Cannot print in draft on my HP Photosmart 5510 B111a

Hi - my HP Photosmart 5510 used to have the option of printing in draft.Following on from a reinstallation, this option is no longer available.Can anyone shed any light on why this has happened, and how I can fix it. Thank you in advance, JillC1

Hi mm48,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5510, you are unable to print in black ink.
I would like you to continue here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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DRIVER HP photosmart 5510 B111a

Je souhaite passer à OS X Mavericks mais je ne trouve pas de driver pour mon imprimante HP PHOTOSMART 5510 B111a. Est-il nécessaire d'avoir un driver spécifique ou il n'y a pas de problème de compatibilité ? Actuellement je suis en OSX 10.8.5. Merci pour votre réponse

Bonjour ..
Rendez-vous ici > Software & driver downloads HP Photosmart 5510 e-All-in-One Printer - B111a | HP® Support
Cliquez ensuite sur Sélectionner sous Sélection du système d'exploitation
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Cannot access ink cartridge carrier on HP Photosmart 5510

I just got a new HP Photosmart 5510 all-in-one Printer and I have not been able to install my ink cartridges because my ink cartridge carrier is stuck where I cannt access it. Isn't it supposed to come out when the ink cartridge door is opened?

It could also be the door switch. If the sensor detecting the door being open is not tripped, the printer will not send the carriage to the middle.
Is it still under warranty? This is how to contact HP support: www.hp.com/go/totalcare
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I used the disk that came with the printer as when I go to the HP site, it tells me that Apple has the drivers needed. I unistalled the printer and reistalled. Previously, I just went to the HP website an everything worked fine for drivers, program, etc. I never had to use the CD that came with the printer. My printer is: HP Photosmart C7280 All-in-one, it is wireless, but I even took the computer and plugged it into the printer to make sure that everything was connected. Can someone please help me to get this working,
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Here:
http://support.apple.com/kb/DL907?viewlocale=en_US&locale=en_US

HP Photosmart 5510 B111a - iMac can't locate printer on network

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Well, I have the same problem with my WIndows 7 (64 bit) laptop. Installing seems to go fine with USB, printer is connected to my network, and works. After I have restarted the networkconnection is still fine (in menu printer) but when I try to print without the USB-cable the printer cannot be found by my computer.
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Kind regards,
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HP Photosmart 5510 B111a - Cannot connect to the server

My printer is not printing when I email [id] @ hpeprint.com, even though I get the "ePrint Job Received" email, so I investigated it further.
It's on the network because I can access the web page like normal.
Here's what I'm greeted with.
There's a red cross next to the "ePrint", but the network has a green tick. Odd.
I check the "web services" tab...
Again, it shows a red cross and says "fix this".
I click "fix this", which after a little while displays this.
The error says:
Cannot connect to the server.
Check the Internet connection and try again. Or contact your system administrator or the person who set up the printer.
If your network requires a proxy server address to connect to Internet, click Enter Proxy or check your browser settings.
I know my connection is working as it should be.
I believe the fault lies in the printer, please can you advise further.
Thanks.

I discovered the problem.
I recall the printer had advised me some weeks ago to automatically set a manual IP.
When this was done it seems to turn off DNS settings so it cannot resolve any hostnames and will not access any services even though it is connected to the network.
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Odd behaviour.

How to do a full reset of an HP Photosmart 5510 B111a

Printer out of warranty. Two weeks ago HP software notified my original black XL cartridge was almost empty. A couple of days later, and without removing cartridge, HP software notified the same cartridge was fake. Despite of this I could print normally during the next week. When black cartridge stopped printing I replaced it with another original XL, and since then black cartridge does not work any more.
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I think I'have to buy another printer, but wanted to try the hard reset before. I am from Spain.
Thank you very much

