Cannot preview or print other than single photo, want mult preview/print

i download from nikon d90, see photos in organizer, can edit, share but cannot print multiple prints, 4x3.5 or 4x4x5 or preview them which i can do with single prints of any size.  this is new problem in last 3 weeks, was working great prior to this.  i have uninstalled and reinstalled pse7 twice.  i use page layout 8.5x11, package to select what i want to print and get hour glass in preview window and border or preview window.  what can i do to fix this?
jim

There might be some problem with the files. Try updating the thumbnail of the files by Edit->Updated thumbnail.

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