Cannot preview messages

Hi, for some weeks I have to restart MAIL in order to be able of previewing messages but now I cannot preview any message. It asks to connect to the account to preview messages.
Before, I just had to restart the Mail application and it was solved, but now it's not enough.
I've tried to rebuild the inbox mailbox and I only was able to make dissapear all messages in the inbox mailbox.
Any idea how to solve this issue? it seems a database or something is corrupt.
Everything else works well in Mail.
Thanks

Hi Diego,
When this happens does your Mail.app>Mailbox Menu>Online status show as off line or online?
LS

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"Cannot send message using the server....."

Hi all,
Considering the nature of the problem I am about to relate I would have to say at the outset that I would be very very surprised if other people have not come across this problem, so here goes...
We have around 60 users of Apple Mail from both 10.4 and 10.5, so varying degrees of versions of Apple Mail however most if not all are updated to 10.4.11 and 10.5.2.
We have been plagued with people being frustrated about emails bouncing back with an immediate error which is basically the following...
"Cannot send message using the server smtp.xxx.com:user
Sending the message content to the server failed.
Select a different outgoing mail server from the list below etc etc"
I am sure a lot of you have seen this error.
However, it is totally random but I am at the end of my tether with it. It generally revolves around emails with attachments and can be totally random. I was trying to send a screenshot today, very small screenshot, using the Apple-Shift-4 technique, sent the .png file, then saved it out as a .jpg, nothing. Tiny file, around 5k. Got the error above, took it out, sent no problem. Other similar files on the desktop refused to send but a .pdf did. I then thought it might be our server, so sent teh same attachments using my .mac account. Same result and failed to send. Reports from other users in our group show that they too get random results, maybe moving the attachment in the email makes it go, sometimes putting it before your signature, sometimes putting your signature copied and pasted in so many times makes it work, all sorts of methods but all resulting in the same conclusion, Apple Mail can be very unreliable.
We have even migrated some users to Entourage and the problem disappears. Even to Thunderbird, but those users miss the search capability as it is quicker and more reliable. So they want to go back.
Considering I have been struggling with this issue back in the day when we were on the Apple Mail related version in 10.4 I was hoping that the version released in 10.5 would remedy the problems. Sometimes I feel it has just got worse.
Is anyone else experiencing this sort of difficulty in Apple Mail, I really feel isolated and at a loss with how to remedy this for so many users.
If anyone can share their experiences and how they have got around similar issues in Mail I am all ears and open to any suggestions.
Thanks everyone for taking the time to read through this. There is more but the experiences are so random it is not worth trying to put it all down.
Thanks again.
Gerry McCoy

I went in to Connection Doctor and. oddly enough, for this Mac account it said I was on Port 25. Si I changed it to Port 587 and saved the changes.
Still, I have the same problem with the same error messages.
I go back to the mail preferences > Accounts > Advanced and it shows Port 143 still there grayed out.
What about SSL - it's not checked.
Odd that this problem only seems to be from one .mac account emailing to another .mac account. Could the server be down?

Cannot send message using the server (null)

i use mail 2.1.
i have a .mac account and have three other email accounts attached to my mail account.
lately, i cannot send any email.
the switchiing ports fix hasn't helped either.
this is the error message:
CANNOT SEND MESSAGE USING THE SERVER (null)
The server response was: 5.1.0 <email [email protected]>...
From address does not match authentication.
Use the pop-up menu below to try a different outgoing mail server. All messages will use this server until you quit Mail or change your network settings.
Message from: email <[email protected]>
Send message using: [there is a combo box here with all the four accounts servers listed]
no matter which one i pick it doesn't work and no email is sent.
anyone have this error before? or now how to fix it?
i'd be appreciative.
thanks
1.67 GHz Power PC PowerBook G4 Mac OS X (10.4.6) Sony HDR HC3 HD HandyCam MiniDV

I was having a similar problem (don't feel like typing all the details)
I was about to to delete my com.apple.mail.plist, when finally it hit me.
I ran ethereal (again, I'm sorry, but learning how to use ethereal is a topic unto itself). Following the TCP stream (ie. looking at the smtp messages being sent back and forth) I came across two problems. For some reason my port number was set to 567 or something like that, when it's supposed to be 25, as I had originally set it to.
Once I corrected the port number I started receiving an error message from the smtp server. It said the return email address could not be authenticated. (using xyz.com as an example) The correct return email address was supposed to be [email protected], but for some reason it was changed to john@xyz in the account settings.
Anyway, to get to the point, another thing to check is that your return address has been set correctly, and if all else fails, make sure you have X11 installed and use fink to install and run ethereal. This will let you know if you are actually connecting to the server, and will show you any error messages.
PS. I think this problem started occurring with the last update made to mail. I believe it somehow corrupted my settings. This would explain how my port number could have been changed to the default port number of .mac mail.

