Cannot print from my computer, windows denies access to add printer, can copy and scan

dell laptop, wireless,  will not let me add printer, altho it shows the printer scan and copy...........

Hi flalady,
Thank you for your response!
What happened when you tried the guide I had posted?
Do you see any error messages on the printer's display screen?
Are you able to print a test page? Video: Printing a Test Page - HP Photosmart 6520 e-All-in-One Printer.
In the meantime, please try the guide I had posted earlier, as well as the HP Print and Scan Doctor, and let me know what happens!
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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