Cannot print from computer but I can print wireless

I just connected this printer and I cannot print from my computer but I can print wireless from my phone.

Hello dfreed,
You can try some simple steps:
Power your printer off.
Unplug your router, and your modem.
Plug your modem in and allow it to power on fully.
Plug your router in and allow it to power on fully.
Power your printer on.
Refresh the HP ePrint Center site and verify that your printer has a status of "Connected" and "Ready".
Some internet providers' modems are not always the most friendly to power off and on, so I understand if you need to skip that step.
Please post again if any steps need any elaboration.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

Similar Messages

I cannot print from firefox. I can print from open office. It seems to have something to do with when frames open because in IE, I can print a whole page, but when I try to use a print button embeded in a page or frame it does not work.

Cannot print from firefox at all.
In Internet Explorer, I was able to print by pushing the print button, but when opening a frame, like in mapquest, the embedded print button brings up an options window that has print frames options in it, but when hit OK in this box, a second error box comes up with a yellow exclamation point and nothing prints. I have a feeling that it is the same problem with both browsers, but would prefer using firefox. Can you help with this?

Yes, I tried that.   The files were ordered by their original numbers as imported from the camera, but I batched them through Phocoshop to downsize all of them into a more manageable file size.   I opened that destination folder from quick time from where it said select image sequence.   I clicked on the first one and opened it.   The result was a large image with an arrow indicating a movie was ready to go.   When I pressed the arrow, though, I realized it had only imported that one frame so there was no movie.   The files are Jpgs and are about 450 KB each.
    To your knowledge are there any links to iMovie tutorials or quick time tutorials that may address this situation? Maybe there will be one I haven't looked at yet.
    Thanks

I cannot print from Thunderbird but i can with Windows live mail

About a year ago I discontinued using Thunderbird because suddenly I could not print anything inThunderbird anymore. Now I use Windows Live Mail and printing emails is not a problem. Recently I installed Thunderbird again but still I cannot print emails using Thunderbird.

Dear Matt,
Thanks for your help.
Being a layman, I am reluctant to follow your advice without assistance of a specialist.
To prevent a misunderstanding I will try to summarize what happened.
1) After using Thunderbird for a long time and having no problem at all to print emails, suddenly I could not print emails anymore.
2) I do not have the same problem with Firefox nor with any other program.
3) I have only one printer.
4) After the problem occurred System recovery was used- for another reason - to start with a clean slate. Thunderbird was reinstalled: but still I could not print emails. When I use windows live mail I can print emails.
Does this change your advice?
Thanks in advance.

Cannot print any internet sites from Firefox but I can print from IE so I guess I will be back to using IE

I have been using Firefox for a long time and always update; however yesterday I noticed when I was on Amazon I could not print out confirmation. Went to various other sites, my bank, smart computing magazine, etc. and could not print. Got a message that said: Out of Paper, put paper in photo tray. I then went to IE and was able to print out anything I wanted. I always liked Firefox but I believe I have to change since I can't find an answer to my problem. Obviously my printer works if I can print when I use the IE browser. I notice other people have this problem also. I spend a lot of time searching on the internet.

Try the '''''reset''''' described here: <br />
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Printer will not print from computer, but will make copies.

My Photosmart C4280 All-in-One was working fine and suddenly it will not print from my computer. After trying Diagnostic Utility 4.1 the message appeared that it has "encountered a problem and needs to close." Also, a message appeared that it is "offline." Can anyone help to get it back online? I desperately need this printer in working order.

What operating system? How is the printer connected?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

I can't print my gmails from Firefox but I can print them in Safari.

I have tried all the trouble shooting options listed in the support
information and I still can not print from gmail. Do I have any more options?

Try updating to Firefox 14.0.1. [[Update Firefox to the latest version]]
Then, try following all the steps in [[Fix printing problems in Firefox]]
If that doesn't help, reset Firefox. [[Reset Firefox – easily fix most problems]]

HP Solution Centre reports unable to start as printer not installed; but I can print!!!

My Officejet Pro 8500 A909g suddenly stopped working. It was connected to my HP Pavillion dv9700 by wireless and has been for the last 6 months or so. My laptop is running on Windows 7 Ultimate 32bit. I have made no software or hardware changes since I last used the printer; just a few hours ago.
I can now print again (having run through all the steps listed below), but can no longer use the HP Solution Centre to run any tasks as it reports that it 'cannot run because the device installation is not complete'
In order to get back to printing, I did all the usual of shutting everything down...computer, router and printer...all to no avail.
Then I downloaded the latest printer software from the HP site (OJP8500V909_Full_14.exe) and first ran the uninstall section of that software; removing ALL of the HP software from my machine.
I used CCleaner to remove all traces including those from the registry as well.
I uninstalled and re-installed the software.... 3 times. (at least it gave me a chance to catch up on reading a good Terry Pratchett book)
Each time I varied the conditions relating to my antivirus... Kaspersky. First by leaving the AV running; then by switching off the AV and switching on the Windows firewall; and then finally by switching off both the AV and the Windows Firewall.
On each occasion, during the installation, the software 'finds' my printer on the network; reports that it is installing, but when it gets to the end of the installation and moves on to the part where it reads 'configuring the printer', it gets stuck and after waiting for some time with the green progress light moving from side to side, nothing further happens.
I have downloaded and run various 'help' bits from the HP site ; HPHNDU.EXE and HPPDU.EXE and printed the test pages from them as well as printing from Word and Adobe pdf; so there is now no problem in printing.
Now, when I run the installation software again without uninstalling, depsite inputting the IP Address of the printer, I still get the error message that no printer could be found on the network?????
What have I missed here??
Thank you

