't run Mountain Lion (OS X 10.8.x), but it might run Lion (10.7.x) if you can get hold of a copy, depending on which earlier model it is.
Lion requires at least a Intel Core 2 Duo processor. The first MacBook Pros came out in January 2006, but they had "Core Duo" processors (no "2"). The Core 2 Duo MacBook Pros came out in October 2006. You could have bought either in March 2007.

How do i play skylanders on my i pad 3 like on the tv advert it says i need adobe flash which it doesn't support?

How do i play skylanders like on the advert on my i pad 3.It says i need adobe flash which it doesnt support. It shows you on the the advert putting the skylander on to the i pad and it all coming to life. Anyone know?

I too am trying to use the Wii portal of power with the iPad. No luck. I just found this on the app store:
Bring the Skylanders to life in two ways:
• Connect the new Bluetooth Portal of Power (optional accessory) to your device and bring your collection to life instantly. Swap them out during battle to win tough battles and leverage their unique powers.
Guess they want more of our money. Not finding it anywhere to buy though

TS1389 Needing help, I purchased some apps, and music, using my computer iTunes, and now I am having problems installing, it says that I computer is not authorised, but I've authorised it many times, a window keeps popping up saying I need to authorise. P

Needing help authorizing my computer to install my purchases, I tried the >store,> authorise this computer.
When I try to install a window pops up saying I need to authorise it

Hello dizzy bizzy,
Thank you for providing the details of the issue you are experiencing with purchases from the iTunes Store. I recommend following the steps in the following article:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thank you for using Apple Support Communities.
Best,
Sheila M.

I want to sync some apps but itunes says i need to authorise my computer, how do i do this?

i want to sync some apps but itunes says i need to authorise my computer, how do i do this?

Try:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
Also, are you sure you authorized the right account? Could some media be purchased with another account?

HT5517 i have apple tv and i could play my dvd on my macbook pro but now i cannot i get a black and white box i have vlc which apple store put on for me but thats no good because the film keeps jumping. i am wondering why i cannot play from dvd to apple t

i have had apple tv since last april and i could play films from dvd player from mac book but for some reason this has stopped working from dvd player when i put the dvd player on apple tv i get a black and white screen i can hear the film but i cannot see it, i went to my local store and they but vlc on for me but its terrible the film always jumps every time.
Can anyone now the reason this has happen as i watch film offern but its driving me crazy why i cannot play from macbook pro to dvd player. i have been told it was a sercuity problem with the films so do i use itunes every time i need to watch a film if so then apple tv is a waste of money thanks please help

This is supposed to happen, licensing issue mean that Apple can't AirPlay protected content to other devices. You might try VLC instead of Apples built in DVD player.

I tried to play a song. But it says I need to authorize my computer with a very old apple id I dont use anymore and I cant play the song. How do I fix this?

I am trying to play a song I bought and it is saying I need to authorize my computer to use it with a very old id that I no longer use for apple. How do I get all my music back?

You need to authorize the computer with that specific Apple ID. If that account's inaccessible, delete the song and then purchase it from your current Apple ID, or click here and ask the iTunes Store staff for assistance.
(110985)

Cannot play purchased movie on Apple TV

Having issues watching one particular show that I purchased recently on Apple TV 3rd generation. I have watched it a number of times, but then a week ago i keep getting this message whenever I try to play it, "iTunes currently unavailable please try again later". All other purchases work fine and I'm able to connect and watch them fine. However, whenever I choose to watch that particular show it gives me that message. I've tried updating to latest version and resetting everything. Not sure what's going on. Suggestions?

Sounds like an Apple server issue to me.
Query it with iTunes store support via:
https://expresslane.apple.com
Explain you cannot play items you've prurchased.
Also send feedback to:
http://www.apple.com/feedback/appletv.html
A thread below mentions someone having similar issues, and that if they searched for the item again it would let them play via the search menu.
AC

Safari cannot play a movie from Apple's site

Hi All,
I was actually quite a bit surpriesed that Safari cannot play a movie from the Apple's web-site itself...! It is nothing special - just the 4S TV add with Santa Clause. The same link is working fine with Chrome.
Any ideas? I guess it is some sort of Preferences settings?
Merry Christmas!
Bojidar

Might be a Safari extension preventing the video from loading.
Go to your Safari menu bar click Safari > Preferences then select the Extensions tab.
If youi have any installed, turn that off, quit then relaunch Safari to test.

Downloaded Prometheus, won't play on Apple TV, says computer needs authorization, but it is authorized. Plays on the iMac though.

Have tried all the support ideas no results.

I just posted on the same issue.
The error msg is bogus. In my case, the problem is that the AppleTV (2nd gen) cannot play the 720p HD version.
iTunes actually downlads both HD and SD versions. I deleted the the entry from my iTunes libary listing, but kept the file by NOT moving to trash. I then added just the SD version. It plays correctly.
But I paid for HD to view on my TV, so I am not totally happy about this. HD is of no interest on my smaller computer screens...
This looks like the HD version is not encoded correctly.

Cannot play rental on my Apple TV, says I need to authorise, which it is.

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