Cannot preview attachments using Office Web App Server 2013 ( Preview )

Question

Got a lab environment to test Office Web App Server integration with Exchange 2013
i have followed the instructions given here
http://technet.microsoft.com/en-US/jj219455
http://technet.microsoft.com/library/2591b1be-92c4-4192-9f5e-e4e6b319170a
After all required configuration , i am still unable to preview the office documents from OWA
Receiving the following messages by clicking on the Preview link next to the attachment:
Word Document : "Sorry, there was a problem and we can't open this document. If this happens again, try opening the document in Microsoft Word."
Excel Document: "We couldn't find the file you wanted. It's possible the file was renamed, moved or deleted"
PowerPoint: "Sorry, we ran into a problem. Please try again"
As suggested i even see the Application Log the 140 and 142 Event IDs for MSExchange OWA
Already configured to enable the rendering of attachments through OWAS both on public and private computers:
This is what I can see in the ULS log on the Web App Server
WAC Server HttpModule: Beginning request at target [/p/PowerPointFrame.aspx?PowerPointView=SlideShowView&ui=en-US&rs=en-US&WOPISrc=https%3a%2f%2f<Server>%3a443%2fowa%2fuser02%2540<Domain>%2fwopi%2ffiles%2f%40%2fowaatt%3fowaatt%3dLFMtMS01LTIxLTIwODU5NzU2NjItMTE4ODQ1NzE5Ny04MDY2Njg5MC0xMTI5VUtGxj%252bT0AgBAQEAQE1jdE5tSElqZjBHWWtXUTFtZi8yQ3htSGZxS3Izb1gwZGVFWVhjdklhbGwwc3F0dnJiQjBzZ0d2eXBDVCtaeEU%253d&]
in session [b373a48e-9fca-445b-a7b2-2966f11b18de]
b373a48e-9fca-445b-a7b2-2966f11b18de
UserSessionId=b373a48e-9fca-445b-a7b2-2966f11b18de
b373a48e-9fca-445b-a7b2-2966f11b18de
WOPI CheckFileInfo: Start [url:https://<Server>:443/owa/user02%40<Domain>/wopi/files/@/owaatt?owaatt=LFMtMS01LTIxLTIwODU5NzU2NjItMTE4ODQ1NzE5Ny04MDY2Njg5MC0xMTI5VUtGxj%2bT0AgBAQEAQE1jdE5tSElqZjBHWWtXUTFtZi8yQ3htSGZxS3Izb1gwZGVFWVhjdklhbGwwc3F0dnJiQjBzZ0d2eXBDVCtaeEU%3d]
b373a48e-9fca-445b-a7b2-2966f11b18de
URL generated for WOPI CheckFile Request: https://<Server>:443/owa/user02%40<Domain>/wopi/files/@/owaatt?owaatt=LFMtMS01LTIxLTIwODU5NzU2NjItMTE4ODQ1NzE5Ny04MDY2Njg5MC0xMTI5VUtGxj%2bT0AgBAQEAQE1jdE5tSElqZjBHWWtXUTFtZi8yQ3htSGZxS3Izb1gwZGVFWVhjdklhbGwwc3F0dnJiQjBzZ0d2eXBDVCtaeEU%3d&access_token=REDACTED_1086&access_token_ttl=0
b373a48e-9fca-445b-a7b2-2966f11b18de
WOPI Proof Data: AccessToken Hash '669582051' [1086 bytes], URL 'HTTPS://<Server>/OWA/USER02%40<Domain>/WOPI/FILES/@/OWAATT?OWAATT=LFMTMS01LTIXLTIWODU5NZU2NJITMTE4ODQ1NZE5NY04MDY2NJG5MC0XMTI5VUTGXJ%2BT0AGBAQEAQE1JDE5TSELQZJBHWWTXUTFTZI8YQ3HTSGZXS3IZB1GWZGVFWVHJDKLHBGWWC3F0DNJIQJBZZ0D2EXBDVCTAEEU%3D&ACCESS_TOKEN=REDACTED_1086&ACCESS_TOKEN_TTL=0'
[1354 bytes], TimeStamp '635169449614353585' [8 bytes]
b373a48e-9fca-445b-a7b2-2966f11b18de
WOPI Proof: Using Current private key (to sign) that matches Current public key  BgIAAACkAABSU0ExAAgAAAEAAQDhPcfARgzhUlTFzo1jhCPHeoylNWp6pBbq6QM6CVQkbFyp4/I+mDzK4JA+AA3BFWLtpQEB7zIEbdjzhdsuYWYAJWBfvfX/3m2E3WRNhcPV8I2rA2T6qWj5Fb6eMNnoz4n2/1sqUXfyIA8mADXUebe9JNyJ+icPluUX+vTNm4m2IWbEgWmJNkgi9OUAq2hmd2lJifbJW8jNr1qzqBCE3ITFwr0L2svMrxfe5nKXVHbZa0EBYxMwHoc3ZkE0dZ0NPle9pq3MObg2+D5RN/w/B0axTJD7G/fQDpZbdsfvKA8mlyCn/vbNpooq5LgvGowTAWmG/tr1kWetfjePAbjBkIK5
