Cannot print through network

I have a laserjet 3800n connected via ethernet to an ASUS router. I have a macbook pro retina with OSX 10.9
The mac will recognize the printer and will allow me to setup a print queue but the document will never actually print. The HP utility will also recognize the printer as well. The printer queue simply says "printer is not responding" and will sit there indefinitely. I've looked everywhere and can't figure out what's going on. Please help

Hello @magicdude667,
Welcome to the HP Forums!
To get your issue more exposure I would suggest posting it in the commercial forums since the HP Laserjet 3800n is a commercial product. You can do this at HP Enterprise Business Community.
The support page for your product may be helpful in the meantime:
HP Support Center.
I hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Hi ahagereo,
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02886889
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I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

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*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

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http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&product=5367608
Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
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Alex Zhao
TechNet Community Support
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OtterMN wrote:
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