Cannot print A3 from InDesign to Canon clc 4040 printer

Hi I have a problem that may or may not have anything to do with InDesign...
Office with 5 Mac Pros, PowerPC models, all running identical OSX 10.5.latest, Adobe CS4 everything.
All software up to date. Basically all machines identical.
All users are storing their files on the same network volume.
3 Macs can print A3 to the Canon clc 4040 but 2 cannot. This is Mac20 used by Kirsti and Mac07 used by Kevin.
If Kirsti sits at Mac20 she cannot print A3 from InDesign. It prints an A4 page, being part of the whole A3 document (its not the A3 doc shrunk to fit A4) The same goes for all other apps including MS Word. Page setup =A3, printer setup = A3, result... printer prints A4. BUT she can print A3 from Quark XPress 8.0.
If Kirsti logs in to another Mac she still cannot print A3 BUT the usual user of that Mac CAN print A3. But if they try to print Kirsti's files A3 they cannot.
All Macs have exactly the same driver from Canon. Latest version 2.0 from their website.
Deleting the InDesign preferences from the Mac makes no difference.
All Macs on same network.
All connecting to Canon clc 4040 via network using IP or using Bonjour. Same result with either protocol.
I have deleted and re-installed the printer countless times.
The only "work around" is to remove the A4 tray and "force" the printer to use A3.
The above scenario is the same for Kevin on Mac07
The Canon CLC 4040 has a "Fiery RIP" whatever that is...
Can anyone point me at where the problem lies? I have had a Canon tech on site but he could do nothing.
Message was edited by: Triumph5ta, corrected a typo.

My experience is with CS2 on OS 10.3.9 and 10.4.11, so this may have changed in CS3, or 10.5....
Setup a custom paper size for your printer.
This can be accessed from within the InDesign Print window.
File > Print
Select your printer from the
Printer: pulldown menu (if not already selected)
Click
Page Setup... at the bottom left
Click
Settings and then select
Custom Paper Size from the list of options
Click
New, name the style, define the paper size and printable margins, and save it.
Click OK to exit the page setup.
In the InDesign Print Window, Click on
Page Setup... again
Select
Your New Paper Size in the Page Setup
Paper Size: pulldown, then click OK.
InDesign Print window
Setup should reflect the new page size and list the paper size as "Defined by Driver"
If your document page size is the same as your paper size, then the preview in the lower left should reflect that.
HTH
-mt

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