Cannot print anything when using safari

Cannot print anything when using safari. OSX is Mavericks. Printer is Canon MP620. Have downloaded Mavericks software for printer, but still will not print. I have also repaired the disk hoping that would solve the problem, but to no avail. Can anyone help me please?

Hey ivorfromborehamwood,
Thanks for using Apple Support Communities.
For more information, take a look at:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
Reset the printing system, then add the printer again.
If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
Have a nice day,
Mario

Similar Messages

HT1277 Cannot open links when using Safari (will open in Chrome). Anybody have an idea? Settings??

Cannot open links when using Safari (will open in Chrome). Anybody have an idea? Settings??

From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.

Need help please. When using Safari while banking online I cannot get rid of Pop ups although I have ticket no Pop ups. Any ideas ?

Need your help please. When using Safari while banking online- I cannot get rid of the Pop ups although I have ticked the correct place. Any ideas ?
A few months ago I downloaded a program someone suggested.

Get Adblock or GlimmerBlocker.

When using safari, I cannot reduce a page to see another page I previously opened. The reduce bottom is not at the top of the page.

When using safari to search, I cannot reduce the page to pull up another page I previously searched. The button at the top of the page to reduce is not there any more. Can you help me bring it back? I used to be able to see many screens I had previously used and reduced.

You can feedback to Apple
http://www.apple.com/feedback/ipad.html

With TSM adware removal tool I was able to remove unknown software that was making ads pop up when using Safari. So the y don't pop up anymore. The problem now is that when I open safari It is still downloading websites and after awhile it

With TSM adware removal tool I was able to remove unknown software that was making ads pop up when using Safari. So the y don't pop up anymore. The problem now is that when I open safari It is still downloading websites and after awhile it freezes the browser. I have to constantly go to Safari Preferences to remove them and then the browser will start working again. What can I do to stop this?

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/ { next;} /(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Recently bought new printer. All works fine with one OSX user. However, cannot print anything on other OSX user, including cannot print Adobe PDFs or to new printer. Puzzling!

computer = Mac PowerPC G5
OS = 10.4.11
Adobe Acrobat 7
HP laserjet M1212nf
I recently bought a new HP printer. I was on an admin user when I installed it. All works fine with this admin account/user. I can print to the HP, print to Adobe PDFs.
However, when I then go over to another user account, I cannot print *anything*. I cannot print to Adobe PDF, cannot print to the new HP. If I try to print an excel file, it says "cannot communicate with the printer" along with some useless suggestions. If I try to print a page on FireFox, nothing happens. That is, sure I get the usual dialog box, click the appropriate choice of printer, click the number of copies, then click the OK button ... and nothing happens. No pdf process is started. Nothing is sent to the HP printer.
The fact that both printer options are not working suggests it is some kind of OS problem, not specific to either printer "device".
Any assistance is appreciated! Thanks!

Hi BDAqua,
Thanks for the suggestion. I'm a bit leery of trying that. I would think that if the driver was not installed, then none of my users could use the printer. However, both admin users can use the new printer. The list of available printers is:
Adobe PDF 7.0
New HP Printer
I also used to have Old HP Printer, which I removed. Before, Users A, B and C could use both the Adobe PDF and the Old HP printers. Then, after I added the New HP Printer, it showed up in the list of printers for all three users. However, after I added the new printer, only the two admin accounts, users A and C, can actually print anything. Both users A and C can use the Adobe PDF printer AND the New HP Printer. But I get error messages with user B, for both the Adobe PDF printer and the New HP Printer.

HT204053 Seems my iCloud password is not the same as my iTunes. Where do I go to reset my iCloud password? I cannot access anything when prompted to put in my iCloud password because I do NOT KNOW it. Thanks!

Seems my iCloud password is not the same as my iTunes. Where do I go to reset my iCloud password? I cannot access anything when prompted to put in my iCloud password because I do NOT know it. Thanks! I've used my iTunes password for everything else Apple does and would like to use the same one for my iCloud.

Do the following:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

How can I increase the thumbnail size when using Safari to upload an image to a website?

