Cannot play songs on Itunes from mini

My Itunes recognizes my ipod mini, but all the songs are inaccessible - they are all in light gray and I cannot play any of them or change any of my playlists on my ipod.
yet, in my music library there all there. and accessible what's going on? I've tried restoring my ipod but it didn't work.

That is because you have the iPod set to Automatically Update songs. If you set the iPod to Manually Update, the songs will not be grayed out, and you will be able to move them around, etc.
I hope this helps! Post back if you need more info!

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Cannot play songs in iTunes

I have songs on my iPhone. I hook it up to my work computer and open iTunes. All the songs are grayed out and I cannot play them, even though my work computer is one of my authorized computers. I use my home computer to sync things up. Why can I not simply play music on my phone through iTunes no matter what computer I'm on??

hard drives will always crash, and you should ALWAYS keep a backup. it's surprising how many people still don't know this little fact about computers, and then they do nothing by cry when all of their data is gone.
let this be a lesson from here on out - ALWAYS KEEP A BACKUP OF YOUR DATA. the easiest way is to use an external hard drive.
there are apps that will allow you to get your music off of the iPhone, but they are not supported by apple.
and just because you think it's stupid does not mean it is done to annoy you. it was most likely done as an agreement with the music industry, but since no one here officially works at apple, we don't know the actual reasons.

Why can't I download and play songs on iTunes from iCloud if I purchased Match?

I want to play songs on my desktop from iTunes. However, I can't click on the cloud symbol and download them onto my PC...I just get a "!" out to the left of the song. I have no problem downloading the songs from the cloud and playing them on my iPhone.

A little more background. I've had iTunes Match for well over a year and I didn't have this issue until just recently. Things that have changed recently:
I got a new iPhone (not my choice...company move). I purchased a lot of my old music on the old iPhone. The new iPhone has 8GB storage. The old iPhone had 16GB of storage. I had 13GB on the old phone. A lot of stuff, therefore, didn't transfer to the new phone after backup. However, keep in mind, it's not just the music that I purchased on the old iPhone that is "greyed out" and unavailable, it's music that I have stored on my personal lap top at home, too. Also please keep in mind that some of the music that I purchased on my old iPhone *is* playable/available on my desktop.
I recently renewed iTunes Match.
I don't knowingly have any music stored on the HDD of the computer in question, it is my work computer (i.e. I have never purposely downloaded a song or purchased a song on my work computer). The big question here is *why* can I download music from the cloud and play it on my new iPhone but can't download the very same song and play it on my work computer via iTunes? There are cloud symbols beside the songs on both devices...when I click on the cloud symbol on my iPhone, it downloads it or streams it if I click play...can't do either on iTunes on my desktop for the same exact song.

Help, I cannot play songs in itunes since I upgraded to itunes 9

I updated my itunes two months ago and since then, I have played my songs in itunes. The bar is not moving at all. The videos are playing but without sounds. I tried playing the songs in Windows media player and it does not play either. But the songs play in the real player. What should I do? Even the songs I bought recently from itunes are not playing.. Please help me. I miss listening to my songs..

I'm having the same trouble and could use some help. No sound, but it is playing. How can I fix this to playback on iTunes 9? My Windows Media plays okay.

Cannot play song on Itunes

I cannot play certain songs on Itunes that have an ! next to them as it says it cant find original file??? But they still play on my Ipod. Can ayone help?

i have the same problem, and i notice that it happens everytime i update itunes. is itunes doing this so i have to re-purchase songs again? coz i don't use the itunes store to purchase songs!!

TS3159 cannot play songs on itunes

songs on itunes have a "!" next to them saying the original file cannot be found

Hi Peetintexas,
When tracks in iTunes display a it means the file cannot be located; it may have been moved or deleted. For this issue, we will need to refer to the following article:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

Cannot play songs in iTunes and others

Back story: somehow deleted my entire storage drive (I have 2 drives on my system). Luckily I downloaded everything to my external drive the day before. After getting everything back over to my storage drive and adding the folder to iTunes, I get the exclamation point. So I locate the song and iTunes will not play it at all. This is random, sometimes 1 song will locate just fine, and the next song not at all. Not all songs on an album are affected. Deleting the exclamation song does no good, because the drag and drop feature does not work. I even tried adding the file through the edit menu, no go.
Am I missing something?
Also, iTunes is adding folders to my storage drive, even though the song is already in a different folder (I like them by album name, esp ones that are compilations/soundtracks). So iTunes is adding the folders with the performers name.
And, even though I only have 1 copy of the song in my music folder, iTunes is showing up to 4 copies. What is all that about?
Anyone have solutions?
Am running Windows 7 and iTunes 12.
Thanks!

Hi mdtempleton,
This article includes the most relevant troubleshooting steps for the songs that are appearing grey in iTunes:
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/ts4054
Take care,
- Ari

Cannot play songs on iTunes

I had to reinstall Windows on my computer, after that was done I redownloaded iTunes and then connected my iPod. The songs show up on iTunes and I can edit them etc, but if I try to play them it states files cannot be located. How do I get the files back on my computer?

