Cannot print due to program error

Hello there everyone,
One of our photoshop users has been having this issue on and off for about 2 weeks now.
Whenever she tries to print documents (Can be any random file) she get an error saying "Photoshop can not print this document because a program error occured." Now I've done some googleing and found that you can clear the cache by holding Shift+Alt+ctrl when PS boots up, I'm not sure whether this actually works or not since the issue is intermitent and it could just be that it decided to print.
She is using windows 7 32bit, alongside photoshop 32bit, the printer she uses is an epson stylus pro 7900 and has all the up-to-date drivers for both her pc/hardware and the printer.
If anyone can lend any help that would be fantastic,
Thank you for your time.
p.s a dxdiag of the pc can be found here

It is normal. Apple stopped the PDF printer from working. There is still a way to use Acrobat via "print" but DON'T DO IT.
You have a PSD file. The correct way to convert PSD to PDF is via Save as ... Photoshop PDF.

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