"Cannot Send Message" from Verizon to Hotmail

I see by reading this board that many others have problems with Verizon e-mail accounts.
When I try to send e-mails from my Verizon account into my Hotmail mailbox using an iMac, I get this message every time: "Cannot send message using the server e-mail." The only thing it is letting me do is send an e-mail from one Verizon folder into another. It won't let me go from Verizon into Hotmail.
I checked with Apple tech support, and their claim is that Verizon is for some reason blocking the outgoing e-mail into MSN/Hotmail.
I checked out the options under 'Advanced Account Info' but am not tech-savvy enough to understand what I am looking at, and the bottom section tells me to get advice from a systems administrator. Could anyone tell me the best way to go about getting this advice?
Thanks.

We would want to make sure the mail settings are correct. I have sent you a private message to get more information.
Anthony_VZ
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Cannot Send Messages Using the Server

I am dependent (during the day) on a wireless connection to the Minneapolis Wi-Fi system (U.S. Wireless).
I've got an e-mail account with comcast and I have successfully interfaced this with the Apple Mail application that came with OS X 10.5.4 and for many weeks have been happily sending and receiving e-mails. But....
I've been on the road and had to connect with Hotel internet services and I was picking up free WiFi in NYC when I was there.
I first noticed the problem when I was staying at a hotel in Vermont.
I would try to send e-mails and I would get the message:
CANNOT SEND MESSGE USING THE SERVER __________.
Select a different outgoing mail server....
Now, I am back home and using my U.S. Wireless connection (which has been really bad lately).
I keep getting these blasted messages and my mail sometimes goes through but more than often, I get these "cannot send message.." notices and my e-mail just sits there going nowhere in the outbox.
How can I solve this problem?

Beside the SMTP name -- smtp.comcast.net -- there is a pair of arrows, with one pointing up and one pointing down. If you click on those arrows you will be presented with a list of all SMTP ever enter (you may only have one), and also the command to Edit Server List. If you choose Edit Server List, you will be presented with a completely new setup window, dealing only with SMTP servers, and that window will have two tabs, one of which is also Advanced.
From the name, smtp.comcast.net, without your Username appended, would indicate that an Authentication of None is currently in effect. With changes that Comcast has made recently, whether you use Port 25 or Port 587, I believe you would have to use Password Authentication, most certainly if the latter Port 587 is chosen.
If you click on the link below, although not for Comcast, you will nevertheless see in section 12 through 15, screenshots that cover the SMTP setup that I am describing above.
http://wildblueworld.com/dishmail.net/howdoi-applemail.php#2
Ernie

OSX Mail - Cannot send message using the server ....

Hi there,
Mac Pro with OSX 10.6.
*Can receive mail, but can no longer send email* using the program Mail.
Been getting the popup "Cannot send message using the server [shawmail.vc.shawcable.net] for the past 3 days. I hadn't changed anything about my computer, and have had the Mac for 2+ years. So this just started doing it on it's own.
I had a technical support guy from my service provider even interface with my computer, where he could see my desktop right over the internet, and he couldn't get it fixed either.
I googled this problem, and found solutions like:
1. Uncheck "Use SSL" (Done that, and it was never checked "on" to begin with)
2. Make sure Authentication is set to none, with no password (done that, and it wasn't set with a password to begin with)
3. Delete [user]/Library/Preferences/com.apple.mail.plist (done that, didn't do anything)
4. We even totally deleted my account, and started a new fresh one. Didn't work
The tech support guy did show me a way to email online, using the same email account. That worked, but it's a hassle to go onto a web-based email program -- it's not my preference. So, with great certainty, it's not my service provider, because I was able to send emails on this web-based email program using my email account.
So there, I'm stumped.
Hopefully someone can help. What's bizarre is that googling this problem, I have found many other people that say it happens arbitrarily, out of nowhere.

I can't believe how ridiculous this issue is. i have been searching for days for a solution to this. i have tried EVERY recommendation on these forums and nothing works. It appears that this issue dates back to TIGER. I had this problem back in January and just bagged figuring it had something to do with iweb. I bought a new html program and was able to send out my newsletter last month no problem. Suddenly, one month later- here i am again, unable to send out my newsletter with no help from Apple or verizon, or these forims, or anyone else. To think that a company that I have stood behind and loved so much can't be be bothered fixing such a simple issue that has been going on now through 5 OS's (I am using Lion but I had the issue using leopard as well) is a disgrace.