I upload many images to multiple websites and when using Safari to upload these images, the thumbnails are so small I can barely make out what the image is. I can easily figure out how to increase the thumbnail size when viewing them in Finder and set the default to my liking, but I cannot seem to find a way to do this in Safari. The last topic I saw on this was form 2013 and have not seen any update. Is there a way to do this?

Delete all unused, invisible layers.
Sometimes zip compression is better than jpg compression (in the pdf output settings). Zip is lossless, and works better with non gradient colour or no images.
Flattening the image before you save it to pdf can reduce the file size if you are using jpg compression.
Post a preview of your pdf and we can comment further on how to reduce the file size.

Cannot print pdf file using windows 7 64 bit and trial acrobat X

cannot print pdf files using trial version of Acrobat X and windows 7 64 bit prints all other files no problem.
I've done some searching but can't find anything that helps
Thanks for any help
Kim

I fixed this problem. I had to turn off the browser virtualization feature in Zone Alarm Extreme Security. This wiped out all of the Firefox settings, but I had bookmarks, etc. backed up. (answered by original poster)

HP Deskjet 1000 Printer - J110a cannot print in color using WIndows 8

J110a cannot print in color using WIndows 8. The printer will only print in black and white even though it works fine on a PC with Windows 7. I installed the latest drivers from the HP web-site.

Hey @KC1964,
Welcome to the HP Support Forums!
I understand that since installing your HP Deskjet 1000 Printer on your Windows 8 computer you have not been able to print in colour. Because you are able to print fine from a Windows 7 computer we know that this issue is not being caused by your printer. I would like to assist you today with resolving this issue. I'm thinking that your machine is either experiencing a driver conflict or a setting issue within the Windows 8 computer. Please follow the steps below.
Step 1: Check Settings:
Open your Start screen by selecting the Windows button on the bottom left hand corner of your computer screen or by selecting the Windows key on the bottom left of your keyboard, to the right of the Ctrl button
Once the Start screen opens type Devices and Printers
Click on Devices and Printers
In the Devices and Printers folder right click on your HP Deskjet
Select Printing Preferences
In the Preferences window select the Advanced button on the bottom right
Look for the Greyscale or Print Black Only and make sure they are disabled
If all settings are correct, yet the issue persists, please proceed to the next step.
Step 2: Try Alternate Driver:
To confirm if this issue is specific to the Deskjet 1000 driver I am going to have you load an alternate driver on your machine.
Open your Start screen by selecting the Windows button on the bottom left hand corner of your computer screen or by selecting the Windows key on the bottom left of your keyboard, to the right of the Ctrl button
Once the Start screen opens type Devices and Printers
In the Devices and Printers folder right click on your Deskjet 1000 and left click on Printer Properties
Left click on the Advanced tab
Left click on New Driver
When the New Driver window opens just hit 'next' until you see a list of Manufacturers on the left and a list of Printers on the right.
Select HP as the Manufacturer on the left
Select Deskjet 9800 as the printer on the right. If Deskjet 9800 doesn't appear than select 'Windows Update' on the bottom left and once the update completes you will be able to select Deskjet 9800.
After selecting Deskjet 9800 hit next to complete the New Driver Wizard
Under the Printer Properties window select 'Apply' but don't hit OK
Select the General tab
Rename your printer back to HP Deskjet 1000
Hit OK
Lastly, right click on your Deskjet 1000 one more time and left click on Printing Preferences
Left click on the Paper/Quality tab
Left click on the 'Normal' dropdown for Print Quality on the bottom right and change this to Fast Normal
Click Apply and OK
Now that the new driver is added in, please test printing in colour again.
Please respond to this post with the result of your troubleshooting. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Imac keeps freezing when using safari

my imac keeps freezing when using safari or finder
The beachball appears and I have to wait.
My safari cache is emptied, have run Disk Utility to check permissions.
Rebooted various times.
Sorted out ``the community toolbar not supported" issue and still it's happening.
Anyone any tips on what to do next??
It's a 24 inch iMac - early 2009 version
Processor is 3.06 Ghz Intel Core 2 Duo
Memory 4GB 1067 MHz DDR3
Software is OS X 10.8.2 (12C60)

