Cannot print to Adobe PDF in certain programs

I'm using Acrobat Professional 8.0 on Windows Vista 32 bit.  I can created PDFs from MS Word, Excel etc, but when I try to print to PDF from my work software (16 bit application), the dialogue box comes up as "printing to PDF/Documents" and then nothing happens.  The dialogue box disappears.  I checked the printer settings while I try to print, and the Distiller does spool, but that's it.  When I print from say Excel, it prompts me to save as a file name, and then creates the PDF, so I am a loss as to why this is happening. Help!

Thanks for your response.  I've printed to a spooled file and when trying to open with Adobe, here's the dialogue box.
Thanks, Greg

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