I'm not very good with computers, so please give me the computer's for dummies answer LOL

Cannot Play Songs Downloaded iTunes songs

I have three songs from different albums, all the first song on the album, which were bought from iTunes unable to play in iTunes or transferred to my iPod. I get a message that says there is problem with the format. All the rest of the songs on the album play without trouble, and all three songs used to be able to be played and transferred. I'm working on a Mac iBook G4, with the all the updates.

Try posting in the iTunes for Mac forum. You'll be more likely to get help there than you will here in the iTunes for Windows forum.
Good luck.

Cannot play songs within iTunes

When I double-click a song (in the iTunes library), the sound icon appears, album cover (if applicable) appears, and song title and info appear in the tan box at the top of the screen. However, music does not play, and the marker does not move.
i.e.
| This is the song that ... |
| Charlie Horse/Lambchop |
|0:00 *================ -1:48|
(This being the box)
The volume is turned up and I am using speakers. Headphones (pulgged into the computer) do not work, either. However, the songs play on the iPod. What can I do to listen to them on the computer? It has worked before!!!

I had no problem within iTunes, but could not play or import CDs. The only solution I've found is to reinstall an older version...read the thread at:
http://discussions.apple.com/thread.jspa?threadID=1252092&tstart=0

Cannot play songs in iTunes Match

Some of the songs in my iTunes Match Library show up on my computer (MacBook Pro running latest OS) as greyed out and they do not play - although they are already in my library and they play on my other devices (so I know they're good). I can see info (but not lyrics or artwork). I did notice that these seem to have no sampling rate (compared to the songs that function normally).

Hi mdtempleton,
This article includes the most relevant troubleshooting steps for the songs that are appearing grey in iTunes:
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/ts4054
Take care,
- Ari

Cannot play song in iTunes – told I'm not authorized but I am

I'm on a Late 2008 Aluminum Unibody Macbook
Using iTunes 12.1.0.50
When I try to play a certain song, which I happen to have purchased on an old iPhone, or a certain album that I got through Family Sharing with my husband, I am prompted to authorize the device:
I enter my details and then I get this:
But no luck, the songs won't play. I get the first prompt again:
Note that this only happens with two songs purchased on my old iPhone (by Jamie Woon), but not any others, and one album (Yellow House by Grizzly Bear) obtained through Family Sharing.
Please help

Delete and redownload them if doing so is free in your country.
(124650)

Cannot play songs purchased from itunes

I cannot play songs purchased from our itunes account but we can play all other songs. the songs show up on the ipod but when you click to play, the song never starts and it just goes back to the main menu.
ipod with scroll wheel Windows XP Pro

Yes to resetting and yes to new SW. I just used the new updater to load the latest version. We had the same problem with the old version.

Cannot play songs/videos I purchased in iTunes store

All of a sudden I cannot play songs from the iTunes Store anymore. I buy it, download it, it appears in the list but it won´t play. Trying to convert to AAC gives me error code -208.
I have 4 out of five computers activated.
When I click on a song, it´s title and duration appears on top of the iTunes window but nothing happens then. When I buy a song on my other Mac and move it to my first one it plays with QuickTime. Once imported to iTunes it does not play anymore.
I reinstalled iTunes again - no difference.
All the movies I had within iTunes before and which are still in the folder iTunesMusic/Movies don´t play anymore. They just do nothing. I cannot re-import them into iTunes. Open with iTunes just shows no reaction at all.
Same with some of the songs that played perfectly well before.
Movies create a error message about an invalid public atom and do not play with e.g. Quick Time.
Any idea?
Message was edited by: wobo63

Found this in another thread
These are the instructions I received. The movies downloaded immediately.
+You will need to follow these steps to resolve the issue.+
+- Sign out of iTunes by going to the top menu bar then going to Store and clicking on Sign Out+
+- Quit iTunes+
+- Follow the instructions in the "Remove the SC Info folder" section of this article:  +
+http://support.apple.com/kb/TS1389
+- After removing the SC Info folder, reopen iTunes.+
+- Sign into iTunes by going to the top menu bar then going to Store and clicking on Sign In+
+- Now go to Store again on the top menu bar and go to Authorize Computer.+
+- Choose Check for available downloads from the Store menu.+

I was playing songs on Itunes while charging then my iphone 3 suddenly turned off. I pressed sleep and wake botton for 10 mins but no logo appeared.What happened?

I was playing songs on Itunes while charging my iphone 3 then suddenly turned off. I pressed sleep and wake botton for 10 mins but no logo appeared.What happened?

Sorry, but if you see the "connect to iTunes" screen on your phone, the only option is to restore, backing up the phone is not possible at this point, even importing the photos might not work anymore.
Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support

Cannot play songs on Itunes from mini

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