Cannot Print B&W on OfficeJet 6110 using Win 7/64 bit

Using OfficeJet 6110 working fine under Win XP.  Upgraded to new PC using Win7/64 bit.  As instructed by HP's web site, I did not install drivers from CD, but allowed Win7 to configure its drivers.  Printer is connected via USB to the PC.
Printer will only print in color.  When I change properties (either global properties or specific properties via application, e.g. Word) to designate print in black and white, the printer still prints in color.  This happens for all applications (word, excel, etc) and all documents. 
The only way I have been able to force the printer to print in black and white is to remove the color cartridge.  However, if I do this, the copier functions of the printer become disabled even if I only want a B&W copy.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01796736&lc=en&dlc=en&cc=us&lang=en&product=794...

Hi,
Please clarify your meaning "reinstalled" the printer - The driver for your printer already included within Windows7, any software you may use is not intended to Windows7.
May the stuck print job being printed upon restarting the PC?
If so, i would recomment you to try and disable the USB Ports power Management. It may cause connectivity issues with the LIDIL printing language being used by your printer:
Right click on Computer.
Click Manage.
Open the Device Manager from the left pane.
Locate the Universal Serial Bus Controller category, double click to expend it.
Locate the first USB Root Hub
Double click it, then click the Power Management tab.
Clear the Allow the computer to turn off this device to save power check box.
Click OK.
Repeat steps 6 through 8 for each USB Root Hub listed in the Device Manager.
Now follow and check for any improvement.
Please let me know of any progress,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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