Cannot print all colors on HP Photosmart C7180

Cannot print all colors on HP Photosmart C7180. Changed cartridges, updated Mac Software. Did not help, When using the HP diagnostic test only 4 colors show.

Time to contact HP support.

Similar Messages

  • HP Deskjet 1000 Printer - J110a cannot print in color using WIndows 8

    J110a cannot print in color using WIndows 8. The printer will only print in black and white even though it works fine on a PC with Windows 7. I installed the latest drivers from the HP web-site.

    Hey @KC1964,
    Welcome to the HP Support Forums!
    I understand that since installing your HP Deskjet 1000 Printer on your Windows 8 computer you have not been able to print in colour. Because you are able to print fine from a Windows 7 computer we know that this issue is not being caused by your printer. I would like to assist you today with resolving this issue. I'm thinking that your machine is  either experiencing a driver conflict or a setting issue within the Windows 8 computer. Please follow the steps below.
    Step 1: Check Settings:
    Open your Start screen by selecting the Windows button on the bottom left hand corner of your computer screen or by selecting the Windows key on the bottom left of your keyboard, to the right of the Ctrl button
    Once the Start screen opens type Devices and Printers
    Click on Devices and Printers
    In the Devices and Printers folder right click on your HP Deskjet
    Select Printing Preferences
    In the Preferences window select the Advanced button on the bottom right
    Look for the Greyscale or Print Black Only and make sure they are disabled
    If all settings are correct, yet the issue persists, please proceed to the next step.
    Step 2: Try Alternate Driver:
    To confirm if this issue is specific to the Deskjet 1000 driver I am going to have you load an alternate driver on your machine.
    Open your Start screen by selecting the Windows button on the bottom left hand corner of your computer screen or by selecting the Windows key on the bottom left of your keyboard, to the right of the Ctrl button
    Once the Start screen opens type Devices and Printers
    In the Devices and Printers folder right click on your Deskjet 1000 and left click on Printer Properties
    Left click on the Advanced tab
    Left click on New Driver
    When the New Driver window opens just hit 'next' until you see a list of Manufacturers on the left and a list of Printers on the right.
    Select HP as the Manufacturer on the left
    Select Deskjet 9800 as the printer on the right. If Deskjet 9800 doesn't appear than select 'Windows Update' on the bottom left and once the update completes you will be able to select Deskjet 9800.
    After selecting Deskjet 9800 hit next to complete the New Driver Wizard
    Under the Printer Properties window select 'Apply' but don't hit OK
    Select the General tab
    Rename your printer back to HP Deskjet 1000
    Hit OK
    Lastly, right click on your Deskjet 1000 one more time and left click on Printing Preferences
    Left click on the Paper/Quality tab
    Left click on the 'Normal' dropdown for Print Quality on the bottom right and change this to Fast Normal
    Click Apply and OK
    Now that the new driver is added in, please test printing in colour again.
    Please respond to this post with the result of your troubleshooting. Good luck!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • HP Color Laserjet 1600 cannot print in color with Pages 09

    Hi, everybody!
    I got a huge problem for me that the HP Color Laserjet 1600 cannot print in color with Pages 09 after I upgrade to 10.6.1. It worked very well in 10.5.8. Since there is no official driver from HP website for 1600, so I used foomatic/foo2hp as the driver.
    It is very strange that I can print in color with Safari and Preview in 10.6.1, but cannot with Pages 09. When I print with Pages 09, it always shows that the print job was completed but my printer was nothing happened.
    I just re-install the 10.6 OS "complete new", install the printer driver with the instructions on this forum.
    It would be high appreciated if somebody can help me on it!

    Why doesn't MAC just give us the driver for the HP Color Laserjet 1600? It's one of the most popular home based business laserjets. It's the one I use and a lot of other people in business use it so I'm at a loss as to why they don't.
    I bought my MAC Pro tower for video editing and I can't print from it and have had to reinstall the OS on it once already because Safari wouldn't open a window. So much for the MAc advertising statement of "We're so much easier to use."
    After spending close to $10,000 on MAC equipment, Tower, Laptop, Monitor, etc. if they think I'm going to spend more for a new printer just because I can't get a driver to print they're thinking wrong. I going to re-think my new cell phone purchase too. Has anyone had software issuses with their phones before I go out and buy one?

