Cannot play song from Laptop (MacPro)
I am trying to play a song on my laptop (MacPro) that I downloaded on my iPhone (that I now have on my laptop). I get a message saying that my computer is not authorized but when I go to authorize, I see that this computer is already authorized but the song still will not play. ??
This error message indicates that your music folder has been moved or deleted for whatever reasons.
Try to locate your "iTunes Music" folder - Does it contain (subfolders) audio-tracks?
If you are able to locate this folder make sure to point iTunes Preferences Advanced to this exact location.
Similar Messages
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Cannot play songs from my i pod
My friend has gifted me an ipod suffle. I have installed all the necessary softwares and itunes. it even updates songs and play it from my computer but I CANNOT PLAY IT FROM MY IPOD. There is a green light but not other green lights in the play and pause button. Is the something i am not doing or there is something wrong with my ipod please help.
AMD 2800+ Windows XP ProThe only way you can do what you want is to go to iPod preferences and change from automatic update to manual.
Good luck! -
Cannot play songs from iphone or ipad
I'm sorry if this is a repeated question. But suddenly about 95% of my songs on iphone 3gs have turned into grey color and it cannot be played, either from iphone itself or from itunes in laptop under iphone device. It also happened to my ipad. All albums are transferred but they appear to be grey. 5% of the songs are still black and can be played alright. I'm so frustrated!! I did try everything. Please..if anybody can help me. Thank you...
I'm not sure if this has anything to do with itunes 10 that I just downloaded or notIt's that way because that's the way Apple designed it.
I just merely wish to listen to them using itunes and my pc headphones while it charges the unit.
You can still connect headphones to the iPhone and listen while your PC changes the iPhone. Until Apple changes things, that's it.
You can submit feedback to Apple: http://www.apple.com/feedback/iphone.html. -
Cannot play song from purchased album
I purchased 2 albums from the iTunes music store - 1) Spin Doctors "If the river was whisky" and 2) Steely Dan " A Decade of Steely Dan". When originally downloaded, all played fine on all devices (via iTunes Match) Iphone, ipad, Macbook Air. But now I am unable to play one song from each album. Specifically,
"If the River was whisky" and "FM". When trying to play the song, I am prompted to enter my Apple ID to authorize the computer, which of course it is already authorized as the other songs from the same albums play. I have de-authorized all computers and just authorized one but still cannot play. Note that the file type of the problems tracks is "ACC audio file" not "purchased ACC audio file"
Help anyone?Delete and redownload it if doing so is free in your country.
(90822) -
Cannot play song from multiple accounts
Ok, so after updating my iPhone to iOS7, I cannot play all of the music I've bought because I use more than one account (3 to be precise). I wanted to know if there was any way that I could have all of my music playable on my phone. The songs show up as there but when I try to play them it just skips over them and then displays a red box with a square inside of it.
It's that way because that's the way Apple designed it.
I just merely wish to listen to them using itunes and my pc headphones while it charges the unit.
You can still connect headphones to the iPhone and listen while your PC changes the iPhone. Until Apple changes things, that's it.
You can submit feedback to Apple: http://www.apple.com/feedback/iphone.html. -
Cannot play songs from old Apple ID
I had initially registered my iTunes with one email address and purchased a bunch of music. I have since changed email addresses... but certain songs require me me to login with my old email address. I used the same password with both accounts... but I still can't play the song.
This page had some advice:
If the correct email address is listed on your My Info page, simply add a space after your street address to update your My Info account with your new email address.
http://www.apple.com/support/itunes/musicstore/email/ -
Cannot play songs/videos I purchased in iTunes store
All of a sudden I cannot play songs from the iTunes Store anymore. I buy it, download it, it appears in the list but it won´t play. Trying to convert to AAC gives me error code -208.
I have 4 out of five computers activated.
When I click on a song, it´s title and duration appears on top of the iTunes window but nothing happens then. When I buy a song on my other Mac and move it to my first one it plays with QuickTime. Once imported to iTunes it does not play anymore.
I reinstalled iTunes again - no difference.
All the movies I had within iTunes before and which are still in the folder iTunesMusic/Movies don´t play anymore. They just do nothing. I cannot re-import them into iTunes. Open with iTunes just shows no reaction at all.
Same with some of the songs that played perfectly well before.
Movies create a error message about an invalid public atom and do not play with e.g. Quick Time.
Any idea?
Message was edited by: wobo63Found this in another thread
These are the instructions I received. The movies downloaded immediately.
+You will need to follow these steps to resolve the issue.+
+- Sign out of iTunes by going to the top menu bar then going to Store and clicking on Sign Out+
+- Quit iTunes+
+- Follow the instructions in the "Remove the SC Info folder" section of this article: +
+http://support.apple.com/kb/TS1389
+- After removing the SC Info folder, reopen iTunes.+
+- Sign into iTunes by going to the top menu bar then going to Store and clicking on Sign In+
+- Now go to Store again on the top menu bar and go to Authorize Computer.+
+- Choose Check for available downloads from the Store menu.+ -
I cannot play music from my libray on either my external drive or my laptop. I keep getting the same message - "___ song (all of them) could not be used because the original file could not be found. Would you like to locate it?" I have changed the path several times under preferences and it still won't recognize any songs from either my laptop hard drive or my external drive. I can't play any music at all.