I have only been able to read your reply by going online on my phone -
I started up my iMac in safe mode on Saturday morning and reran Disk Utility , no problems.
I shut it down and re started it as normal. Whilst I was able to use my Mail and MS entourage and Safari brower,
the computer was very slow and the beachball appeared briefly each time I used a program.
On Monday , it didn't recognise one of the printers and was continually hanging.
All software is up to date and I have run Disk Utility - repair permissions again.
I shut the computer down yesterday and rebooted in Safe mode this afternoon so that I could try to look in
Console.
There are 4001 messages (11-02 to 13-02)
I have only included some of the most recent
13/02/2013 15:59:33.000 kernel[0]: disk0s2: I/O error.
13/02/2013 15:59:33.350 AddressBookSync[296]: [0x7feff941fd50] |ISDException|Error| *** SyncServices Exception
Type                 : ISyncDataDirectoryCorruptedException
Reason               : Detected database corruption: 5 (Input/output error)
Filesystem Reason : Input/output error
Database Path        : */Library/Application Support/SyncServices/Local/clientdata/633a1ba25cb8241bbde44acb603ee1e822cde772/ data.syncdb
Database Access Mode : Read Write
Open SQLite Files    :
          */Library/Application Support/SyncServices/Local/clientdata/633a1ba25cb8241bbde44acb603ee1e822cde772/ recordids.synciddb
          */Library/Application Support/SyncServices/Local/clientdata/633a1ba25cb8241bbde44acb603ee1e822cde772/ constructedids.synciddb
          */Library/Application Support/SyncServices/Local/clientdata/633a1ba25cb8241bbde44acb603ee1e822cde772/ data.syncdb
Stack Trace          :
0   SyncServices                        0x000000010343222c _ISDSQLiteBlowOut + 1107
1   SyncServices                        0x0000000103431dc5 _ISDSQliteFullIOErrCorruptionHandler + 821
2   SyncServices                        0x0000000103399dcc -[ISDDatabase(SqliteHelpers) stepStatement:] + 238
3   SyncServices                        0x00000001033a1cb0 -[ISDDatabase(SqliteHelpers) runStatement:withBoundObjects:startingAtIndex:callback:context:] + 376
4   SyncServices                        0x00000001033a23fe -[ISDDataDatabase updateRelationshipsForRecordsInDictionary:withRecordIds:stringTable:constructRe lationshipMap:] + 182
5   SyncServices                        0x000000010339f95c -[ISDDataDatabase createDictionaryAndArray:withRecordsWithIdentifiers:constructRelationshipMap:] + 334
6   SyncServices                        0x000000010339f6b3 -[ISDRecordStore createDictionaryWithRecordsWithIdentifiers:constructRelationshipMap:] + 69
7   SyncServices                        0x00000001033c6dbf -[ISyncConcreteSession _newDictionaryWithRecordsPushedByClient] + 249
8   SyncServices                        0x00000001033c6815 -[ISyncConcreteSession _processModifiedRecords] + 161
9   SyncServices                        0x00000001033c6515 -[ISyncConcreteSession _processPushedStuff] + 488
10 SyncServices                        0x00000001033c5f28 -[ISyncConcreteSession _leavePushing] + 80
11 SyncServices                        0x00000001033c2380 -[ISyncConcreteSession _transitionStateMachine:] + 339
12 SyncServices                        0x00000001033c37f7 -[ISyncConcreteSession _prepareToPullChangesForEntityNames:inBackground:target:selector:] + 232
13 SyncServices                        0x00000001033c36c9 -[ISyncConcreteSession prepareToPullChangesForEntityNames:beforeDate:] + 37
14 AddressBookSync                     0x00000001015b2d6d AddressBookSync + 23917
15 AddressBookSync                     0x00000001015b1fea AddressBookSync + 20458
16 AddressBookSync                     0x00000001015b1ab5 AddressBookSync + 19125
17 AddressBookSync                     0x00000001015b9454 AddressBookSync + 50260
18 libdyld.dylib                       0x00000001048157e1 start + 0
13/02/2013 15:59:33.353 WindowServer[113]: reenable_update_for_connection: UI updates were finally reenabled by application "Microsoft Entourage" after 104.98 seconds (server forcibly re-enabled them after 1.00 seconds)
13/02/2013 15:59:33.420 AddressBookSync[296]: [0x7feff941fd50] |ISDException|Error| *** SyncServices Exception
Type                 : ISDSQLiteStatementExecutionException
Reason               : error executing 'rollback transaction;': 1 (cannot rollback - no transaction is active)
Filesystem Reason : Input/output error