  • I cannot print in color from my MacBook Pro

    I cannot print in color from my MacBook Pro to my hpdeskjet 6122

    hi FalconMom,
    EWS stands for Embedded Web Server.  You will be able to access the printer EWS if it is connected to the same network as your PC or notebook.  Here are the instructions to connect to EWS.
    Open the embedded Web server
    You can access the embedded Web server via either the network or Wi-Fi Direct.
    To open the embedded Web server via network
    NOTE: The printer must be on a network and must have an IP address. The IP address for the
    printer can be found by pressing the Wireless icon or by printing a network configuration page.
     In a supported Web browser on your computer, type the IP address or hostname that has been assigned to the printer.   For example, if the IP address is 192.168.0.12, type the following address into a Web browser:
    http://192.168.0.12.
    To open the embedded Web server using Wi-Fi Direct
     From the Home screen, touch (Wireless) and then touch (Settings).
     If the display shows that Wi-Fi Direct is Off, touch Wi-Fi Direct and then switch it on.
     From your wireless computer, turn wireless on, search for and connect to the Wi-Fi Direct name,
    for example: DIRECT-**- HP Officejet-5740 (where ** are the unique characters to identify your
    printer). Enter the Wi-Fi Direct password when prompted.
     In a supported Web browser on your computer, type the following address: http://192.168.223.1.
    I am an HP employee, but I am speaking for myself.

  • Firefox cannot print in color a websites but other programs can

    The webpage, http://www.rosarysunday.com/seatingchart.html
    will not print in color in either Firefox or Seamonkey.
    It will print in color from Internet Explorer.

    Have you already seen [[firefox cannot load websites but other programs can]]
    *What exactly happens, or does not happen and do you get any error messages ?
    *Is it all websites you have a problem with, or only some ?
    * What happens if you work offline, can you load web pages that are saved on your own computer ? <br> (save something with IE, -as HTML web page files - maybe this page, then try opening it with both Firefox and IE)
    Can you use firefox to look at your local disk such as (depending on your setup) ''file:///C:/''
    Try checking security settings, and security logs, is firefox being blocked ?

  • Cannot print to Color Laserjet Pro MFP M177fw

    I have a HP Color Laserjet MFP M177fw hard wired to my router. I can print from internet explorer, chrome and other applications such as Office and Notepad, etc. I cannot print from Adobe Acrobat Pro XI. I can get to the print dialogue page and hit print but nothing comes out and I can't see any jobs stuck in the print queue. 
    I am using an HPtouch computer with Windows 8.1

    I have the same problem for my 177fw. It does connect to my desktop via wireless connection when I check the control panel, yet no printing job could be done and they just disappear in the queue list. Sorry to say that, Ms. Helen-Hua, but I don't think "trying to print as image" can help to solve the problem no matter what result it is. For most people I don't think they would accept a printer that cannot print a simple text document.
    Look forward to receiving working solution.
    PS. The wireless connection has absolutely no problem for my win 7 laptop and my desktop which is formerly win 7. The problem only happen when the computer is upgraded to win 8.1 and another brand-new win 8 desktop.

  • PDF portfolio cannot print all pdfs

    Hi,
    [system: win xp, acrobat 9.3.1]
    I cannot make acrobat print all pdfs in a portfolio. The user wants to be able to select multiple pdfs in the list in the portfolio and print - and I would expect Acrobat to be able to do that, but cannot make it work.
    To test this issue i produced to pdf in acrobat. Use create new from blank page. no#1 is 1 page no#2 is 2 pages.
    In acrobat click combine to single pdf > portfolio. I save my new pdf portfolio to the filesystem.
    I open the portfolio and select both pdfs and click print icon. I only see 'All' in print range and NOT 'All pdf files' as other users explain they do
    (for example in this post: http://prsync.com/adobe/batch-printing-pdfs-and-other-files-using-acrobat--19267/)
    Hope someone knows whats missing and how to solve it??.

    Did you follow the instructions on the website you gave in your post? In particular:
    You don't have to print all the PDFs in the portfolio. If you click the List View button, you can then CTRL-Click to select just the files you want to print. Then, choose File> Print and Acrobat will only print the selected files

  • Print All Colors As Black Using VB Script on CS3

    Is there a way to set all colors as black using a script? I have found the TextAsBlack option, but I also need it to work with images on the page. I have not figured out how to set the ink alias within a script (have not been able to find any information on how to so) and the print presets do not seem to include the ink alias setting. Below is what I have so far.
    Thanks,
    Archie
    Rem PRINT FILE
    Rem ----------
    Function myPrintFile (myInDesign, myDocument, myPrintToFile, myFileName)
    With myInDesign.ActiveDocument.PrintPreferences
    .Printer = myPrintToFile
    .TextAsBlack = True
    .ScaleHeight = 98
    .ScaleWidth = 98
    .PagePosition = idPagePositions.idCentered
    .PaperSize = "A4"
    .PrintFile = myFileName
    End With
    myInDesign.ActiveDocument.PrintOut False
    End Function

    I have no clue about the specific params, but from a conceptual point of view you will want to print to a grayscale destination profile (then everything else will simply fall into place).
    Olaf Drümmer

  • Why does IE 9 say internal error and cannot print to Color Laserjet 2600n?