I think I've fixed this on my machine. If you look in the ITunes folder there is a subfolder called Previous iTunes Libraries. In my case for some reason this contained the one which had always worked and a new one was in the main folder. I closed iTunes, deleted the new one, and moved the old one back to the main folder, then opened iTunes. It then rebuilt the library and it plays correctly. Hope it works for you.
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I cannot play music from my itunes library. I keep getting an itunes message that says, “The song could not be used because the original file could not be found.” Is there a fix for this? Has this happened to anyone else? Is there a fix for this? Thank you.
Hello Turintest2,
I am having a similar problem. I have over 4000 songs giving me this error. I certainily don't want to go in one by one and find them. I know you wrote a script for Windows but I am a Mac user. Is there a fix for me? Here is the info on where the song is currently (used by doing the get info)
Here's a shot of my preferences:
Just FYI, I know that apparently iTunes is looking for this music in the trash. However, if I go here:
Then I find the music there as well. (Which is where it is in my preferences.)
Please help! I don't want to have to go through over 4000 songs and update them one by one. -
Cannot play songs purchased from itunes
I cannot play songs purchased from our itunes account but we can play all other songs. the songs show up on the ipod but when you click to play, the song never starts and it just goes back to the main menu.
ipod with scroll wheel Windows XP ProYes to resetting and yes to new SW. I just used the new updater to load the latest version. We had the same problem with the old version.
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Cannot play songs, the following comes up - Itunes has detected a problem with your audio configuration.
Audio/Video playback may not operate properly.
Cheers
Wade LawrenceHello Wade,
This is typically indicative of an issue with the installation of QuickTime on your computer. The following article provides steps for reinstalling QuickTime to resolve the issue.
"iTunes cannot run because it has detected a problem with your audio configuration"
Resolution
QuickTime may need to be reinstalled. Follow the steps below to uninstall QuickTime and then download and install QuickTime using the QuickTime standalone Installer.
On the Start menu, click Control Panel.
Follow the steps appropriate for your Windows operating system below.
Windows XP and Windows 2000: Open the Add or Remove Programs control panel and selectQuickTime in the list of currently installed programs.
Windows Vista and Windows 7: Click Uninstall a program (or if using Windows Vista's Classic View of the Control Panel, click Programs and Features) and select QuickTime in the list of currently installed programs.
Click the Remove button (or Uninstall for Windows Vista and Windows 7) and follow the prompts to remove QuickTime from your computer.
Download QuickTime. Note: There are two options for downloading QuickTime, be sure to select the option that does not include iTunes.
During the download:
If you choose to run the installer, proceed to the next step.
If you choose to save the download, double click the QuickTimeInstaller file, then proceed to next step.
Follow the on-screen instructions to install QuickTime.
Reopen iTunes.
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/TS1371
Cheers,
Allen -
Cannot drag songs from my music library to new playlist, nor re-arrange old playlists
OK. I have read a lot of old posts (2008-09) with the same problem with older versions, but I have a new iMac running 10.6 and iTunes 10.5.2 and I cannot drag songs from my library to a new playlist I've created. And now I cannot change the play order within a playlist. I have contacted Apple and they couldn't help me either. I even talked to a supervisor. He was stumpped. It looks like a bug has infected the system. I have an older iMac and iTunes on the same network, but it doesn't have the same prioblem. I believe if it works, don't update.
I have tried all the tricks I could find to work around this and no change.
This is so frustrating that a simple, but blessed manuver that I have loved is now broke.
Help!"ok and how exactly do i do that? "
Type "move itunes library" into the google search bar.
Did you fail to maintain a backup? That is not good.
You can transfer itunes purchases from your iphon: File>Transfer Purchases -
Walkman app, on Experia SP "Cannot play song"
Does anyone know why the Walkman app LISTS all of my songs but only plays certain ones. For many it comes up with a message simply saying "Cannot play song"? This is driving me nuts!
Hi,
Thanks for this. I sussed it out already. The problem seems to be simply that the non-playing songs are in "WMA" (Windows Media Audio) format. I just copied them all from my PC to the SD card. I reckon what I need to do is just convert them from WMA to MP3/4 probably just using Mediago). Simple but time consuming as there are hundreds! -
I cannot move songs from my library to my iphone
I cannot move songs from my library (CD's that I own) on my laptop to my iphone
They are not moved, they are synced.
What if anything happens when trying to sync content to the device?
Is it actually selected to sync or are you trying to manually manage content on the device? -
Lost the ability to download or play songs from iTunes match service ?
Around 24 hours ago lost the ability to download or play songs from iTunes match service. (iPhone and iPad work) But mac and pc doesn't ? Have downloaded iTunes update and have tryed restaring iTunes
Hello, Chris3198.
Thank you for visiting Apple Support Communities.
I see you experiencing issues with iTunes Match on your computers but not on your iOS devices. I would recommend going through the troubleshooting steps in the articles below.
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/ts4054
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jason H.
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