Cannot print duplex with hp laserjet 1536dnf mfp

I am using a HP LaserJet 1536 dnf MFP printer in Windows 8.1 with USB 2 connection.  Cannot print on both sides of sheet because clicking on print properties does not bring up the properties dialog window.  There is a momentary flicker as though it is trying to activate, but no window.  It worked fine until a few days ago and I can't think of any change that might account for this.  Any help with this problem will be greatly appreciated.

Hi @Marlin1 ,
I understand that you are having issues duplexing, the printer properties aren't opening to make any changes. I would really like to be able to help you resolve this issue.
You can always restore your computer back to a earlier time when everything was working properly. It may have been from a Windows Update. How to refresh, reset, or restore your PC on Windows 8.
If you would prefer not to do the System Restore, you can try the following steps provided:
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. http://www.hp.com/go/tools>Using HP Diagnostic Tools for HP Printers in Windows.
Uninstall and reinstall the printer software.
Uninstalling the Printer Software.
HP LaserJet Full Feature Software and Driver.
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Similar Messages

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    I am an HP Employee.

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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    >This message is for those Adobe developers
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    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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    Thank you all, especially headsortails. Thought no one will answer this after so many months.
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    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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    what is the pass phrase on my new HP Laserjet 1536dnf MFP printer ?

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    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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