b373a48e-9fca-445b-a7b2-2966f11b18de
WOPI Proof - Successfully signed the data with the Current private key [4 ms]
b373a48e-9fca-445b-a7b2-2966f11b18de
WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
b373a48e-9fca-445b-a7b2-2966f11b18de
Cannot create WOPI Proof Token - could not find valid Old proof key data
b373a48e-9fca-445b-a7b2-2966f11b18de
HttpRequestAsync (WOPICheckFile,WACSERVER) Starting [mode: GET, url: https://<Server>:443/owa/user02%40<Domain>/wopi/files/@/owaatt?owaatt=LFMtMS01LTIxLTIwODU5NzU2NjItMTE4ODQ1NzE5Ny04MDY2Njg5MC0xMTI5VUtGxj%2bT0AgBAQEAQE1jdE5tSElqZjBHWWtXUTFtZi8yQ3htSGZxS3Izb1gwZGVFWVhjdklhbGwwc3F0dnJiQjBzZ0d2eXBDVCtaeEU%3d&access_token=REDACTED_1086&access_token_ttl=0]
b373a48e-9fca-445b-a7b2-2966f11b18de
HttpRequestAsync (WOPICheckFile,WACSERVER) End Called
b373a48e-9fca-445b-a7b2-2966f11b18de
HttpRequestAsync::GetResponseCallback - ContentLength:9327
b373a48e-9fca-445b-a7b2-2966f11b18de
HttpRequestAsync::FProcessReadReturn - cbRead:9327
b373a48e-9fca-445b-a7b2-2966f11b18de
HttpRequestAsync::FProcessReadReturn - cbRead:0
b373a48e-9fca-445b-a7b2-2966f11b18de
HttpRequestAsync (WOPICheckFile,WACSERVER) Setting Completion [Time in ms: 3, Bytes Read: 9327 ContentLength: 9327]
b373a48e-9fca-445b-a7b2-2966f11b18de
HttpRequestAsync (WOPICheckFile,WACSERVER) SetCompletion Track start | setting trackers | WebRequest.Create() | Create() returned | setting request headers | setting user agent | setting keep alive | setting timeout callback | Start calling StartResponseProcessing
| StartResponseProcessing._req.BeginGetResponse() | BeginGetResponse() returned | StartResponseProcessing RETURNS | Start RETURNS | End.AsyncWaitHandle.WaitOne() | GetResponseCallback isSync:False | _req.EndGetResponse() | EndGetResponse() returned | RecordResponse
OK | _response.GetResponseStream() | _response.GetResponseStream() RETURNED | DoReadLoopFinished | _getStream.BeginRead() | ReadCallback.sync returning | BeginRead() -> sync:True | DoReadLoopFinished.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead()
| EndR... b373a48e-9fca-445b-a7b2-2966f11b18de
...ead() -> 9327 | FProcessReadReturn._responseStream.Write() | FProcessReadReturn RETURNS True | FProcessReadReturn() ->  true | _getStream.BeginRead() | ReadCallback.sync returning | BeginRead() -> sync:True | DoReadLoopFinished.FProcessReadReturn()
| FProcessReadReturn._getStream.EndRead() | EndRead() -> 0 | FProcessReadReturn._responseStream.Write() | FProcessReadReturn RETURNS False | FProcessReadReturn() -> false | DoReadLoopFinished RETURNS true | GetResponseCallback DoReadLoopFinished ->
TRUE | SetCompletion False | b373a48e-9fca-445b-a7b2-2966f11b18de
WOPI Http Request Completed [host machine name:, version:, host correlation:]
b373a48e-9fca-445b-a7b2-2966f11b18de
WOPI: Could not deserialize file metadata [url:https://<Server>:443/owa/user02%40<Domain>/wopi/files/@/owaatt?owaatt=LFMtMS01LTIxLTIwODU5NzU2NjItMTE4ODQ1NzE5Ny04MDY2Njg5MC0xMTI5VUtGxj%2bT0AgBAQEAQE1jdE5tSElqZjBHWWtXUTFtZi8yQ3htSGZxS3Izb1gwZGVFWVhjdklhbGwwc3F0dnJiQjBzZ0d2eXBDVCtaeEU%3d,
e:There was an error deserializing the object of type Microsoft.Office.OpenWebApplication.WopiCheckFileResponse. Encountered unexpected character '<'.]
