Cannot print from website. I go to TD ameritrade and ask to print and old statement and nothing happens, if I use Internet Explorer it works

I go to TD Ameritrade web page open my account. I cannot print my statement from my account. nothing happens. If I use Internet Explorer it works fine.
I have the same problem printing from the IRS website.

Hello @dimsum1234, 
Welcome to the HP forums.
I understand that you are having a problem with printing to a printer over the cloud.
I would like to help.
Have you tried setting a manual DNS for the printer that is not receiving the print jobs?
I have found that the Level3 DNS address works best with laserjets.
Primary DNS Server 209.244.0.3
Secondary DNS Server 209.244.0.4
Another option is to remove that printers Web Services.
This will cause the printer to permanently loose its ePrint address.
When you enable the ePrint feature again, you will get a new address/claim code.
Then you can add the printer onto your HP Connected account, and Google's Cloud Print.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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