Hi @Cuelebre , and welcome to the HP Forums!
I see you're having cartridge errors. I'd like to help!
Before looking into a reset, I'd like to suggest a couple of other things.
I'd recommend removing the ink cartridges, and performing a power reset on the printer. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I'd then suggest following the steps in this document:
'Incompatible Ink Cartridge(s),' 'Cartridge Problem,' or 'The Indicated Ink Cartridge(s) Must Be Rep...
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Printers hp photosmart 5510 b111a

the printer has stopped connecting to word and keeps sayin default - i'm not into machines and computers and noticed before it has done this but if turned off seems to start up again but wont do this time - did a network test and results seems to be ok except it says attention to the manufacturers default network name and recommends this is changed How???and why ? the results of test
wireless on pass working pass signal quality excellent
connectivity
connected pass disconnect count total 21 disconnect count (last hour) 0 disconnect count (last 24 hours) 0
Network name (SSID) found pass no filtering pass channel 11 security pass
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then goes on about configuration which is clear as muck lol

I personally have not seen an error that only said default.
What is the exact error message you are seeing?
Is Word the only program affected?
Are you able to print from any program or not at all?
What brand and model is the router?
What operating system does the computer use (e.g. Windows 7, Vista, XP, etc.)?
Was the driver installed from the CD or from a download from HP's site?
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NOT PRINTING FROM WINDOWS 7 TO MY PHOTOSMART c7180 ALL-IN-ONE (I CAN SEE MESSAGES IN QUEUE)?

CANNOT PRINTING FROM WINDOWS 7 TO MY PHOTOSMART c7180 ALL-IN-ONE (I CAN SEE MESSAGES IN QUEUE)?

Hi,
I think you need to remove the queue. Please try:
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BH
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HP Photosmart 5510 will not print in black ink

Hello, I started having an issue with my photosmart 5510. It slowly stopped printing in black in. I started printing, it printed a few pages normally, but then phased out to not printing black at all. When searching for solutions, I found a forum where an expert mentioned different instructions that have to be messaged privately, may I also have these instructions?
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I have had this printer for more than a year, possibly more than 2 years even, so it is way out of warranty and I am willing to try anything at this point.
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Hi MamaChickadee,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5510, you are unable to print in black ink.
You have completed the steps listed here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, with no success and would like to try the reset on the machine. I suspect the issue may be the printer and not the cartridge and do not feel a reset would help in this situation.
I would like to get this taken care of for you as soon as possible, can you please let me know which Country/Region you are in?
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Both Side Printing in HP printer photosmart 5510

I have a Macbook running on lion 10.7.3 and i can't figure out how to print on both sides of the paper in my hp photosmart 5510 printer. Is there no driver that I can download so that the printer does it automatically ? I'm confused I think it is such a waist of paper if you can't print on both sides.

Hello,
The Photosmart 5510 hardware does not provide Automatic Duplex functionality as you may find listed by the spec below:
http://www8.hp.com/uk/en/products/printers/product-detail.html?oid=5063600&jumpid=oc_r1002_uken&lang...
Manual duplexing can be done by any of the methods below:
Method one: Perform manual print duplexing using the Page to Print setting:
In order to perform manual duplexing, you shouls use the Pages to Print setting, as you may find listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01663233&tmp_task=useCategory&cc=us&dlc=en&lang...
Method two: Using the Two-Sided Printing application:
http://ftp.hp.com/pub/softlib/software12/COL35975/mp-88750-2/HP_Two-sided_Printing.dmg
You can access this tool by clicking the PDF button at the bottom of the print dialog, then select Two-Sided Printing and follow the on-screen instructions.
Regards,
Shlomi
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Photosmart 5510 - wireless Mac - printer offline

Hi there, i'm trying to print from a Mac to new photosmart 5510, wireless is connected, have tested printing via an ipad - works like a dream. Unable to print from notebook (Mac 10.7.2), error message 'printer is offline' the printer is not connected. Have printed with a cable but unable via wifi. Have checked all troubleshooting tips, no luck. advice is appreciated
This question was solved.
View Solution.

Download and install this: http://support.apple.com/kb/DL907
Reset the printing system:
- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
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I am employed by HP

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keep getting "out of paper" message even though tray is full. No paper jams, checked front and back doors. cannot print Photosmart 3150

Please read this post then provide some details. What printer model? What operating system?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Just purchased a Photosmart Plus B210a cannot print a black & white photo, coming out green.

Just purchased a Photosmart Plus B210a cannot print a black & white photo, coming out green.
This question was solved.
View Solution.

This would indicate your magenta ink is not printing properly. Try the troubleshooting steps in this page.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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VueScan
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Cannot print in draft on my HP Photosmart 5510 B111a

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