b373a48e-9fca-445b-a7b2-2966f11b18de
WOPI: Invalid file metadata [url:https://<Server>:443/owa/user02%40<Domain>/wopi/files/@/owaatt?owaatt=LFMtMS01LTIxLTIwODU5NzU2NjItMTE4ODQ1NzE5Ny04MDY2Njg5MC0xMTI5VUtGxj%2bT0AgBAQEAQE1jdE5tSElqZjBHWWtXUTFtZi8yQ3htSGZxS3Izb1gwZGVFWVhjdklhbGwwc3F0dnJiQjBzZ0d2eXBDVCtaeEU%3d,
triggers:(No Version No FileName No OwnerId), data:<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> <!-- Copyright (c) 2011 Microsoft Corporation.  All rights reserved. --> <!-- OwaPage = ASP.auth_logon_aspx -->
  <!-- {57A118C6-2DA9-419d-BE9A-F92B0F9A418B} -->     <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">   <html>  <head>  <meta http-equiv="X-UA-Compatible" content="IE=10"
/>  <link rel="shortcut icon" href="/owa/auth/15.0.775/themes/resources/favicon.ico" type="image/x-icon">  <meta ...
b373a48e-9fca-445b-a7b2-2966f11b18de
...http-equiv="Content-Type" content="text/html; CHARSET=utf-8">  <meta name="Robots" content="NOINDEX, NOFOLLOW">  <title>Outlook Web App</title>  <link type="text/css"
rel="stylesheet" href="/owa/auth/15.0.775/themes/resources/logon.css">  <script type="text/javascript" src="/owa/auth/15.0.775/scripts/premium/flogon.js"></script>  <script type="text/javascript"
src="/owa/auth/15.0.775/scripts/premium/flayout.js"></script>    <script type="text/javascript">   <!--   var a_fRC = 1;   var g_fFcs = 1;   var a_fLOff = 0;   var a_fCAC = 0;  
var a_fEnbSMm = 0;  /// <summary>  /// Is Mime Control installed?  /// </summary>  function IsMimeCtlInst(progid)  {   if (!a_fEnbSMm)    return false;     var oMimeVer = null;     try
   {    // TODO: ingore this on none IE browser    //    //oMimeVer = new ...
b373a48e-9fca-445b-a7b2-2966f11b18de
...ActiveXObject(progid);   }    catch (e)   {    }     if (oMimeVer != null)    return true;   else    return false;  }    /// <summary>  /// Render out the S-MIME control
if it is installed.  /// </summary>  function RndMimeCtl()  {   if (IsMimeCtlInst("MimeBhvr.MimeCtlVer"))    RndMimeCtlHlpr("MimeNSe2k3", "D801B381-B81D-47a7-8EC4-EFC111666AC0", "MIMEe2k3",
"mimeLogoffE2k3");     if (IsMimeCtlInst("OwaSMime.MimeCtlVer"))    RndMimeCtlHlpr("MimeNSe2k7sp1", "833aa5fb-7aca-4708-9d7b-c982bf57469a", "MIMEe2k7sp1", "mimeLogoffE2k7sp1");
    if (IsMimeCtlInst("OwaSMime2.MimeCtlVer"))    RndMimeCtlHlpr("MimeNSe2k9", "4F40839A-C1E5-47E3-804D-A2A17F42DA21", "MIMEe2k9", "mimeLogoffE2k9");  }    /// <summary>
 /// Helper function to factor out the rendering of the S/MIME control.  /// </summary>  func...
