Cannot play song with cloud icon

I have a bunch of songs in my iTunes library that have a cloud with a down arrow next to them. I have seen on this discussion board that these songs are in the cloud and just need to be downloaded to the device (in this case, my Macbook), but when I click on the song/icon, nothing happens. The song won't even play. How do I fix this?

The only way that music that was not directly purchased from iTunes would be in the cloud is via iTunes Match. If you do not have Match, then the only music that would have a cloud next to it would be the purchased music. You indicated:
Jamie Burkes wrote:
there doesn't seem to be any rhyme or reason to which songs are "stuck in the cloud"... some were itunes downloads, some were imported from cds, some were downloads from other music services
If you have music imported from CDs or downloads from other music services showing a cloud next to them, you have iTunes Match....
https://www.apple.com/itunes/itunes-match/
Cheers,
GB

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HT1199 cannot play songs, the following comes up - Itunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly. Can anyone help. Cheers Wade Johnson

Cannot play songs, the following comes up - Itunes has detected a problem with your audio configuration.
Audio/Video playback may not operate properly.
Cheers
Wade Lawrence

Hello Wade,
This is typically indicative of an issue with the installation of QuickTime on your computer. The following article provides steps for reinstalling QuickTime to resolve the issue.
"iTunes cannot run because it has detected a problem with your audio configuration"
Resolution
QuickTime may need to be reinstalled. Follow the steps below to uninstall QuickTime and then download and install QuickTime using the QuickTime standalone Installer.
On the Start menu, click Control Panel.
Follow the steps appropriate for your Windows operating system below.
Windows XP and Windows 2000: Open the Add or Remove Programs control panel and selectQuickTime in the list of currently installed programs.
Windows Vista and Windows 7: Click Uninstall a program (or if using Windows Vista's Classic View of the Control Panel, click Programs and Features) and select QuickTime in the list of currently installed programs.
Click the Remove button (or Uninstall for Windows Vista and Windows 7) and follow the prompts to remove QuickTime from your computer.
Download QuickTime. Note: There are two options for downloading QuickTime, be sure to select the option that does not include iTunes.
During the download:
If you choose to run the installer, proceed to the next step.
If you choose to save the download, double click the QuickTimeInstaller file, then proceed to next step.
Follow the on-screen instructions to install QuickTime.
Reopen iTunes.
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/TS1371
Cheers,
Allen

Songs on ipod touch with cloud icon wont delete

I've never had iTunes Match, but some of my purchased songs show on my iPod Touch with cloud icons. I've deleted them from my iTunes, but can't get them off my Touch. I've tried using smart playlists to filter them out, but I cant seem to get that to work either.

If you do not want iTunes purchases not on the iPod to show in the Music app go to Settings>iTunes and App Store and turn off Show All

App will not download to iPad when purchased from App Store - stuck with Cloud icon

Device : iPad Air 32gb wi-fi model (not cellular data)
OS version : 7.1.1 (up to date)
Location : UK
Problem : App will not download to iPad when purchased from App Store - stuck with Cloud icon
Last night I tried to download an app over wi-fi onto my iPad Air, but the app did not install.
I have plenty of space (the app is 24.1mb, I have 3.4gb free space) and there are no restrictions whatsoever on my iPad - no blocks on App store purchases, no age-related restrictions, no country restrictions etc.
Normally from the App Store page you would tap the price (in this case the app was free), enter your iTunes password, and the app would download.
Also a new icon appears on the home screen and a circle shows the progress of the download.
However this did not happen.
Instead I have the Cloud icon (the one that shows when you have bought an app but it is not currently installed on your device) and a message that says "You've already purchased this, so it will be downloaded now at no additional cost".
If I press OK I am then prompted to enter my iTunes password, the Cloud symbol briefly changes to a circle (and I mean for a split-second, like the blink of an eye) and then the Cloud symbol appears again.
The app does not download - in fact it does not even *attempt* to download.
I have tried this >20 times now and it always occurs excatly like this.
After Googling this problem (which seems common) and reading over a dozen threads on this forum plus Apple's own official support pages, this is what I've tried:
I can re-download other apps that I have previously purchased on this iPad, with no problems.
I purchased another app on my iPhone 5 and was then able to download onto my iPad with no problems.
I have reset my iPad >5 times - both by pressing/holding the home/power buttons, and also a full switch off and restart.
I have logged out of my iTunes account on the iPad, and logged back in.
The wi-fi is Virgin Media fibre optic broadband with a verified speed of 20 meg (confirmed by Speedtest) plus an 802.11-n Belkin router and my iPad will happily load web pages, stream videos on YouTube, download other apps etc.
I have reset/rebooted my internet connection
In an attempt to eliminate by broadband connection from the possible causes, I have switched off my router, linked my iPad to the hotspot feature on my iPhone and tried to download the app over cellular data, but still cannot download the app.
I have tried on 2 other wi-fi networks but still cannot download this one app.
My iTunes account has a cerdit balance from an iTunes card, but the app was free anyway
Nothing I try will download the app in question.
The app is iPad only, so I cannot install on my iPhone to try and kick-start the process.
I guess I could install the app on my computer and then sync the iPad, but that's *working around* the problem - it's not *fixing* the problem.
(Since getting the iPad I use almost never use my computer. And anyway what if I did not have a computer? Didn't iOS go "PC-free" with version 5?)
I would like to call Apple but my 90-day telephone support has expired (the iPad is around 6 months old) and I don't want to buy Apple Care for this one problem.
I can't make it to an Apple Store to speak to a Genius.
Bearing in mind the list of things I've already tried, what do I do next?
Thanks in advance for any support.

