Cannot print from Windows or Mac OS

I have a Windows 7 PC and a MacBook Pro sharing printers via an Airport Express. Suddenly, jobs sent to the PSC 2175 would not print.
I have tried uninstalling and reinstalling, but the software (Mac OS X and Bonjour) will not find the printer--it's not listed as an option.
I tried connecting the printer directly to the Windows 7 PC and "Plug and Play" did not work. I used the Wizard to install the printer to LPT1 and a test page would not print.
I'm using a USB cable, and it isn't the cable, because I swapped it with another printer and it works fine.

Hi there @Gidget56!
Thank you for posting on the HP Forums!
I would be happy to provide some help regarding the PSC 2175 communicating with the Mac and the Windows computer. The first thing I suggest is to plug the printer into the wall outlet directly if it is currently in a power surge protector or extension cord. This may sound silly but this will ensure the printer is getting full power and may eliminate any unnecessary troubleshooting. If the printer is no longer getting full power from the power surge or extension cord it may give false errors, have poor connection,paper feed issues and quality issues.
For the Windows computer I recommend removing the USB cable and running a Disk Cleanup. Once the cleanup is finished restart the computer and try adding it again using the plug and play method. If that does not work you can manually add the printer again from devices and printer. When you manually add the printer you can choose an alternate driver for the printer to use.
Once you are in Devices and printers click Add Printer at the top of the window. Choose "add a local printer" and use the same LPT1 port and click next. On the left click HP and on the right click HP Deskjet 9800. Click next and name the printer PSC 2175. Finish adding the printer and try printing again.
To perform a Disk Cleanup click: Performing a Disk Cleanup
For the Mac computer make sure the printer is removed and run a repair disk permission. A repair disk permissions is a utility built into the Mac designed to locate issues and repair them. It will improve computer performance and may repair an error regarding the printer. After the Repair Disk Permissions is complete add the printer again and try printing.
To perform a Repair Disk Permission click here: Performing a Repair Disk Permissions
Please post back and let me know how everything goes!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

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I look forward to hearing back from you, with good news I hope
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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I finally found a log file... unfortunately, it doesn't help me figure out what's wrong... but maybe it will mean something to one of you?
I [10/Dec/2007:20:23:35 -0500] [Job 11] Adding start banner page "none".
I [10/Dec/2007:20:23:35 -0500] [Job 11] Adding job file of type application/postscript.
I [10/Dec/2007:20:23:35 -0500] [Job 11] Adding end banner page "none".
I [10/Dec/2007:20:23:35 -0500] [Job 11] Queued on "SUTTER_WG" by "kristophermiller".
I [10/Dec/2007:20:23:35 -0500] [Job 11] Started filter /usr/libexec/cups/filter/pstoappleps (PID 335)
I [10/Dec/2007:20:23:35 -0500] [Job 11] Started filter /usr/libexec/cups/filter/pstocupsraster (PID 336)
I [10/Dec/2007:20:23:35 -0500] [Job 11] Started filter /usr/libexec/cups/filter/rastertoepson (PID 338)
I [10/Dec/2007:20:23:35 -0500] [Job 11] Started backend /usr/libexec/cups/backend/smb (PID 339)
E [10/Dec/2007:20:23:36 -0500] [Job 11] cgpdftoraster unsupported colorSpace: colorSpace = -1, colorOrder =1, bitsPerColor = 1
E [10/Dec/2007:20:23:36 -0500] [Job 11] cgpdftoraster: got an error from cupsRasterInterpretPPD
E [10/Dec/2007:20:23:36 -0500] [Job 11] No pages found!
E [10/Dec/2007:20:23:36 -0500] PID 338 (/usr/libexec/cups/filter/rastertoepson) stopped with status 1!
I [10/Dec/2007:20:23:36 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
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