b373a48e-9fca-445b-a7b2-2966f11b18de
...tion RndMimeCtlHlpr(objid, classid, ns, id)  {   document.write("<OBJECT id='" + objid + "' classid='CLSID:" + classid + "'></OBJECT>");   document.write("<?IMPORT namespace='"
+ ns + "' implementation=#" + objid + ">");   document.write("<" + ns + ":Logoff id='" + id + "' style='display:none'/>");  }   -->  </script>
       <script>            var mainLogonDiv = window.document.getElementById("mainLogonDiv");          var layout = DetermineLayout();          var
showPlaceholderText = false;          var mainLogonDivClassName;            if (layout == LayoutTypeEnum.Mouse) {              mainLogonDivClassName = "mouse";
         }          else if (layout == LayoutTypeEnum.TouchNarrow) {              mainLogonDivClassName = "tnarrow";              showPlaceholderText
= true;               ...
b373a48e-9fca-445b-a7b2-2966f11b18de
... // Output meta tag for viewport scaling              document.write('<meta name="viewport" content="width = 320, initial-scale = 1.0, user-scalable = no" />');          }
         else {              mainLogonDivClassName = "twide";              showPlaceholderText = true;          }    
       function setPlaceholderText() {                  window.document.getElementById("username").placeholder = "domain\\user name";            
     window.document.getElementById("password").placeholder = "password";                  window.document.getElementById("passwordText").placeholder = "password";
         }            function showPasswordClick() {              var showPassword = window.document.getElementById("showPasswordCheck").checked;    
         window.document.getElementById("password"...
b373a48e-9fca-445b-a7b2-2966f11b18de
...).type = showPassword ? "input" : "password";          }      </script>    </head>  <body class="signInBg" style="background: #f2f2f2 url('/owa/auth/15.0.775/themes/resources/bg_gradient_login.png')
repeat-x"/>        <noscript>   <div id="dvErr">    <table cellpadding="0" cellspacing="0">    <tr>     <td><img src="/owa/auth/15.0.775/themes/base/warn.png"
alt=""></td>     <td style="width:100%">To use Outlook Web App, browser settings must allow scripts to run. For information about how to allow scripts, consult the Help for your browser. If your browser doesn&#39;t
support scripts, you can download <a href="http://www.microsoft.com/windows/ie/downloads/default.mspx">Windows Internet Explorer</a> for access to Outlook Web App.</td>    </tr>    </table>  
</div>  </noscript>    <form action...
b373a48e-9fca-445b-a7b2-2966f11b18de
...="/owa/auth.owa" method="POST" name="logonForm" ENCTYPE="application/x-www-form-urlencoded" autocomplete="off">  <input type="hidden" name="destination" value="https://<Server>/owa/user02@<Domain>/wopi/files/@/owaatt?owaatt=LFMtMS01LTIxLTIwODU5NzU2NjItMTE4ODQ1NzE5Ny04MDY2Njg5MC0xMTI5VUtGxj%2bT0AgBAQEAQE1jdE5tSElqZjBHWWtXUTFtZi8yQ3htSGZxS3Izb1gwZGVFWVhjdklhbGwwc3F0dnJiQjBzZ0d2eXBDVCtaeEU%3d&amp;access_token=REDACTED_1086&amp;access_token_ttl=0">
 <input type="hidden" name="flags" value="4">  <input type="hidden" name="forcedownlevel" value="0">      <!-- Default to mouse class, so that things don't
look wacky if the script somehow doesn't apply a class -->  <div id="mainLogonDiv" class="mouse">      <script>            var mainLogonDiv = window.document.getElementById("mainLogonDiv");
    ... b373a48e-9fca-445b-a7b2-2966f11b18de
...     mainLogonDiv.className = mainLogonDivClassName;      </script>      <div class="sidebar">          <div class="owaLogoContainer">      
       <img src="/owa/auth/15.0.775/themes/resources/olk_logo_white.png" class="owaLogo" aria-hidden="true" />              <img src="/owa/auth/15.0.775/themes/resources/olk_logo_white_small.png"
class="owaLogoSmall" aria-hidden="true" />          </div>      </div>      <div class="logonContainer">   <div id="lgnDiv" class="logonDiv"
onKeyPress="return checkSubmit(event)">                        <div class="signInImageHeader" role="heading" aria-label="Outlook Web App ">  
               <img class="mouseHeader" src="/owa/auth/15.0.775/themes/resources/owa_text_blue.png" alt="Outlook Web App " />              </div>
             <div class="signInInp...