Hi there.
Thank you very much for your quick reply, it's really appreciated.
No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
I guess I need to fire up my PC and download it / sync my iPad.
Thanks again for your help

Cannot play songs/videos I purchased in iTunes store

All of a sudden I cannot play songs from the iTunes Store anymore. I buy it, download it, it appears in the list but it won´t play. Trying to convert to AAC gives me error code -208.
I have 4 out of five computers activated.
When I click on a song, it´s title and duration appears on top of the iTunes window but nothing happens then. When I buy a song on my other Mac and move it to my first one it plays with QuickTime. Once imported to iTunes it does not play anymore.
I reinstalled iTunes again - no difference.
All the movies I had within iTunes before and which are still in the folder iTunesMusic/Movies don´t play anymore. They just do nothing. I cannot re-import them into iTunes. Open with iTunes just shows no reaction at all.
Same with some of the songs that played perfectly well before.
Movies create a error message about an invalid public atom and do not play with e.g. Quick Time.
Any idea?
Message was edited by: wobo63

Found this in another thread
These are the instructions I received. The movies downloaded immediately.
+You will need to follow these steps to resolve the issue.+
+- Sign out of iTunes by going to the top menu bar then going to Store and clicking on Sign Out+
+- Quit iTunes+
+- Follow the instructions in the "Remove the SC Info folder" section of this article:  +
+http://support.apple.com/kb/TS1389
+- After removing the SC Info folder, reopen iTunes.+
+- Sign into iTunes by going to the top menu bar then going to Store and clicking on Sign In+
+- Now go to Store again on the top menu bar and go to Authorize Computer.+
+- Choose Check for available downloads from the Store menu.+

I cannot play music with my slideshows. I setup the music but it does not play, even with my older slideshows I hear no music.

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This category is for iPod shuffle. Is that the type of iPod you have, because your description of the problem does not sound like it's about a shuffle? If it's not a shuffle, what is the iPod model...?
There is music there and I can play it connected to laptop.
Are you doing the playing using the iPod, or are you playing the music using iTunes on the laptop?
All mucis icons read "No music" and this is not correct
Do these icons with "No music" appear on the laptop's screen, or on the iPod's screen

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Hi,
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TS4124 is there a fee for downloading music with cloud icons

Due to a drive failure, I had to reconstruct my iTunes library from a back up. When I did this, I also upgraded to iTunes 11.0.1 (12) and discovered hundreds of tracks with cloud icons, some I had purchased, some I don't remember ever purchasing. Because ONE album with a cloud was one I'd purchased from iTunes a couple of days prior, I assumed that these were all free-access - that is, I have rights to download.
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Cannot play songs purchased with gift card (on my iPod on)

I just purchased the King Kong soundtrack on iTunes with a gift card I received for Christmas. I downloaded the songs onto my laptop and transferred them to my iPod (video, 60 GB). When I try to play the songs on my iPod, they will just be skipped over to the next track. (I can play them off my iPod when it's attached to my laptop, or my G4 tower at home, which is also Authorized).
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ITunes Match sometimes skips / plays songs with exclamation marks

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Cannot play song with cloud icon

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