Database Path        : */Library/Application Support/SyncServices/Local/clientdata/633a1ba25cb8241bbde44acb603ee1e822cde772/ data.syncdb
Database Access Mode : Read Write
Open SQLite Files    :
          */Library/Application Support/SyncServices/Local/clientdata/633a1ba25cb8241bbde44acb603ee1e822cde772/ recordids.synciddb
          */Library/Application Support/SyncServices/Local/clientdata/633a1ba25cb8241bbde44acb603ee1e822cde772/ constructedids.synciddb
          */Library/Application Support/SyncServices/Local/clientdata/633a1ba25cb8241bbde44acb603ee1e822cde772/ data.syncdb
Stack Trace          :
0   SyncServices                        0x000000010343222c _ISDSQLiteBlowOut + 1107
1   SyncServices                        0x0000000103394818 sqliteExecuteWithCallbackAndOptions + 660
2   SyncServices                        0x0000000103394559 -[ISDDatabase(SqliteHelpers) execute:] + 207
3   SyncServices                        0x0000000103440451 -[ISDRecordStore rollbackChanges] + 57
4   SyncServices                        0x00000001033c5f0f -[ISyncConcreteSession _leavePushing] + 55
5   SyncServices                        0x00000001033c2380 -[ISyncConcreteSession _transitionStateMachine:] + 339
6   SyncServices                        0x00000001033c6680 -[ISyncConcreteSession _processPushedStuff] + 851
7   SyncServices                        0x00000001033c5f28 -[ISyncConcreteSession _leavePushing] + 80
8   SyncServices                        0x00000001033c2380 -[ISyncConcreteSession _transitionStateMachine:] + 339
9   SyncServices                        0x00000001033c37f7 -[ISyncConcreteSession _prepareToPullChangesForEntityNames:inBackground:target:selector:] + 232
10 SyncServices                        0x00000001033c36c9 -[ISyncConcreteSession prepareToPullChangesForEntityNames:beforeDate:] + 37
11 AddressBookSync                     0x00000001015b2d6d AddressBookSync + 23917
12 AddressBookSync                     0x00000001015b1fea AddressBookSync + 20458
13 AddressBookSync                     0x00000001015b1ab5 AddressBookSync + 19125
14 AddressBookSync                     0x00000001015b9454 AddressBookSync + 50260
15 libdyld.dylib                       0x00000001048157e1 start + 0
13/02/2013 15:59:33.730 Microsoft Sync Services[293]: Warning: NSBundle NSBundle </Users/name/Library/Sync Services/Schemas/MicrosoftOfficeNotes.syncschema> (not yet loaded) was released too many times. For compatibility, it will not be deallocated, but this may change in the future. Set a breakpoint on __NSBundleOverreleased() to debug
13/02/2013 16:00:04.327 mds[35]: (Error) Server: Disabled store registered for scope "/Library/Application Support/Apple/Fonts"
13/02/2013 16:03:25.062 WebProcess[306]: CoreAnimation: failed to create OpenGL context
13/02/2013 16:08:21.427 WebProcess[306]: CoreAnimation: unhandled combiner function: 11
13/02/2013 16:18:13.087 WindowServer[113]: Resampling logo assets. This should be considered a bug. (height = 21)
13/02/2013 16:19:26.633 com.apple.backupd[329]: Starting automatic backup
13/02/2013 16:19:27.269 com.apple.backupd[329]: Attempting to mount network destination URL: afp://name;[email protected]/Data
13/02/2013 16:19:27.797 com.apple.kextd[11]: Can't load /System/Library/Filesystems/AppleShare/afpfs.kext - dependencies not elibible during safe boot.
13/02/2013 16:19:27.807 com.apple.backupd[329]: NAConnectToServerSync failed with error: 22 for url: afp://name;[email protected]/Data
13/02/2013 16:19:28.030 com.apple.backupd[329]: Backup failed with error: 19
13/02/2013 16:21:16.867 universalaccessd[335]: CGSGetZoomParameters: Invalid connection
13/02/2013 16:21:16.867 universalaccessd[335]: CGSSetZoomParameters: Invalid connection
13/02/2013 16:21:16.867 universalaccessd[335]: CGSSetZoomParameters: Invalid connection
13/02/2013 16:21:43.190 Finder[184]: *** WARNING: -[NSImage compositeToPoint:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
13/02/2013 16:21:43.191 Finder[184]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
13/02/2013 16:25:39.096 universalaccessd[339]: CGSGetZoomParameters: Invalid connection
13/02/2013 16:25:39.096 universalaccessd[339]: CGSSetZoomParameters: Invalid connection
13/02/2013 16:25:39.096 universalaccessd[339]: CGSSetZoomParameters: Invalid connection
Hope this gives some info so that the problem can be resolved and I can use my computer without further issuses.