b373a48e-9fca-445b-a7b2-2966f11b18de
...utLabel" id="userNameLabel" aria-hidden="true">Domain\user name:</div>    <div><input id="username" name="username" class="signInInputText" role="textbox" aria-labelledby="userNameLabel"/></div>
   <div class="signInInputLabel" id="passwordLabel" aria-hidden="true">Password:</div>    <div><input id="password" onfocus="g_fFcs=0" name="password" value=""
type="password" class="signInInputText" aria-labelledby="passwordLabel"/></div>          <div class="showPasswordCheck signInCheckBoxText">            
 <input type="checkbox" id="showPasswordCheck" class="chk" onclick="showPasswordClick()" />              <span>Show password</span>        
 </div>                <div class="signInError" role="alert" tabIndex="0">              </div>    <div id="expltxt"
class="signInExpl" role="alert">     ...
b373a48e-9fca-445b-a7b2-2966f11b18de
...    </div>    <div class="signInEnter">              <div onclick="clkLgn()" class="signinbutton" role="button" tabIndex="0" >  
               <img class="imgLnk"                                                
src="/owa/auth/15.0.775/themes/resources/Sign_in_arrow.png"                                         alt=""><span class="signinTxt">sign
in</span>              </div>              <input name="isUtf8" value="1" type="hidden"/>    </div>        
 <div class="hidden-submit"><input type="submit" tabindex="-1"/></div>    </div>      </div>       <div id="cookieMsg" class="logonDiv"
style="display:none">    <div class="signInHeader">Outlook Web App </div>    <div class="signInExpl">Please enable cookies for this Web site.<br><br>Cookies are
currently disabled by your browser. Outlook Web...
b373a48e-9fca-445b-a7b2-2966f11b18de
... App requires that cookies be enabled. <br><br>For information about how to enable cookies, see the Help for your Web browser.<br><br><br></div>    <div class="signInEnter" >      
    <div onclick="clkRtry()" style="cursor:pointer;display:inline">            <img class="imgLnk"              src="/owa/auth/15.0.775/themes/resources/Sign_in_arrow.png"
           alt=""><span class="signinTxt" tabIndex="0">retry</span>    </div>   </div>      </div>  </div>  </form>
 <script>      if (showPlaceholderText) {          setPlaceholderText();      }  </script>  </body>  </html>  ]
b373a48e-9fca-445b-a7b2-2966f11b18de
FileUnknownException loading powerpointframe: Microsoft.Office.Web.Common.EnvironmentAdapters.FileUnknownException: WOPI Check File     at Microsoft.Office.Web.Apps.Common.WopiDocument.CheckWopiFile()     at Microsoft.Office.Web.Common.BaseDocumentCache.CheckBaseDocumentInternal(BaseDocument
baseDoc, BaseUser user, Boolean requiresVersion, String canary, Boolean checkCanary, Boolean fUseCacheLookup)     at Microsoft.Office.Server.Powerpoint.Web.UI.PptWebControl.CheckFileInfo()
b373a48e-9fca-445b-a7b2-2966f11b18de
ViewOpenEarlyHelper: no presentation Id, failing.
b373a48e-9fca-445b-a7b2-2966f11b18de
IsAuthenticated: False, IsAnonymous: False, AuthType:
b373a48e-9fca-445b-a7b2-2966f11b18de
Secure connection detected, redirecting service endpoint from ppt/view.svc/jsonAnonymous to ppt/view.https.svc/jsonAnonymous
b373a48e-9fca-445b-a7b2-2966f11b18de
WACServer HttpModule: EndRequest Called b373a48e-9fca-445b-a7b2-2966f11b18de
Any suggestions ...

Answer 1

Hi,
Here is a similar thread for your reference:
http://social.technet.microsoft.com/Forums/en-US/ded515c8-cc0f-4ad4-bed6-e56a0636be79/exchange-office-web-apps-preview-does-not-work-in-owa-web?forum=exchangesvrclients
Hope it hleps you!
Thanks.
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