    IE 9 displays message "Internal error, cannot print page" when I try to print to a networked Color Laserjet 2600n. Printing works well on my other networked HP printer.

    The windows 8 driver for this printer should be available in late January. Please bookmark this site and visit it for up to date information. Also located on this site are links to documents for the network workaround and the in-os document.
    Laserjet Printers supported in Windows 8
    Install HP print software via a network in Windows 8
    As a test, I did install this using the windows 7 drivers, it printed fine but I received a pop up giving me an error printing but it still printed. I then used the network work around to shut the bi-di off and the pop up went away, again it printed fine. I would suggest if you use the windows 7 drivers, that you upgrade to the windows 8 drivers when they are available.
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as Accepted Solution

  • Cannot print in color from my computer

    ENVY 7640 all-in-one.  Brand new.  Using the cartidges that came with the printer and ink levels are fine.  Running Yosemite on my iMac.  Using wireless connection.  When I set this printer up last week, it printed in color including from my computer, iPhone and iPad.  But starting Friday night my screenprints from the computer have only come out in black and white.  Checked the cartidges.  Ran a print check--which came out in color.  Checked printer settings on my Mac: they are set for color, not black and white.  I still have my old HP 4700 printer hooked up and that will print in color.  Could sure use some concrete help.   Thanks.

    Hello David_73,
    Welcome to the HP Forums.
    I see that you are having an issue with printing in colour.
    Please click on the following link that deals with when the Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
    Thanks for your time.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Printing in color on HP Photosmart C1400 series

    Looking for help, please.
    As a result of buying a new computer running Windows 7, I found that my printer's disk could not be recognise (my previous OS was XP).  So I found on an HP site that I could download a 304 MG reinstall for Windows 7 and did so.
    Unfortunately, having done so my printer will not print my photos in color!  What it DOES produce are black and white and look like photocopies.
    Whate can I do to return my printer to it's original state or at least print in color?

    I am not aware of any reason why not. When the Print dialog comes up, pick the printer that you want to use.

  • Cannot print all documents in a Portfolio

    Using Acrobat 9.1 for Windows the "All documents in portfolio" option in the print dialog (which online help suggests to use) is simply not present. Any idea why this is?
    So I have to keep printing all documents individualy which is a pain obviously.
    Thanks for any help
    mwfn1

    I am having the same problem using Adobe Acrobat Pro on Windows XP SP3, but none of the suggestions have worked.
    No matter what layout I choose, with no files selected, all files selected, or only a few files selected, the only "Print Range" I get in the print dialog box are the standard choices of All; Current view; Current Page (greyed out); and Pages (greyed out).  I simply can not get the choices of "All PDF Files" and/or "Selected PDF Files" to appear under the Print Range.
    I have tried:
    Selecting and saving the various layouts without previews;
    Creating brand new portfolios wihin Professional 9.3.3;
    Selecting differenct printer drivers; and
    Performing a complete uninstall and reinstall and update to 9.3.3.
    No matter what I do, I can not get "All PDF Files" and "Selected PDF Files" under the Print Range to appear.
    This problem does not appear on other machines opening the same portfolio (opening the same portfolio on other machines I get the "All PDF Files" and "Selected PDF Files" under the Print Range).  It only appears to be a problem on my laptop, which is a big problem as it is my only machine.
    Any ideas?

  • Cannot print all pages of Acrobat PDF! eg Cable bill. mWHY????

    All my bills are usually 2 or more pages. When I select "View printable PDF" no problem. However, when I try to print 2 or more pages all I ever get is the first page and in some instances not even that. At those times when I select "Print Preview" or "Print", all I see is the URL info at the top of the page with the remainder bvlank. I'm frustrated as all get out by this and I have been trying to fix it for 6 months. It's likely quite simple and A 9 YEAR OLD COULD PROBABLY DO IT BUT I STILL AM NOT SMARTER THAN A 5TH GRADER.
    David

    Normally you would use the Save As with TIFF or JPeg (I think AA9 now has an export option). If those are greyed out, then it is likely that no copying is set in the security and there is nothing you can do with Acrobat directly to get what you want. In directly, just print to paper and scan back in. As I said, the print permission will still not work with graphics or PDF output if the security for no copying or changing is set -- an obvious attempt to get around the security from the program viewpoint.

  • I cannot print in color

    How can I print in color? It stoped doing so in the past 9 months.

    does your printer have a full color ink cartridge?

  • I cannot print photos with my 2610 Photosmart All in One. It does all else well, I get a message tha

    My Photosmart 2610 All in One works percectly except it wont print photos from my files. The printer is about 6 years old and is no longer supported by HP. I have the original set-up disc. Can I use it by using that set-up disc?

    The router has to support Bonjour for airprint to work.  I don't know whether yours does or not - hopefully someone else will be able to say. One frequent suggestion for this problem is to be sure you router has the latest firmware installed.

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