Drop down menus on iPad, the first selection in the drop down will not load as a selection when using safari, what can I do?

Drop down menus on iPad, the first selection in the drop down will not load as a selection when using safari, what can I do? I use this for my mobile, on-site auto repair business and not being able to call up repair and diagnostic info and reference for some cars is troublesome for sure. It works fine on the computer and I have installed a remote desktop app as a workaround but it is unreliable because the desktop is not business dedicated and may be off or in use at the time. So is there a known fix for this?
Let me paint a more descriptive picture, visualize 4 drop down selection menus, first one is for year, next one is for make, 3rd one is model and the last one is for engine size/type. If I wanted to choose a 2012 vehicle it wont work because it is the top selection on the list. This can be forced by selecting any other year and then coming back to 2012. Ok fine, but then let's say I wanted to choose Acura as the make, well it won't take it because again it's the top selection. Again you work around it be selecting any other make and coming back to Acura. Ok now select the model, same trend follows. But now since most Acura vehicles come with dedicated engines and no optional engines I have only 1 selection in that final drop down menu and it will not take my selection and therefore never let me proceed to the info I need.
This is also true when ordering parts from my wholesaler's website, they use drop downs and I can only get to that last drop down and then I'm stuck. This is blindingly frustrating, what options do I have. I'm not opposed to any avenue at this point.

Did you ever figure this out? I bought my iPad last week to use in my business as well. I assume you are trying to use alldata? That is where I noticed this same issue. I had problems with identifix working with safari but downloaded a different browser and that works fine. Alldata does not work with either browser. The main difference is that on identifix if there is only one engine selection, it automatically selects the only option and continues to the home page. With alldata you have to make the selection manually even if there is only one option. Honestly if I can't get this to work I am going to return the iPad as it looses a significant amount of usefulness to men

Can not print report when using HTML or DHTML

Can not print report when using HTML or DHTML. When I open the report and click the print icon I get a small blank dialog box and then nothing. If I change to activex it works and I can print.
Any Ideas?
Thanks
Jeff

Hi,
I did not come across this situation before. Did you apply any fix packs. Try to check whether its a issue which can be fixed by applying fix pack( try to check release notes of fix pack and see if they mentioned any thing about this).
Thanks,
SK.

After I installed the recent Apple security patch, I can no longer save PDFs when using Safari. And Firefox no longer can open website PDFs. Any suggestions?

After I installed the recent Apple security patch, I can no longer save PDFs when using Safari. And Firefox no longer can open website PDFs. Any suggestions?

Dansyacht wrote:
If the previous Safari suggestion doesn't work try the following:
In Finder, go to Macintosh HD/Library/Internet Plug-ins and move AdobePDFViewerNPAPI.plugin to the Disabled Plug-ins Folder. Restart Safari. If this works you may just want to delete that FUBAR plug-in.
Thanks. This was the solution for me.
Message was edited by: tvdowntown

After i updated to 10.7.5 my mac keeps freezing when using Safari

After i updated to 10.7.5 my mac keeps freezing when using Safari, I've to restart it everytime. What's the problem with 10.7.5? Is this a known problem? How can I fix it?

Go Here > http://support.apple.com/kb/DL1582 and download and Install the Combo Update.
It is Safe to install over existing.
After the Successul Install be sure to Restart your computer.

Cannot print anything when using safari

Similar Messages

Maybe you are looking for