One very important place to remove the other software is in the "server properties" in your printer folder. You need to click on your printer icon in the printers folder> then look for "server properties" , click it> go to drivers> remove all instances of your first printer you originally uninstalled. For some reason the drivers get hung in this and have to be removed in order for you to configure your device- Let me know of any questions
Although I work for HP, I am speaking for myself and not for HP.
Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )

Installed an Windows 8.1 update yesterday; Now coputer freezes when trying to print from Adobe Reader. Can print from MS word

Installed a Windows 8.1 update yesterday; now computer freezes when trying to print from Adobe Reader XI. Still can print a word document from MS Word.

Was already running latest version 11.0.10. Tried the re-load fix; tried uninstalling and installing a new one from the web. Problem still exists -- cannot print any document from Adobe Reader XI. Computer freezes when the print file is being prepared at 0%.
Jamesk71259086

Logo Won't print from PC but it will print from Mac?

At work, i have a PC and my coworker has a Mac. We work on projects back and forth in Indesign/photoshop often. When i go to print a PDF of the project, our company logo does not print. However, if she prints from her Mac, it does. The logo shows up in InDesign and Adobe reader before printing on my PC, but it will not be on the printed page. Any ideas as of why? Thank you!!

Hahah! It was a joke!
As far as posting the files, it's pretty much all of our marketing materials that have this issue. We make all of them in Indesign and then can't seem to print them from Acrobat on any PC...
I would like to think you are correct about the printing settings, i just wish i knew what settings could be off. We have mainly PC in the office, so it seems strange that the majority of our own computers won't print our own materials correctly, you know?

Why do 4x6 photos not print from computer on 7520 HP printer

In settings I changed it to 4x6 photo paper and set it at that default. Then when I want to print from the 4x6 tray it tells me the tray is empty meaning the 8x11 tray is empty, which should be empty. It should switch to the 4x6 tray but it does not do that so therefore I can not print 4x6 photos. What else can I do? Am I missing something?

I found the answer to my own problem. Leave the paper in the bottom tray as well when one puts photo paper in the 4x6 tray. That is the reason it tells me my tray is empty when in fact the bottom 8x11 tray should have paper in it as well. Only the Settings need to be changed for 4x6 photo paper and then change it back to the 8x11 to letter paper.

I can't print in firefox, but I can print in internet explorer

I've tried the prefs.js fix with no luck. Any suggestions on how I can fix modzilla so I can print within the browser?

Hi Bigggtommy, you wrote:
<blockquote>When I click print (top left) it says "an error occurred while printing"
</blockquote>
Do you mean you can't even call up the Print dialog from the File menu without getting an error, or is that after calling up the dialog and clicking OK?
When you select Print from the 3-bar menu, Firefox should call up Print Preview. So neither method is working for that.
It seems that Firefox is having a severe issue with reading some metrics from your printer driver or has some other setting or program problem.
In case one of your extensions is involved, could you test the page in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using either:
* "3-bar" menu button > "?" button > Restart with Add-ons Disabled
* Help menu > Restart with Add-ons Disabled
Not all add-ons are disabled: Flash and other plugins still run
After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
Any difference?

2007B Dunning Letter print from wizard only? Can print by cust aging?

Hi Sir/ Madam,
Is there anyway to print dunning letter without using the dunning wizard?
If the current dunning wizard run has been setup to printout letters for 100 BP, how can the user reprint the letter for one of the 100 BP only?

Hi Tan,
Check this link
Dunning Letter
Dunning Letter Design & Aging report
Regards
Jambulingam.p

Cant print from my usb HP 1050 printer can print a test page but nothing from pages, desktop can print from iPhoto's, reset printer. reinstalled printer, this is with the latest 10.9.3, can't prnt all via network to a brother 3045cn?

Tried all the printer uninstalled and re enstalled,, i can print test page but nothing from Pages , Or any text from desk top, can print from iphoto's.
Can print via Network to a Brother HL-3045cn from Pages and all Text, the Hp Prniter was working till i upgraded to 10.9.3?

Reset your printing system, as per > OS X Mavericks: Reset the printing system

My hp wireless printer prints from computer

my hp wireless printer prints from computer, but not ipad or i phone. officejet 7500a no wires hooked up. wireless is working. router works and network works. please help

I assume you have enabled Web Services from the front of the printer?
First, try restarting your router by pulling its power plug momentarily.
If that does not work, let's set a static IP address & external DNS for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Won't print from computer

my printer won't print from computer but will from an sd card

Hi,
Download and run HP Print and Scan Dr utility from link below to troubleshoot the issue.
www.hp.com/go/tools
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Cannot print from computer but I can print wireless

Similar Messages

Maybe you are looking for