Cannot delete messages from inbox, cannot move messages out of inbox, message do not copy to "sent" or "draft"

The following problems occur:
- cannot delete messages,
- cannot move messages out of inbox,
- messages do not copy "sent"
- messages cannot be saved to "draft"
This applies to imap and to gmail accounts.
The following has not helped:
- compact trash and other folder
- deinstall and reinstall TB 31.4.
- archive profile with mozbackup and replace profile from archive after reinstall of TB.
- deinstall and reinstall TB 31.3 downgraded
- delete all folders and files with "trash*" in the file name (all IMAP)
- delete all files of 1 mail account completely in the TB profile and resync from server (IMAP)
This might coincide with these system changes:
- upgrade to TB 31.4.
- some of these email accounts were installed on ios8 iphone.
Not sure if the problems had already started before these 2 occurrences.
Any help is appreciated to solve this.
Thanks!
fashi

What type of mail account is this (POP, IMAP, .Mac)? If POP, what are your Preferences > Accounts > Advanced > Remove copy from server settings?
You may be able to get rid of those messages in Mail doing Edit > Cut (⌘X) (for best results do it with one message or just a few at a time), but you should remove them from the server first if they’re still there.
Does this account allow web access? If not, you may find the Account Info window useful to solve this problem — choose Get Info (⌘I) from the Action menu (gear icon) located below the mailboxes list in the main Mail window.

" ! Cannot send message - Message has no valid recipient "

Android version 4.4.4
Sony Xperia Z3 Compact
When I use the pre-installed Messaging app I get the following error message for some but not all contacts
" [!] Cannot send message
Message has no valid recipient "
I can't work out what is is about the contacts that results in the error but today I had the error when trying to text to an iPhone and a Blackberry. Just to be clear, some contacts produce that error message every time; some contacts work properly every time.
It's becoming more than a little frustrating and at the moment I'm wondering why did I not just get another iPhone?
Anyway, all suggestions gratefully received...

It gets a bit weirder.
Taking the contact I tried to text earlier:
If I go to the contacts app, and select the messaging icon next to his mobile number, the text message which I compose is sent properly.
If I open the messaging app, select write new message and select his name, the text is not sent and the error message appears.
It's not at all satisfactory.

Cannot search messages after upgrading to iOS8!!!

After upgrading my iPhone5S to iOS8 yesterday, I noticed that it cannot search Messages for information. To be exact, it only searches messages that have been sent/received after the upgrade. It seems it hasn't cached older messages and keeps ignoring them when searching for something. Any help? Is it a bug?
iPhone 5S, iOS 8

I am having this same issue. I live in Korea and changing the language to Korean made the messages searchable, but when I changed back to English, the problem returned and I was unable to search all my messages via the search window in the messages app, but then, after about 5 minutes, the messages app crashed, and after that, the problem was resolved. Gotta sat that I'm so far unimpressed with ios 8; seemingly not ready for Primetime.

Cannot preview office attachements in Outlook 2010

I just installed Office 2010 Home & Student and Outlook 2010. But I cannot preview any Office files in Outlook. It says "This file cannot be previewed because there is no previewer installed for it". PDF attachments preview just fine.
When I go to Trust Center settings and view "Attachment and Document Previewers...", I don't see anything specifically related to office in there.

Hi,
From your description , I understand that you cannot be previewed any Office files in Outlook because there is no previewer installed for it.
So based on your current situation, I would like to recommend you uninstall your Office 2010 and Outlook 2010 completely use the KB article link.
How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?
http://support.microsoft.com/kb/290301
then reinstall your Outlook 2010 separately.
Sincerely,
Harry

I can no longer open any attachments that are sent to me. I click on and get cannot preview (but have had this for ages). I am clicking on download and nothing happens. It does not download. I clicked to install a new version after updating and clicking r

I can no longer open any attachments that are sent to me. I click on and get cannot preview (but have had this for ages). I am clicking on download and nothing happens. It does not download. I clicked to install a new version after updating and clicking repair. But still the attachments won't open including invoices I have received today. It is all attachments not just pdfs.

Angela Richens wrote:
It is all attachments not just pdfs.
Then most likely it is not caused by Adobe Reader.
Anyway, perhaps someone has some idea, if you give us some details: operating system, browser, email client, ...

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I tried to send it through gmail and the acct is a POP acct
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Cannot send message with mailhop and mountain lion

I'm setting up Mail on a new iMac, now running OS 10.8. (It didn't work using 10.7 either).
I've had zero trouble using mailhop on an older Mac (10.4). I've entered the exact same settings on the new mac as the old. I keep getting "Cannot send message using the server outbound.mailhop.org" and the server appears "offline". I've tried the various ports 25, 2525, 10025, 465 and 10465.
Same results.
The tech support and community forum at mailhop.org wasn't helpful. They pointed me here.
So, Apple people... please enlighten me.
Thanks in advance!
Michelle

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Cannot preview messages

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