Cannot print photos from Shutterfly Studio or HP Photosmart Essential to Officejet J6480

I am unable to print photos from Shutterfly Studio or HP Photosmart Essential 3.5 to my Officejet J6480. After I click print, the printer sounds like it's going to print, the "printing" message appears in the printer window, the light blinks, but then nothing happens.
The J6480 is over a year old and I've never been able to print photos on it unless I copy the photos into Powerpoint and then print.
Relevant info:
* Problem: cannot print photos from Shutterfly Studio or HP Photosmart 3.5
* HP Officejet J6480
* XP Operating System Service Pack 3
* USB connect
Thanks!

I have Kodak Easy Share and it is changing over to Shutterfly. Why can't I print pictures from my Kodak camera or Shutterfly on my new HP 6510 printer? Why isn't there an option except Snapfish?

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