Cannot print 7x5 photos with C4680

Hi,
I recently purchased a Photosmart C4680. Im happy with its standard document printing and i managed to print some 6x4 photos using the hp advanced photo paper that came with the printer.
However, i have been trying to print some 7x5 photos using some 240gsm photo paper that i got from my local stationery store. The paper is also 7x5. The problem i have is that the prints come out misaligned (in that they are slightly rotated by a degree or so) and they also seem to print offset by about an inch (ie, the last part of the photo to come out of the printer when the paper goes through in portrait orientation is unprinted).
Ive tried various printer settings in both photoshop cs4 and the HP Photo creations software but to no avail. Im running Windows 7, driver version 8.0.0.0 (25/04/2008)
I dont know what i need to do to get this working. Has anyone else had this problem or could suggest where im going wrong.
Cheers
Mark

Hello. The paper weight that you are using 240 gsm is too thick for the printer. The maximum recommended paper weight is 89 gsm (20-24 lbs). A lighter weight paper should solve your problem. Best regards, Tim...
Although I am an HP employee, I am speaking for myself and not for HP. My posts and replies are my own.

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